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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,313 Reviews

2,313 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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October 30, 2019

Disappointing First 15k miles, 3 trips for oil changes and tire rotation. All three times tire rotation done incorrectly- lived with the first time, had them redo i More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chance Edwards
Oct 30, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, Mike Moutray Jr Service Manager 913-780-3700

October 30, 2019

Oil change I took my Jeep in for an oil change and they got me in right away. I was greeted very well. My only complaint is I have to argue every time that a sta More

by ASICSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get their names
Oct 30, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Take care, The Olathe Chrysler Dodge Jeep Ram Team

October 30, 2019

Rocky is still there and does a great job. It's nice to work with the same people each time I come in for service. Rocky is very professional and thorough. Thanks again for taking care of my ca More

by sprinklocal314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Oct 31, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We are happy to see that your visit reflects these values and that Rocky has assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Take care, The Olathe Chrysler Dodge Jeep Ram Team

October 29, 2019

Oil change and tire rotation We always get great service. The staff is very helpful and courteous . It is a pleasure to have my automotive needs taken care of in such a pleasant a More

by jdymayfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Oct 30, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Take care, The Olathe Chrysler Dodge Jeep Ram Team

October 25, 2019

Very pleased with service Mitch and Chance explained everything thoroughly, were prompt in answering questions, and were a pleasure to work with. I highly recommend The Expres More

by theoldvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch VanBebber, Chance Edwards
Oct 25, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for your awesome review! We're very happy to hear that Mitch and Chance were of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, The Olathe Chrysler Dodge Jeep Ram Team

October 25, 2019

Excellent, quick and professional!! Jerry Peoples was my service advisor and Mark Burks the mechanic that worked on my vehicle were both professional and efficient in getting me in and o More

by Peeps4679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burks, Jerry Peoples
Oct 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

October 25, 2019

Best place ever I love getting my Jeep worked on there. Jarod Hubbard is the best mechanic and I always get my Jeep worked on by him. He takes great care and always d More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarod Hubbard
Oct 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

James, we are pleased to hear that you have had consistently excellent experiences with Jarod and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

October 25, 2019

Oil change, Tire Rotate Not a fan of pushing packages on me. Happy with everyone at the dealership, will return for services and vehicle great place overall. Thank you More

by Jeepgirl57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz McMullen, Daniel States, Jason Sheafer
Oct 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

October 24, 2019

It's always something I hit a deer September 19th I just picked up my car on October And it's already back at Dodge because my air conditioning doesn't work you would thin More

by ashleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Bob
Oct 31, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, Bob Purvis Body Shop Manager 913-780-3700

October 24, 2019

Jeep Wrangler Rubicon Air Bag Recall Olathe Dodge Team reaches out proactively to get the Jeep in. I needed an oil change and tire rotate and balance. All was handled with no issues. T More

by von Sparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
Oct 24, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Thank you for choosing Olathe Chrysler Dodge Jeep Ram!

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