Olathe Dodge Chrysler Jeep RAM

I received great service as always! I was able to get an appointment the same day! I was able to get an appointment the same day! More

We had an 8:30 am appointment scheduled and we dropped our vehicle off at 8:30am. After explaining the issue I was told they would do a diagnostic check and let me know what they find. I contacted the ser our vehicle off at 8:30am. After explaining the issue I was told they would do a diagnostic check and let me know what they find. I contacted the service center that afternoon to get an update on our vehicle since I hadn't heard from them yet. They ended up keeping the vehicle overnight because I guess they didn't get around to doing the diagnostic check that day. The next day after reaching out again for an update I was informed they'd need to talk to the service technician to see how it was going. They never contacted me so I had to call again and was finally given an update. Rather than have them perform the suggested service I opted to come and pay for the diagnostic check and get our vehicle. Poor communication and slow service. More

I feel like the service did not match the price I paid! I will not be coming back... I will not be coming back... More

Drop my car off for a 7:30 AM appointment on a Tuesday, received exactly one phone call from the dealer at 4:45 PM letting me know my car was not going to be ready. Discovered they did not even get it in t received exactly one phone call from the dealer at 4:45 PM letting me know my car was not going to be ready. Discovered they did not even get it in to look at until 2 o’clock the following day,and still no communication from the dealership. I finally went back on Thursday afternoon and took the car back because they had not completed any work! More

They are ok. I purchased my Ram there. I have been taking my Truck there for service but am seriously considering going elsewhere. The service tech I checked I purchased my Ram there. I have been taking my Truck there for service but am seriously considering going elsewhere. The service tech I checked in with was not very personable. Don’t think he enjoys his job. Maybe he was having a bad day. Charging 3% service fee for credit card payments is an absolute joke. I’m sure the dealership factored in credit card fees they pay when the set their prices in the past. And now charging another 3% on top is flat out wrong and deceiving. There is no way they dropped their service fee prices be 3% before they implemented the fee. Just another grab for cash and trying to push the blame on to others. More

I think I surprised Stan with my visit but as usual Stan was waiting to take care of my issue, a recall on my rearview camera, and as always Stan's the man, he takes great care of me and my vehicle. was waiting to take care of my issue, a recall on my rearview camera, and as always Stan's the man, he takes great care of me and my vehicle. More

Overpriced for oil services and maintenance in general! Friendly employees but when challenged get a little defensive! Friendly employees but when challenged get a little defensive! More

Issue resolved, I came in with an idea of the problem and solution, alerted the technician and I was correct. Unfortunately while at the shop the front windshield got scratched on the inside driver area abou solution, alerted the technician and I was correct. Unfortunately while at the shop the front windshield got scratched on the inside driver area about 2 inches long. Waiting to hear back about a recall resolution and when I can get that issue addressed with my vehicle. If I had been responded to already the rating would be higher. No answer yet today 1/17/25 when question asked 1/8/25 in a text that said for future vehicle questions to ask that text message string. More