Olathe Dodge Chrysler Jeep RAM

Always a good experience This is the third vehicle we're have purchased here. The service has always been top notch. They work with us to find the vehicle to fit our needs and This is the third vehicle we're have purchased here. The service has always been top notch. They work with us to find the vehicle to fit our needs and wish list, and to help us get the best terms possible. We'll be back when it's time to purchase again. More

S27 Recall Recall software update was carried out promptly and expediently. Recall update was addressed in an earlier recall that, apparently, did not complete Recall software update was carried out promptly and expediently. Recall update was addressed in an earlier recall that, apparently, did not complete the solution of the safety issue for this vehicle VIN. More

Salesman Karl Petersen Durango I was interested in was gassed and running when I got to the dealership.Karl was very good at explaining all the features to me and was a plea Durango I was interested in was gassed and running when I got to the dealership.Karl was very good at explaining all the features to me and was a pleasure to deal with.Jon David in finance made the exit procedure a great time and explained all the additional warranties in plain terms. More

Excellent service My visit was quick, efficient, and inexpensive. The service team was polite and helpful. Answered my questions and got me the information I needed. I My visit was quick, efficient, and inexpensive. The service team was polite and helpful. Answered my questions and got me the information I needed. I was done within 30 min. More

Wonderful Everyone was very helpful, courteous and professional. They did not pressure us into anything. If and when we get another new vehicle we'll use the Everyone was very helpful, courteous and professional. They did not pressure us into anything. If and when we get another new vehicle we'll use them again. Thank you. More

Service Department Buying a new car is relatively the same regardless of where you go. It is the Service after the sale that matters. Olathe DCJR's service after the Buying a new car is relatively the same regardless of where you go. It is the Service after the sale that matters. Olathe DCJR's service after the sale is terrible. Servicing a vehicle is always a hassle and something that none of us ever want to mess with - but this Service dept is not run well. No offense to the people that work there - they all are nice and are well trained at handling irate customers. I had to return multiple times before they eventually repaired my initial problem. One of the problems is a dash switch that never worked on this vehicle. After 3 visits, it still doesn't work. They don't even double check the work after they are complete. They are really bad. Just bad, bad, bad. Nice guys though. I am actually sorry to write this bad review - they are really nice guys. More

Took way too long While I have had good dealings with the service department in the past, this time was not so good. I came in for a new tire install and alignment. I While I have had good dealings with the service department in the past, this time was not so good. I came in for a new tire install and alignment. I was told it would take 2 hours. No problem I was gonna wait. Of course they came and said there were other problems. I declined to have those fixed at that time. Just wanted done what I came in for. I feel like since I declined the extra $1700 they wanted to do they were in no hurry to get my vehicle done. Remember it was just 4 tires mounted and balanced and an alignment. After excuses as to why it was taking so long 5 hours later it was finally done. Because of this I missed a whole day of work. Just was not a very good experience this time around. More

Overall Great Experience I found the exact vehicle my wife was looking for here! I flew in, caught an Uber to the dealership, and met up with Mike G. The vehicle was perfect I found the exact vehicle my wife was looking for here! I flew in, caught an Uber to the dealership, and met up with Mike G. The vehicle was perfectly described with nothing hidden. My experience was smooth, quick, and got me back on the road to Tennessee in a little over an hour. I appreciate honesty and the vehicle being represented perfectly. Thanks to Mike G. and the staff at Olathe Dodge Chrysler Jeep RAM. You have made my wife a happy lady with her new vehicle. More

Perfect service, fast, helpfull.... I would buy a car just to have to deal with these guys! And it definitely influences choice of cars when you are lucky t service, fast, helpfull.... I would buy a car just to have to deal with these guys! And it definitely influences choice of cars when you are lucky to have such service after. More

Great experience Your service writers are very professional and very understanding you have very good people working for you dealership don't know who the Mechanics Your service writers are very professional and very understanding you have very good people working for you dealership don't know who the Mechanics was More