Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,212 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
CThe customer service provided was unsatisfactory. I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over two hours, which I believe is excessive. Despite the high prices, the feedback on customer service was poor. It is best not to ask any questions, as you may be spoken to condescendingly. More
Received quick service as always. Clean waiting room and helpful people. Needs a Starbucks in the dealership Clean waiting room and helpful people. Needs a Starbucks in the dealership More
Service department took the time to explain what was recommended for my vehicle and what was most important. recommended for my vehicle and what was most important. More
Very responsive and helpful in helping me get my Ram 2500 back on the road. back on the road. More
It took them three tries to fix the issue. Then after I thought it was fixed I had to take back because they didn’t put the switch in correctly. They broke a light when they were working on my Then after I thought it was fixed I had to take back because they didn’t put the switch in correctly. They broke a light when they were working on my truck but of course they didn’t do it so they won’t fix it. More
We’ve had two good buying experiences here, but I’ve not been impressed with the service dept. It’s a quantity over quality model. been impressed with the service dept. It’s a quantity over quality model. More
Everyone was super nice. Somehow there was a mix up on ordering my tires. But they had someone run and get them. They had my tires done before the time they said they would! Somehow there was a mix up on ordering my tires. But they had someone run and get them. They had my tires done before the time they said they would! Awesome!! More
Not very satisfied, my hood was damaged after i had my oilchanged and now i have thermostat issues oilchanged and now i have thermostat issues More