Olathe Dodge Chrysler Jeep RAM - Service Center

I used to think that it was a good place to bring my vehicle, until you hired the new service manager. He is definitely not a people person. He belittles people and likes to argue with them. He called m vehicle, until you hired the new service manager. He is definitely not a people person. He belittles people and likes to argue with them. He called me a liar and said I didn’t know what I was talking about. I think he is the wrong person for the job. More

Clean, friendly, very efficient , knowledgeable, a pleasure to do business with,I’ll give your dealership an A+ pleasure to do business with,I’ll give your dealership an A+ More

Luke was fantastic. He had a great attitude, and went out of his way to make me feel like a valued customer. Find more like him! He had a great attitude, and went out of his way to make me feel like a valued customer. Find more like him! More

I came in made an appointment for a couple items. (Drive is 45 minutes). Appointment made for 2 weeks and issues were discussed. Showed up (45 minute drive, one way) they said had to order part when (Drive is 45 minutes). Appointment made for 2 weeks and issues were discussed. Showed up (45 minute drive, one way) they said had to order part when I got there without it going in. Why didn’t this happen 2 weeks ago. Why did I make an appointment. 2nd issue rep. said would have to send to a body shop and not sure if the cost and body not covered under warrant. It was a reported issue when bought car and this was 3rd time at a dealer and it was handled. He argued and was rude. I went to sales manager and she took care of it on the spot. Still said they had to order the arm rest cap that out fell off in first couple months of owning car. I will not return or recommend this service department. I had a friend I ran in to while waiting who was having some warranty and service work done. He sent me pictures of issues he had on the following day of the service that confirmed they are having issues and not with a 1 1/2 hour round trip drive for me. Will not be purchasing vehicles there as well. More

Olathe Dodge Chrysler Ram Jeep found an ECM from another dealer to replace the defective module on my Ram 3500 when it looked like it would cause me to cancel a planned vacation. They got it replaced, progr dealer to replace the defective module on my Ram 3500 when it looked like it would cause me to cancel a planned vacation. They got it replaced, programmed, and enabled me to take our planned vacation. Thank you ODCRJ! More

Over happy with the service. Not happy about cost but Josh did what he could to save us some dollars. Not happy about cost but Josh did what he could to save us some dollars. More

Josh was friendly and proactive. He spent time explaining things and options. Very client focused. He spent time explaining things and options. Very client focused. More

Kendrick was amazing and very helpful. Waiting room was convenient and had everything I could need. Oil change was quick and painless. Waiting room was convenient and had everything I could need. Oil change was quick and painless. More

They were very helpful! Chris and Lucas did an amazing job at helping. Would definitely recommend to others. Chris and Lucas did an amazing job at helping. Would definitely recommend to others. More

Took them four visits leaving my vehicle to fix an emissions error and had to pay he first two time's even under emission warranty. Don’t like to pay for a tech to learn. Service mgr was very rude an emissions error and had to pay he first two time's even under emission warranty. Don’t like to pay for a tech to learn. Service mgr was very rude and blamed an aftermarket air filter when they were the only one to ever do service. Won’t buy there again! More