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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,309 Reviews

2,309 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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February 05, 2025

Luke the service man was very informative about what was happening with my car as well as being very courteous and helpful More

by wdewaynekabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing about your experience with Luke here at Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Derek Hill GSM 913-780-3700

Feb 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for letting us know about how Luke did, and thank you for coming in. We are happy to help. Lucas Kay Service Manager 913-780-3700

February 04, 2025

Express lane three hour wait. No communication from service advisor. Was very disappointed. I've never been ignored like I was. My seat was not only moved back but down and th More

by weims4me77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Had my repaid elsewhere for 2500 less. Asked about materials via email. Never received a response More

by aosb1421
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Check clerk. Awful , Tanner Walker
January 31, 2025

I received great service as always! I was able to get an appointment the same day! More

by christine.oconnor91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
Jan 31, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that we were able to help you out, Christine. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Olathe Dodge Chrysler Jeep RAM! Derek Hill GSM 913-780-3700

January 31, 2025

Very helpful and informational on what was needed during service and was kept up-to-date on all information due to service on my vehicle More

by jimmymatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Jimmy, Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Derek Hill GSM 913-780-3700

January 28, 2025

We had an 8:30 am appointment scheduled and we dropped our vehicle off at 8:30am. After explaining the issue I was told they would do a diagnostic check and let me know what they find. I contacted the ser More

by customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stan Wilhite
Jan 31, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Derek Hill GSM 913-780-3700

January 27, 2025

I feel like the service did not match the price I paid! I will not be coming back... More

by nicomontagne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience, Nico, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

January 27, 2025

Drop my car off for a 7:30 AM appointment on a Tuesday, received exactly one phone call from the dealer at 4:45 PM letting me know my car was not going to be ready. Discovered they did not even get it in t More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Walker
Jan 28, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

January 23, 2025

They are ok. I purchased my Ram there. I have been taking my Truck there for service but am seriously considering going elsewhere. The service tech I checked More

by tshannonsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
Jan 25, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Derek Hill GSM 913-780-3700

January 21, 2025

I think I surprised Stan with my visit but as usual Stan was waiting to take care of my issue, a recall on my rearview camera, and as always Stan's the man, he takes great care of me and my vehicle. More

by Bob D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
Jan 22, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Bob! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Stan met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Derek Hill GSM 913-780-3700

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