Back

Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,253 Reviews

2,253 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

Sort by
March 09, 2025

They do not try to talk me into fixing things that don't need fixed More

by xicecube30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Kendrick kept me updated on my repairs, and helped me with my warranty company to make sure they covered the repairs I needed/wanted. More

by cobyrhynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Coby, for your business and this review. We're happy to hear Kendrick was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

March 07, 2025

Tanner was very professional and kept me appraised of my vehicle's progress. I had a great experience. More

by texasflood4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for letting us know! We appreciate you coming in and are happy that you were happy with your service. Lucas Kay Service Manager

March 06, 2025

Olathe Dodge has been the greatest dealership I have ever encountered. Great sales department and great service department as well More

by Damonster40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

March 06, 2025

Enjoyed working with the team at Olathe Dodge Chrysler Jeep Ram. They were all very helpful helping me find a new whip! More

by gates9
Recommend Dealer
Yes
Employees Worked With
Mike Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

March 05, 2025

Told them I had vip but then when my oil cut got done I had to pay cause I was from out of state the guy should of told me it didn’t county in Kansas then my oil was low had to add a qt of oil whisk sucked More

by hdrider1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Grant
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We apologize that the maintenance contract you purchased from your selling dealership was only good at the selling dealership. We were also unaware until you called them and they informed you that was the case. Without any documentation we would have no way of knowing that, but your VIP contract wasn't brought up until service was completed and your invoice was with the cashier. We would have happily taken payment from them if they would have offered that. I apologize for the inconvenience Lucas Kay Service Manager.

More
March 05, 2025

I called on Tuesday of last week. Was told Monday was the earliest I could get in. Fine, works for me. Issue was just that when I got my oil changed the cap or the filter weren't full More

by ajoyfulnoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Agent I worked with was super helpful and thorough with my vehicle. Recommended possible service needs and even ranked them to help knock them out one at a time. More

by stomsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Burt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear Rick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

March 05, 2025

I was happy with my service visit. I didn't know what was wrong with my vehicle, they were able to find the problem and fix it. I hope to visit this dealership in the future if I need More

by william-downs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

William, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Olathe Dodge Chrysler Jeep RAM! Lucas Kay Service Manager 913-780-3700

March 05, 2025

Friendly. Explained the issues and made good estimates on the timeline to completion, cost, etc. pleasant experience. More

by Gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Gavin, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lucas Kay Service Manager 913-780-3700

1
...