Olathe Dodge Chrysler Jeep RAM - Service Center

Good service. Polite and respectful service advisor. Comfortable and inviting waiting area. Vehicle was dine when promised Polite and respectful service advisor. Comfortable and inviting waiting area. Vehicle was dine when promised More

They'll do and tell you anything for an extra buck. .. except fix the problem you came in with. When I bought the car, whoever helped with paper signing called his wife and put in a dip while I was in .. except fix the problem you came in with. When I bought the car, whoever helped with paper signing called his wife and put in a dip while I was in there. More

The communication between the service department and customer is horrible. Never was I told an approximate time that my service would take especially since what I needed required at least 7-9 hours. It customer is horrible. Never was I told an approximate time that my service would take especially since what I needed required at least 7-9 hours. It took multiple times of bringing the van in to diagnose and replace the part. More

Very much thanks and big appreciate job well done to my car!.so I love you for that car!.so I love you for that More

Used to be decent, but pricing is out of hand now. A simple oil change is over $100. Definitely don’t feel like a valued customer anymore even though I bought a $65,000 vehicle from them. Will be look A simple oil change is over $100. Definitely don’t feel like a valued customer anymore even though I bought a $65,000 vehicle from them. Will be looking elsewhere going forward for service and future vehicle purchases. More

Great job. Covered all the bases and squeezed me in on a bust afternoon. 10/10 Covered all the bases and squeezed me in on a bust afternoon. 10/10 More

Jesse and Percy both were exceptionally helpful. Percy helped uncouple the trailer to get the car into service write and Jesse was beyond supportive. Communicative and helped with the price due to m Percy helped uncouple the trailer to get the car into service write and Jesse was beyond supportive. Communicative and helped with the price due to my warranty company declining the service as maintenance. If I return o KS City at any point and her service Olathe DCJ I would not hesitate to use their service department again. I’ve the top helpful!!. More

Other than the delay to get parts, everything else went great. I am very happy with the repair. great. I am very happy with the repair. More

I wanted to let everyone know about a negative experience I had at this dealership. I’ve always had a positive attitude towards this dealership. Many times I’ve almost purchased a vehicle there, but it didn’ I had at this dealership. I’ve always had a positive attitude towards this dealership. Many times I’ve almost purchased a vehicle there, but it didn’t quite fit my needs. My daughter on the other hand, loves Jeeps and we were looking at purchasing a new one and if she liked yellow, I was going to purchase a vehicle that day for cash. I was having conversations with her on which she needed to do to purchase the gray vehicle that we looked at, but after my experience today, I’m going to have to advise her that we need to go somewhere else. As I was checking her vehicle out after service work done, I was informed of a 3% surcharge. The management could make it a much more pleasant situation, just by raising everything 3% and offering a 3% discount for cash or debit cards. But instead they chose to create a negative experience by throwing a fee on as while checking out. Somebody could’ve prevented the negative experience by telling us ahead of time that when we do check out, you might want to bring a check or a debit card to save on that fee. I’m only one potential buyer, but this one experience is completely changed my attitude towards this dealership. Are they going to add an extra fee when the electrical rate goes up? Are they going to start to charge for property tax increases when that goes up? It’s called the cost doing business. And if the ownership doesn’t want to create more negative feelings towards their dealerships, they should consider the buyers perspective. Everyone who works there I’ve had a good experience with, but ownership and management needs to feel the pain of their decisions and so I will choose not to purchase my daughter’s next vehicle there. More

Since getting rid of my former service rep, I have been very pleased. Rainer was great and candid with me. very pleased. Rainer was great and candid with me. More