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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,302 Reviews
Call Service Center (913) 298-8939

2,302 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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April 09, 2025

Disappearing oil change. Had an appointment which started on time but it took over 4 hours. More

by Dan the magazine man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure which employee it was.
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Apr 09, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lucas Kay Service Manager 913-780-3700

April 08, 2025

I brought my truck in for a tune up and front end check. Upon picking up my truck the drivers door handle was damaged and I was quoted the repair for front suspension parts. I was told they would not repair More

by kbrown53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2025

I would give Shannon 10 stars if I could! Always great service. Thank you Shannon! More

by AHREN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lucas Kay Service Manager 913-780-3700

April 06, 2025

Quick, Brief and Friendly! Awesome to be in and out with ease. Thank you again! More

by Brock Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

April 06, 2025

Dodge staff failed to disclose a credit card fee. Would of like to know that before having to pay extra $250 and could of move money around my accounts to avoid that. More

by avpilot44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Barletta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2025

Had the truck for over a month, spent 4K and the original issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... v More

by ramexpert5500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Stroble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Stateler, Rick Burt
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Apr 07, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

April 05, 2025

Tech side is very warming and always available for quick and easy service. I love they are able to offer such services. More

by Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lucas Kay Service Manager 913-780-3700

April 04, 2025

My rating is based on experience I had with Luke. He is very professional, attentive, helpful, knowledgeable and pleasant to deal with. More

by mrescobar6
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
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Apr 04, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lucas Kay Service Manager 913-780-3700

April 03, 2025

Besides the long wait time for an oil change and tire rotation, the experience was good. The environment was pleasing! More

by gawillich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

April 03, 2025

Service guy was very helpful and knowledgeable about the cost of services and relayed them to me ahead of time for approval. More

by hlmurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

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