Olathe Dodge Chrysler Jeep RAM - Service Center

Four tires Handled buying the right tires. Took very good care of me and saw that everything got done and I was taken home and after a few hours picked me up. Ro Handled buying the right tires. Took very good care of me and saw that everything got done and I was taken home and after a few hours picked me up. Rocky handled everything and makes it a pleasure having someone like him handling with wonderful manners More

Very satisfied with service value Great overall service experience, from scheduling to drop-off to pick-up. All the issues were addressed in a timely manner and all interactions with Great overall service experience, from scheduling to drop-off to pick-up. All the issues were addressed in a timely manner and all interactions with service department personnel were professional and friendly. More

honest & helpful My car is getting a little long in the tooth, being a 1992 Caravan AWD. Service people discussed the various problems and oil leaks with me. After t My car is getting a little long in the tooth, being a 1992 Caravan AWD. Service people discussed the various problems and oil leaks with me. After telling them the type of service I used the car for (mostly the 8 mi ea way to/from work and occasional shopping trips close to home), they suggested a few cost effective things that should be done and agreed that as long as fluid levels were maintained, the car should serve me for another 2-3 years. More

Software Update My engine light came in so Istopped for a check while at Olathe DCJR for oil change and tire rotation. The techs FIRST checked the emissions code in My engine light came in so Istopped for a check while at Olathe DCJR for oil change and tire rotation. The techs FIRST checked the emissions code indicated and with all ok ONLY THEN proceeded to check and update the software per a service bulletin. I commend them for proceeding with the engine test to be completely ok with my car status before doing the update. More

Courteous professional Quick precise and professional. Went out of their way to be patient and help with all of our needs would recommend and will come back Quick precise and professional. Went out of their way to be patient and help with all of our needs would recommend and will come back More

Not great personal service and overpriced Requested a quote for a transmission service and to check known service bulletin. I was quoted a price of $268 and when I picked it up it the bill was Requested a quote for a transmission service and to check known service bulletin. I was quoted a price of $268 and when I picked it up it the bill was $100 more then quoted. I was rushing to check out, because they left my vehicle outside with the windows down while it was raining, and cannot tell by the receipt if they even checked the service bulletin. I am disappointed and now have to call to see if requested service was fully completed. More

Excellent service Rocky is always very helpful. The whole team takes great care of the vehicle and are very easy to work with. The hours are very convenient. Rocky is always very helpful. The whole team takes great care of the vehicle and are very easy to work with. The hours are very convenient. More

Recall work Had a recall for my 2018 wrangler. Work was completed in a timely manner. John Mott and Harley Sparks are great guys! Service is clean and efficien Had a recall for my 2018 wrangler. Work was completed in a timely manner. John Mott and Harley Sparks are great guys! Service is clean and efficient. More

New tire purchase I was impressed with the level of customer service from Michael in the service department for my purchase of new tires. He explained everything thoro I was impressed with the level of customer service from Michael in the service department for my purchase of new tires. He explained everything thoroughly and was very courteous. More

Poor communication Very poor communication with me and between the employees. I have very low confidence in collision center as collision center and service department d Very poor communication with me and between the employees. I have very low confidence in collision center as collision center and service department disagreed on what needed to be done. Quited one price then a different price. More