Olathe Dodge Chrysler Jeep RAM

Excellent Service as always From the minute I pulled into the Bay where I was promptly greeted by Mike and Jake...I knew my Oil Change would be handled quickly and professionally From the minute I pulled into the Bay where I was promptly greeted by Mike and Jake...I knew my Oil Change would be handled quickly and professionally! I was very pleased with the service! I've been doing business there for years and would highly recommend them!!! More

Outstanding service That got me the best rate on the car I wanted, and it was easy and quick. Overall experience was outstanding and Bri was very helpful in helping me f That got me the best rate on the car I wanted, and it was easy and quick. Overall experience was outstanding and Bri was very helpful in helping me find the right car. More

Fantastic Customer Experience From the moment Michael Croft greeted me, to the moment he handed me back my keys I was extremely impressed with the level of detail and professionali From the moment Michael Croft greeted me, to the moment he handed me back my keys I was extremely impressed with the level of detail and professionalism he displayed. I have been taking my vehicle to various places for its routine maintenance. However because of Michael, my car has a new service "home" at Olathe DCJR. He delivered a level of service, more than I had expected. More

Desk lady Sherri was rude Service was good as far as the garage. But speaking with the front desk service person Sherri was a task itself. Very rude and blew off requests. I ha Service was good as far as the garage. But speaking with the front desk service person Sherri was a task itself. Very rude and blew off requests. I had dropped off my vehicle and came back about 2 hours I had went up to the desk and asked Sherri if she could look into about how much longer my car would take. I waited 30 min and waved my ride to leave. I then went back up there and asked again she said the service consultant was on the phone. I watched a whole movie in the waiting room after that and watched as the full waiting room cleared out. I went up to the desk again and staired at her while she was joking with a customer on the phone. I stood there for a good 10 min. She got off the phone and began to walk away I said excuse me ma'am I had an appointment for 12 pm it's now 3:30 how much longer is it going to be for an oil change and tire rotation and for them to look at my seat panel? She then told me to wait again and walked off. I could see my car sitting in the garage with no one working on it . I waved for my service guy to come here he told me that he didn't know I had came back for it yet. He gave me the rundown on what they did and didn't do. I got my paperwork and waited on Sherri to get off the phone for another 20 min. I interrupted her to ask her if I could write a check ( I knew I could but I was trying to get her to see that I really need to leave) it took it seemed a life time to chicken peck the keyboard and write down the numbers she needed on my check. At this point I was irritated and she was being very unprofessional. Overall Sherri should be replaced due to lack of communication and manners. I had missed 2 other appointments that day all because she couldn't do what was asked of her. More

Good People I have purchased many cars from the dealer and always found the experience to be enjoyable. Daniel States has always been well informed and helpful in I have purchased many cars from the dealer and always found the experience to be enjoyable. Daniel States has always been well informed and helpful in the selection process as well as good at listening to what I was looking for. Salesman Ranger did a great job of making sure my granddaughter was well informed on the attributes of her vehicle and the vehicle was safe and ready for the road. I have never worried about sending family or friends to the dealership for vehicles and know that they will have a good experience and be very satisfied. Thanks to all Rick Livingston More

Car Buying on Our Time Bri did an amazing job working with our extremely busy schedules. Most of discussions occurred through text/call/email and when we were in the dealers Bri did an amazing job working with our extremely busy schedules. Most of discussions occurred through text/call/email and when we were in the dealership she made sure to be respectful of our time and get keep the process moving. Bri was very knowledgeable about the Jeep brand and was able to answer all of our questions about buying a car. I would definitely recommend Bri to anyone. More

New tires and alignment Rocky set me up with new tires and alignment. Nothing to worry about on my end. Excellent job getting it all done on the day I needed and in good ti Rocky set me up with new tires and alignment. Nothing to worry about on my end. Excellent job getting it all done on the day I needed and in good time. More

Quick and very easy We buy quite a few trucks from this dealership. I keep purchasing here because the pricing is fair and they make the whole process very quick and pai We buy quite a few trucks from this dealership. I keep purchasing here because the pricing is fair and they make the whole process very quick and painless for me. I don't want to spend my day or even hours at a dealership, and they come through everytime getting me in and out in a hurry. More

Professional and expedient every step of the way-thank you! Michael is always great to work with! He takes good care of the customer from the minute you walk into the service department until the time you chec Michael is always great to work with! He takes good care of the customer from the minute you walk into the service department until the time you check out ! More

Quick lane service Ordered my tires and had them in and ready to go when promised. Followed up to see when I would arrive for installation. Recognized me when I arrived Ordered my tires and had them in and ready to go when promised. Followed up to see when I would arrive for installation. Recognized me when I arrived. Had my truck finished when promised. No issues at all. Very happy customer. James B More