Olathe Dodge Chrysler Jeep RAM

Great job. Covered all the bases and squeezed me in on a bust afternoon. 10/10 Covered all the bases and squeezed me in on a bust afternoon. 10/10 More

Jesse and Percy both were exceptionally helpful. Percy helped uncouple the trailer to get the car into service write and Jesse was beyond supportive. Communicative and helped with the price due to m Percy helped uncouple the trailer to get the car into service write and Jesse was beyond supportive. Communicative and helped with the price due to my warranty company declining the service as maintenance. If I return o KS City at any point and her service Olathe DCJ I would not hesitate to use their service department again. I’ve the top helpful!!. More

Used to be decent, but pricing is out of hand now. A simple oil change is over $100. Definitely don’t feel like a valued customer anymore even though I bought a $65,000 vehicle from them. Will be look A simple oil change is over $100. Definitely don’t feel like a valued customer anymore even though I bought a $65,000 vehicle from them. Will be looking elsewhere going forward for service and future vehicle purchases. More

I wanted to let everyone know about a negative experience I had at this dealership. I’ve always had a positive attitude towards this dealership. Many times I’ve almost purchased a vehicle there, but it didn’ I had at this dealership. I’ve always had a positive attitude towards this dealership. Many times I’ve almost purchased a vehicle there, but it didn’t quite fit my needs. My daughter on the other hand, loves Jeeps and we were looking at purchasing a new one and if she liked yellow, I was going to purchase a vehicle that day for cash. I was having conversations with her on which she needed to do to purchase the gray vehicle that we looked at, but after my experience today, I’m going to have to advise her that we need to go somewhere else. As I was checking her vehicle out after service work done, I was informed of a 3% surcharge. The management could make it a much more pleasant situation, just by raising everything 3% and offering a 3% discount for cash or debit cards. But instead they chose to create a negative experience by throwing a fee on as while checking out. Somebody could’ve prevented the negative experience by telling us ahead of time that when we do check out, you might want to bring a check or a debit card to save on that fee. I’m only one potential buyer, but this one experience is completely changed my attitude towards this dealership. Are they going to add an extra fee when the electrical rate goes up? Are they going to start to charge for property tax increases when that goes up? It’s called the cost doing business. And if the ownership doesn’t want to create more negative feelings towards their dealerships, they should consider the buyers perspective. Everyone who works there I’ve had a good experience with, but ownership and management needs to feel the pain of their decisions and so I will choose not to purchase my daughter’s next vehicle there. More

Other than the delay to get parts, everything else went great. I am very happy with the repair. great. I am very happy with the repair. More

Since getting rid of my former service rep, I have been very pleased. Rainer was great and candid with me. very pleased. Rainer was great and candid with me. More

They serviced my jeep well and were very friendly when I arrived at the dealership. arrived at the dealership. More

Kendrick was very nice but I waited for three hours with no updates on my vehicle. It was brought up to the front and was there for an hour before I had to go say something to the cashier. I was told that t no updates on my vehicle. It was brought up to the front and was there for an hour before I had to go say something to the cashier. I was told that they were just waiting on paperwork and a few minutes later Kendrick came out and got me on my way. Overall, though, I felt like I was forgotten about until I said something. More

Joshua was very respectful of me, my car, and my time. He let me know everything that was happening and was even able to take care of the recall on my car. He was wonderful. He let me know everything that was happening and was even able to take care of the recall on my car. He was wonderful. More

They went above and beyond to give me what I needed for my trade. Mike was great to get me in to the Wrangler I wanted. They were accommodating and friendly. Would definitely recommend. my trade. Mike was great to get me in to the Wrangler I wanted. They were accommodating and friendly. Would definitely recommend. More