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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

4.1
5,913 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 5,913 reviews

September 04, 2024

I have been a customer for years. I have purchased several cars. Recently I purchased an oil change package for my Grand Cherokee SRT. Well, soon after my car was stolen and I bought More

by TAPX2
Recommend Dealer
No
Employees Worked With
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Lucas Kay Service Manager 913-780-3700

September 03, 2024

Poor customer service. The receptionist was acting like I was bothering her with question about my bill. My car was promised to 1:45pm and it was done by 3:00pm I was ch More

by albertcastejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

September 03, 2024

Josh was straightforward and great customer service. Nothing but positives to say about him during my visit. More

by HappyLincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Sep 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your review and kind words for Josh! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

September 03, 2024

Service manager rode with me to review my concerns . Not resolved but know what to listen for More

by micjean70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rainer Moje
Sep 04, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing about your service experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

September 03, 2024

The technicians do a great job. The front office was terrible. Communication around my service was non-existent. It took 5 days for a 1.5 day repair when they ordered all the par More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

September 02, 2024

I was pleased with the service I received from Jason, Claudia and Derrick. They treated me with care and Claudia stayed in contact with me to ensure me she was still working on getting me a car that stay More

by mia.samuels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Espitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks, Mia, for your feedback on your recent visit to Olathe Dodge Chrysler Jeep RAM. It's great to hear that we were able to assist you and that you had such a positive experience. Laura Voss GSM 913-780-3700

September 02, 2024

Service was horrible, communication terrible. No one answers phones, nor text messages. Called and texted for two hours till I finally got a return call. Car check should have beed less than an More

by murph211
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Leimkuhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Lucas Kay Service Manager 913-780-3700

August 31, 2024

Easy to deal with. Knew what I wanted and was able to complete the deal before I came in. Just showed up to sign the papaers! More

by matt92man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Espitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Olathe Dodge Chrysler Jeep RAM! Laura Voss GSM 913-780-3700

August 30, 2024

Thanks Joshua for the detailed service! It was great working with you and I'll be back for my next routine maintenance. More

by michellemcbride21
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Aug 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team, Michelle. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

August 30, 2024

Absolutely 0 effort in resolving issues but 100% committed to taking my money. Entire was staff was nonchalant and condescending. More

by anthonyghavami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

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