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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.1
5,878 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 5,878 reviews

December 13, 2024

It was a terrible experience with worse customer service. I have been giving my business to this location for over 10 years, and I have never had such a bad visit to where I’m thinking about not coming back. More

by tausha68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stan Wilhite
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 13, 2024

Chris was our service manager. He’s always very helpful and keeps us informed every step of the way. More

by mcrosetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

December 13, 2024

5th attempt failed and also I got big dent on my steering wheel and plastic on dashboard makes noise. On 16k mileage car! Service took more than 1 day and replacement car wasn’t provided. More

by kit.yeremenko
Workmanship
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Kit, and it's disappointing to learn that we missed the mark here. Lucas Kay Service Manager 913-780-3700

December 10, 2024

Got the run around with pricing ect. Service department can’t be trusted. Will not recommend to friends and family More

by leeper5380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke
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Dec 10, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lucas Kay Service Manager 913-780-3700

December 10, 2024

Very professional and on time Lucas is exceptional in communication and set expectations as well as friendly More

by SUNSCAPE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing your thoughts about your experience with Olathe Dodge Chrysler Jeep RAM. Lucas and our team appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

December 08, 2024

My contact person became sick so i want able to speak with him for most of the time my vehicle was in the shop. The dealership themselves were difficult to contact. I could usually get to a voicemail but More

by Ty-Po
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lucas Kay Service Manager 913-780-3700

December 07, 2024

Stan was great and hope to have him again on my next visit to Olathe Jeep. More

by mikepresler84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experience here at Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

December 07, 2024

The visit was excellent. Everybody was wonderful to work with. It’s not often that buying a vehicle is a fun experience, but it was with them. More

by krazyjhawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Hansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Foglesong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for choosing Olathe Dodge Chrysler Jeep RAM! Please let us know if we can be of any more assistance. Laura Voss GSM 913-780-3700

December 06, 2024

Haven't had my Jeep very long and was frustrated when a dash light came on. Took it in, and thankfully they were able to get everything covered under warranty. Was in and out in a couple hours More

by JLadd4420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Venzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

December 04, 2024

An oil change and tire rotation was made super easy by Luke. Great communication and no surprises. More

by sspurgeon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Report | Print
Dec 04, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that Luke was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Olathe Dodge Chrysler Jeep RAM! Lucas Kay Service Manager 913-780-3700

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