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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,224 Reviews

2,224 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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February 11, 2025

Very easy to work with. Appreciated the ability to schedule using the mobile app and communication via text and email. More

by JAMIESHELLOPKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Awesome! I am glad you enjoyed your experience. I will let Tanner know as well. Thank you for the positive review. Lucas Kay Service Manager

February 10, 2025

Stan has always been super helpful. He always keeps me updated on my vehicle. He answers any questions I may have. More

by dustyfarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stan and our team, and we look forward to working with you again. Derek Hill GSM 913-780-3700

February 09, 2025

Excellent service, staff! Needed an unexpected repair. They diagnosed quickly and had repairs done same day. Have me a ride home while repairs were being done and picked me up More

by phantom_f3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Feb 10, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear Luke and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Derek Hill GSM 913-780-3700

February 09, 2025

Bad service, poor communication and excessive prices I had to wait 30 minutes because they couldn't find my car and they brought me the wrong car This was my second time at the same dealer and both times More

by yazminrivera0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Yazmin, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Derek Hill GSM 913-780-3700

February 05, 2025

Luke the service man was very informative about what was happening with my car as well as being very courteous and helpful More

by wdewaynekabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing about your experience with Luke here at Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Derek Hill GSM 913-780-3700

Feb 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for letting us know about how Luke did, and thank you for coming in. We are happy to help. Lucas Kay Service Manager 913-780-3700

February 04, 2025

Express lane three hour wait. No communication from service advisor. Was very disappointed. I've never been ignored like I was. My seat was not only moved back but down and th More

by weims4me77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Had my repaid elsewhere for 2500 less. Asked about materials via email. Never received a response More

by aosb1421
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check clerk. Awful
January 31, 2025

I received great service as always! I was able to get an appointment the same day! More

by christine.oconnor91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that we were able to help you out, Christine. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Olathe Dodge Chrysler Jeep RAM! Derek Hill GSM 913-780-3700

January 31, 2025

Very helpful and informational on what was needed during service and was kept up-to-date on all information due to service on my vehicle More

by jimmymatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Jimmy, Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Derek Hill GSM 913-780-3700

January 28, 2025

We had an 8:30 am appointment scheduled and we dropped our vehicle off at 8:30am. After explaining the issue I was told they would do a diagnostic check and let me know what they find. I contacted the ser More

by customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stan Wilhite
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Derek Hill GSM 913-780-3700

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