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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,427 Reviews

2,427 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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March 29, 2025

Kendrick was awesome to work with! Very nice young man, super informative! We will definitely work with him again in the future! More

by Jill.Muhlhauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

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March 28, 2025

Expensive… not sure I actually got a good deal and the customer service is not great. We spend a ton there and I’m not sure we aren’t paying too much. Just my opinion. More

by BCowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Walker
Mar 31, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Lucas Kay Service Manager 913-780-3700

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March 28, 2025

What’s the point of an appointment for an oil change if it takes 2 hours to get it accomplished. Oil changes do not take near that long. Don’t allow that early of an appointment if everything is booked. More

by nash7064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
Mar 31, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Lucas Kay Service Manager 913-780-3700

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March 26, 2025

Adam was a great service writer. He actually got back with me more than once, acted like he cared & responded to texts! All of these things have become rarities at this dealership ov More

by hats1942
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Terrible service department. Appointment was at 11am Monday, the vehicle wasn’t looked at until Wednesday. More

by tellis2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Stateler
March 26, 2025

Perfect, friendly, knowledgeable, helpful, efficient I think they are doing a very good job and will return. More

by djm12489
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Lintecum
Mar 26, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

March 25, 2025

My 5 year powertrain inspection did not get submitted by Shaw Siegel to my Lifetime Maximum Care service contract provider. Tanner Walker is taking care of getting the inspection filed so can be processed More

by MHANSEN104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
Mar 26, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Lucas Kay Service Manager 913-780-3700

March 22, 2025

Start/Stop repair still doesn’t operate as designed after returning 3 times for repair More

by clcollins53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Walker
March 21, 2025

I dropped my vehicle off with an appointment for warranty and recall work. After 8 days of having my vehicle only 2 hours of work had been completed. More

by vasquez33703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Walker
March 21, 2025

Excellent service. Luke was very knowable and helpful. Parts and service costs are high and could be less expensive. More

by a.dickinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

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