Olathe Dodge Chrysler Jeep RAM

Great service department, not great customer skills The service was great and done in a timely fashion. I was kept updated and given various options. Although the sales manager who I spoke with while I The service was great and done in a timely fashion. I was kept updated and given various options. Although the sales manager who I spoke with while I was there didn't need to call me "Sweetheart" in a condescending manner, several times, because I was a young woman. Overall I'd recommend service but I will certainly never buy a vehicle after that. More

New tires and oil chsnge Tires needed for my car had to be ordered. Got in within about 3 hours. Close to 2 hours to install and do oil change. Tires needed for my car had to be ordered. Got in within about 3 hours. Close to 2 hours to install and do oil change. More

Very satisfied We had concerns and the service manager took time to explain their findings and reassured us. They had several different people check out the issue wi We had concerns and the service manager took time to explain their findings and reassured us. They had several different people check out the issue with the truck, to be sure of the final analysis. We appreciated that. More

Bri and Daniel were both so awesome to work with. They stayed late with us after hours. We didn’t realize they were closed when we arrived. We will recommend Olathe dcj to anyone looking to buy! We will d stayed late with us after hours. We didn’t realize they were closed when we arrived. We will recommend Olathe dcj to anyone looking to buy! We will definitely be repeat customers. More

Everyone from my first visit to the last was very kind . Overall a great experience! I visited several different dealerships and left due to the lack of knowledge and helpfulness. I returned to Olathe becaus Overall a great experience! I visited several different dealerships and left due to the lack of knowledge and helpfulness. I returned to Olathe because Nugene was very kind and not pushy. He wasn’t there the day I returned so Caleb helped me, he did an exceptional job as well. Carlos was nice too! More

Oil change & tire rotation Went in for regular oil change and tire rotation. They were a little busy but they got me through within the estimated time frame. In addition to the Went in for regular oil change and tire rotation. They were a little busy but they got me through within the estimated time frame. In addition to the oil change and tire rotation, they topped off fluids and made sure all tires had the same pressure (two tires were 1 lb low). They told me to keep an eye on the power steering fluid as it was low with no signs of a leak. More

Bri was very helpful and new her Jeeps. Spent time with us so we made a good deal. Thank You for have a good selection of jeeps in stock for us to look at. us so we made a good deal. Thank You for have a good selection of jeeps in stock for us to look at. More

Unhappy. Received conflicting times and dates. The availability of parts changed three times. Each time I told him I couldn’t wait that long for the vehicle ahead to do something else somehow he w The availability of parts changed three times. Each time I told him I couldn’t wait that long for the vehicle ahead to do something else somehow he would get the part earlier. Times went from can’t get it to me for two weeks to the last time I think I can get it in tomorrow and have it ready for you tomorrow. Not very confident building More

Chrysler misspelled my name! Misspelled name causes problems every time I come in for service. Was impressed by Hector in Fast Lane service for recognizing my frustration and rec Misspelled name causes problems every time I come in for service. Was impressed by Hector in Fast Lane service for recognizing my frustration and rectified the problem although he "can't change" Chrysler's entry of my name being misspelled in their computer. Midway rating because of past service issues and misdiagnosis in the past which causes me unwarranted expense. Hector was pleasant and expedient in my recent visit to the service department. An asset to the firm. More

Truck detail Excellent detail, requested special attention to the bed of the truck, and it exceeded my expectations. Olathe Dodge was very through on the inside, o Excellent detail, requested special attention to the bed of the truck, and it exceeded my expectations. Olathe Dodge was very through on the inside, outside, and beneath the truck. Absolutely worth the price for a premium detail. More