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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,212 Reviews
Call Service Center (913) 298-8939

2,212 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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October 27, 2024

They need to get the people who quote prices for service on the phone to quote the same price that's actually going to be charged AND make sure you read anything before you sign it.🙃 More

by rwelker0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Stan Wilhite
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sebelski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Venzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Lucas Kay Service Manager 913-780-3700

October 25, 2024

Helped in no time. Was very appreciative with Stan and how he jumped on the project. More

by tammyhodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your excellent review! We are so glad that Stan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Olathe Dodge Chrysler Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Lucas Kay Service Manager 913-780-3700

October 24, 2024

Chris was excellent. Friendly professional,caring. Kept me informed through the entire process. I really enjoy working with Chris. He makes the difference in where we go More

by deniseks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your review and kind words for Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

October 24, 2024

Different repair but taken care of. The service advisor Luke was great and was a big help. Thank you. More

by WALDOLOSTHIMSELF
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear Lucas and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

October 23, 2024

I was pleased of the service during my visit that day. The gentleman that helped me was pleasant and I did not have to wait too long. I could not remember his name but the service department always has be More

by mcgruen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

October 22, 2024

Nice clean shop and waiting area. There was an issue two visits ago and the service manager kindly sent me a note with a coupon for a free service which was much appreciated. More

by jlhoward1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

October 22, 2024

Tanner did a great job. He kept me informed every step of the way. His service was impeccable! More

by tdshaw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tanner delivered a great experience. Thank you for your five-star rating. Lucas Kay Service Manager 913-780-3700

October 22, 2024

Short quick visit got me in and out quickly and explained the services before and after service More

by josh@americanenergyinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Josh, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

October 22, 2024

Luke was helpful in answering our questions, and Harvey was so accommodating to transport me from and to the dealership. More

by Tressa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lucas Kay Service Manager 913-780-3700

October 21, 2024

I’ve tried calling and no one answers. The AI can’t help me and no one is returning my messages. The one time I did talk to the operator they didn’t listen and sent me to the wrong place a More

by pberry5682
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
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Oct 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Lucas Kay Service Manager 913-780-3700

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