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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,381 Reviews

2,382 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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March 05, 2025

I had brake light issue that should be covered under warranty and was denied. And I am not happy about it and lack of support from the dealer I bought the vehicle from. More

by BRISCO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
Mar 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Hello, I saw the review about the brake light issue. Can you fill me in on some vehicle info so that I can familiarize myself with the situation? Lucas Kay

March 05, 2025

I highly recommend this dealership. I received fast and excellent service when I needed it. Adam kept me updated and made sure the work was done in a timely manner. Good job! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Pat, Thank you so much for your excellent review! We are so glad that Adam and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Olathe Dodge Chrysler Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Lucas Kay Service Manager 913-780-3700

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March 04, 2025

Tanner did great! Very friendly and attentive. Will definitely be back to see him. Thanks Olathe Jeep More

by rburt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
Mar 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Tanner, thank you for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

March 04, 2025

This is the worst service department I have ever dealt with. Wanted me to leave my truck for three days to fix two broken exhaust bolts. When you scheduled a appointment it's only for the service provided More

by trav.army
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

I apologize about the current wait times to have heavy line work performed. With the recent weather and spring break coming we are extremely busy and are doing our best to try to help everybody who needs it. That has backed us up just a bit. I am sure they were providing a worst case scenario on time frame to complete the repair, but we always do our best to have the work finished earlier than that. Lucas Kay Service Manager 913-780-3700

More
March 03, 2025

Tanner was great to work and talk with. Been getting my truck services done here since I bought my 2019 Ram new, and Tanner asked me what I was in for and didn't try to push other services More

by emwilson1705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
Mar 03, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

March 03, 2025

I called and they were able to get my truck in for service 2 hrs later. More

by MARC46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Burt
Mar 03, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lucas Kay Service Manager 913-780-3700

March 02, 2025

I bought the car from out of state and they installed a front license plate bracket for me and helped me get the car shipped with the help of Ed Wynn he was great throughout the whole process. More

by jamesbettendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Wynn
Mar 03, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your excellent review, James! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Olathe Dodge Chrysler Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Lucas Kay Service Manager 913-780-3700

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Mar 03, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, James, for taking the time to share your thoughts on working with Ed and our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

March 02, 2025

Shannon is a very nice person that didn’t inform me about surcharges and core charges which, No fault of hers, should not have been charged in the first place. I can’t help feeling like I got shafted. More

by CORVETTEHOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
Mar 03, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your experience in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

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February 28, 2025

Luke was great to work with responded timely and kept in touch with updates thank you More

by ryan.routh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Mar 03, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience, Ryan! We sincerely value your business and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

February 28, 2025

Zach was very friendly and helpful. We did experience an issue while we were there - but he took care of us and made it right before we left. More

by Caroline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 03, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Caroline, for sharing your thoughts about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

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