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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.1
5,913 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 5,913 reviews

October 22, 2024

Nice clean shop and waiting area. There was an issue two visits ago and the service manager kindly sent me a note with a coupon for a free service which was much appreciated. More

by jlhoward1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

October 22, 2024

Tanner did a great job. He kept me informed every step of the way. His service was impeccable! More

by tdshaw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tanner delivered a great experience. Thank you for your five-star rating. Lucas Kay Service Manager 913-780-3700

October 22, 2024

Short quick visit got me in and out quickly and explained the services before and after service More

by josh@americanenergyinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Josh, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

October 22, 2024

Luke was helpful in answering our questions, and Harvey was so accommodating to transport me from and to the dealership. More

by Tressa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lucas Kay Service Manager 913-780-3700

October 21, 2024

I’ve tried calling and no one answers. The AI can’t help me and no one is returning my messages. The one time I did talk to the operator they didn’t listen and sent me to the wrong place a More

by pberry5682
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
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Oct 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Lucas Kay Service Manager 913-780-3700

October 21, 2024

CThe customer service provided was unsatisfactory. I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over More

by shawnburgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Lucas Kay Service Manager 913-780-3700

October 21, 2024

Mike took the time to find me the right truck with the exact options I wanted. He never tried to sell me something else that was not an exact fit. I appreciated that. he also had the paperwork and truck r More

by chris g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Powers
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Oct 21, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Chris, and look forward to your next visit. Laura Voss GSM 913-780-3700

October 20, 2024

Received quick service as always. Clean waiting room and helpful people. Needs a Starbucks in the dealership More

by JGREISCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that Kendrick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Olathe Dodge Chrysler Jeep RAM! Lucas Kay Service Manager 913-780-3700

October 19, 2024

Once again, the team at Olathe Dodge helped us buy a new car with relative ease and friendly, respectful service. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Hill, Skye Wood
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Oct 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Robert, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Laura Voss GSM 913-780-3700

October 19, 2024

Many bad experiences. Maybe they will learn that they are not the only show in town. More

by Sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not naming
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Oct 23, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Sid, Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Lucas Kay Service Manager 913-780-3700

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