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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,313 Reviews

2,313 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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November 06, 2019

Engine light on Quick service and transport van was awesome did everything I listed, warranty work recall notice and all my other concerns. No other things we need to More

by patfitzsimons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sienicki
Nov 07, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

November 06, 2019

Express Lane Always get great service in the express lanes. Always informed of potential issues but never pressured to buy. The hours are convenient and the staf More

by alallen1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Nov 07, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

November 04, 2019

Quick Service! Highly recommended. Give them a try Came in for some recall service. They were able to handle it that day in about 1 hour. Most places you have to schedule a week in advance. More

by gmerchant11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peoples
Nov 05, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

November 04, 2019

Jared’s the man Jared took good care of me. Diagnosed the problem right away told me up front the cost. Got it in the shop and back into our hands quickly. More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Drew
Nov 05, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Travis and thank you for your kind words. We are very happy to hear that Jared was so attentive during your visit to our dealership, and that he gave you some insight on your issue Thank you again and we look forward to working with you again in the future! Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

November 04, 2019

Oil change I came for a oil change/tire rotation. The most I’ve spent on an oil change is around $45, and the representative told me I can expect to pay around $ More

by Chris White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Nov 06, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, Mike Moutray Jr Service Manager 913-780-3700

November 04, 2019

Great service Always satisfied I service my three Jeep vehicles at Olathe Jeep and always receive great service. I also buy tires and purchased two vehicles. Sorry More

by DMKOVELALC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Nov 05, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for taking the time to share your kind words about your experience at Olathe Chrysler Dodge Jeep Ram! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

November 02, 2019

A little disappointing I purchased a brand new RAM 1500. When I left the lot the back seat would not recline and the passenger back tire was slightly low. I Aired up the tir More

by justindrinnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Nov 06, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, Mike Moutray Jr Service Manager 913-780-3700

November 01, 2019

Happy with service not sales We purchased oil change package with new jeep..just to find out it expires..should tell customers when they sell these to you. Will never be sucked in More

by cmbk2me45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch VanBebber
Nov 06, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, Mike Moutray Jr Service Manager 913-780-3700

November 01, 2019

Maintenance Used the Fast Lane for an oil change and normal maintenance. Discovered Jeep had a recall and the part had to be ordered. Was in and out in a little o More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ragan
Nov 04, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Olathe Chrysler Dodge Jeep Ram was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Take care, The Olathe Chrysler Dodge Jeep Ram Team

November 01, 2019

Service department The service rep was very polite an professional. He even offered to sell me a package deal for my oil changes that saved me a considerable amount of m More

by JTROMBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Mitch VanBebber, Trent Ireland, Chance Edwards, Jared Drew, Anthony Slattery
Nov 04, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

At Olathe Chrysler Dodge Jeep Ram, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

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