Olathe Dodge Chrysler Jeep RAM

Awesome follow up and got me what I needed! My sales rep was very helpful, out of all the dealer that I visited this one was the best one at following up. Then I got the two trucks that I wanted My sales rep was very helpful, out of all the dealer that I visited this one was the best one at following up. Then I got the two trucks that I wanted. More

Excellent Service Rocky (Michael Croft) is always so helpful and friendly! I feel like I’m visiting family when I bring my Jeep in for maintenance work, and I know I’m Rocky (Michael Croft) is always so helpful and friendly! I feel like I’m visiting family when I bring my Jeep in for maintenance work, and I know I’m in good hands when he’s on the job. During this visit, I wanted new tires, and I had missed the sale. He found a way to save me a little money anyway! Thanks, Rocky!! More

Excellent Service Dimensional Innovations purchased a new 1 ton pickup from Karl Petersen. He was very helpful and attentive to our needs. He made the buying experience Dimensional Innovations purchased a new 1 ton pickup from Karl Petersen. He was very helpful and attentive to our needs. He made the buying experience easy and was respectful of my time. He even delivered the vehicle to our business to process the paperwork which was very helpful during a busy time of year. More

Great, Hassle-free service Rocky couldn't have been any more helpful--I always have a great exerience when I bring my car in--thank you for making it so easy! Rocky couldn't have been any more helpful--I always have a great exerience when I bring my car in--thank you for making it so easy! More

Came in for warranty and recall work. Was very pleased with my service experience. The service tech was professional in every way. Extemely satisfied. Will return if needed. Thanks ag Was very pleased with my service experience. The service tech was professional in every way. Extemely satisfied. Will return if needed. Thanks again, Curt Taylor More

their finance department will "cheat you right" Found a used vehicle online I was interested in at this dealer. Visited dealer that evening just before closing to look at the vehicle. Vehicle was as Found a used vehicle online I was interested in at this dealer. Visited dealer that evening just before closing to look at the vehicle. Vehicle was as described so informed sales I would return the following day to test drive and likely purchase. Returned next day to test drive vehicle, drive went well so made them an offer for the vehicle. They quickly returned and asked if I would be financing the vehicle and if so with who? I informed them I had arranged low interest 4.375% for 48mo. financing though my personal bank. They then explained they could get close to my offer but would like a chance to earn my financing, I regretfully told them if they can match or beat my bank's rates I would use their lender, turns out that was a "BIG MISTAKE". I gave them my information and left dealer to go back to work thinking all was well. Later that day I received a call saying everything was great, your loan went through no problem come in and sign papers. I asked the person on the phone what is the rate on the loan, they just kept deceptively replying your payment will be "$XXX" per month, I asked again, same response. So I leave work early, pissed because doing some quick math things aren't adding up. I drive back to Olathe Dodge, Chrysler, Jeep to find they had ran my credit and had me approved for a 12.5% for 72mo loan that there is no way in xxxx I would ever sign up for. I let them know that's a joke. So these "Greedy Crooks" proceed to run my credit multiple more times without my permission trying to find the worst possible loans they can talk you into to up their profit on the backend. Now weeks later I am receiving multiple letters from lenders where my credit was run for loans I didn't need, or want. I'm sure this has, or will negatively affected my otherwise great credit score, which really pisses me off. Long story short, the few dollars I saved off the price of the car wasn't worth the headache and cost it will now be to get an attorney to straighten out the damage done to my credit by them. My best advise is look elsewhere for your next vehicle, find somewhere that truly wants to earn your business. Not Olathe D.C.J. Preowned sales where the finance department just want to give you the bait and switch to sneak into your pocket!!!!!!!!! More

Helpful They helped with pricing were they could and delivered as promised, they also timely communicated when a decision had to be made and when service was They helped with pricing were they could and delivered as promised, they also timely communicated when a decision had to be made and when service was complete More

Our son's first car From our first visit to the dealership, to meeting Mike Moutray, Sr., to returning and purchasing a 2019 Jeep Cherokee for our son, we were very impre From our first visit to the dealership, to meeting Mike Moutray, Sr., to returning and purchasing a 2019 Jeep Cherokee for our son, we were very impressed and pleased with the service. More

Ram 1500 purchase Thoroughly enjoyed working with Brandon, Frank and Nate! Smooth transaction all the way around! Did the entire negotiation via text in about 30 minu Thoroughly enjoyed working with Brandon, Frank and Nate! Smooth transaction all the way around! Did the entire negotiation via text in about 30 minutes. Outstanding job guys. More

Sold me a defective Jeep This is the 3rd brand new Jeep I have purchased from this dealership. This new jeep is defective. I had to have the radiator replaced after less tha This is the 3rd brand new Jeep I have purchased from this dealership. This new jeep is defective. I had to have the radiator replaced after less than 3000 miles as it had a crack in it. The jeep randomly will not start after driving it and then turning it off for a couple of minutes. The service department at Olathe Jeep did not correct the starting problem and could not figure out the problem even though it has been identified by Jeep as an issue. The sales department said they did not work for Jeep and I had to go to Jeep corporate to have my concerns addressed. After much pressure from me the sales department at Olathe wanted to charge me $7,600 to swap this JK model for the newer JL model even though I only had 3000 miles on it and it is obviously defective. They eventually offered to trade for $6300 but only gave me a couple of hours to accept the offer. When I called the next day they refused to honor this new offer and told me to go back to Jeep corporate. Just know if you buy from this dealership and they sell you a lemon, they don't want to stand behind the product and try to wash their hands of you. More