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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
886 Reviews

886 Reviews of Oklahoma City Volkswagen - Service Center

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February 03, 2020

Excellent, very attentive, and timely Brian got me checked in and out for my Saturday morning appointment. Tammy scheduled my appointment and let me know that she would not be in and that More

by ddwright661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
January 29, 2020

Great, prompt service for oil change/tune up. Prices are reasonable, and service staff is fantastic. I had a great experience with sales as well. Very pleased, highly recommended!! More

by jennyaln
Recommend Dealer
Yes
Employees Worked With
Colton Thompson, Joey Threet, Ruben Rico, Brian Smith, Tammy Chadwick, Antonio Nieto
Jan 30, 2020 -

Oklahoma City Volkswagen responded

Jenny, thank you for the AWESOME 5-star. Furthermore, we hope you are enjoying your Audi Q5 and thank you for giving us the opportunity to meet your Audi's maintenance needs. At Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Our ENTIRE OKC VW team adheres to our philosophy - it is not just about selling and servicing automobiles, it is HOW we do it. Our award winning OKC VW service team values and understand the importance of great customer service; with our video multi-point inspection you will ALWAYS find transparency and trust @ OKC VW. Again, thank you for the great review and for trusting Oklahoma City Volkswagen for ALL your automotive needs. Welcome to the OKC VW family!

January 28, 2020

It was easy booking my appt. Very short check in time. Brian was quick thorough and knowledgeable. The overall experience was very satisfactory. Thank you. More

by scottzachary42
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jan 28, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome review. Brian understands and values the importance of superior customer service. On behalf of our entire OKC VW team thank you for trusting us with your automotive needs.

January 28, 2020

Ready with a smile We have used the Service department of this dealer for three vehicles over the last 15 years. They are always ready for us with a smile, and this serv More

by JULIEMYERS.OKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Jan 28, 2020 -

Oklahoma City Volkswagen responded

Julie, thank you very much for the awesome 5-star review and kind words. We also appreciate you being apart of the OKC VW family. Tammy and the entire Oklahoma City Volkswagen team understands and values the importance of superior customer service. Our philosophy is not just about selling and servicing automobiles, it is HOW we do it. Thank you for the compliment on our new customer business area. It is our goal to provide the best and most comfortable environment while our award winning team is taking care of your automotive needs. We will be smiling @ your next visit!

January 28, 2020

They exceeded my expectations. The time that was estimated was quicker. There were recommendations that were needed, but no pressure to do them that day. I felt that they were very honest and upfron More

by RFOLEY2
Recommend Dealer
Yes
Employees Worked With
Dave, Tammy Chadwick, Antonio Nieto
Jan 28, 2020 -

Oklahoma City Volkswagen responded

Thank you for the 5-star review. At OKC VW it is our purpose to provide superior service and experience. With our multi-point VIDEO inspection it allows you to see what our VW certified technicians see so you can make the right decision at the right time. Our philosophy is not just about selling and servicing VW's, it is HOW we do it. Trust, transparency, and SUPERIOR service; on behalf of our entire Oklahoma City Volkswagen team thank you for your continued support. Welcome to the OKC VW family!

January 28, 2020

Love my dealership. Always treat me right. Fast service, excellent information.... loved the video. Great place! Tammy is the nicest person and keeps me informed on the progress of work being done More

by rmcmilleon
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Jan 29, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome 5-star review. It is our purpose @ OKC VW to provide superior service and experience. Tammy and the ENTIRE team understands and values the importance of meeting every customer's expectations. We adhere to our philosophy of - it is not just about selling and servicing VW's, it is HOW we do it. Our video multi-point inspection is just one way we execute our purpose while providing 100% transparency in what we do. Again, thank you for the great review and kind words. On behalf of our award winning service team thank you for trusting Oklahoma City Volkswagen for your automotive needs.

January 27, 2020

Super service department!!! Always treated with kindness. I say this every time...because of Tammy Chadwick, I keep coming back to Volkswagen! The service department is the best, and I’ve been th More

by FKFRANKE
Recommend Dealer
Yes
Employees Worked With
Dave Beauclaire, Tammy Chadwick
Jan 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome review and kind words. At Oklahoma City Volkswagen it is our purpose to provide SUPERIOR service and experience. Tammy, Dave, and our entire award winning OKC VW service team understands and values the importance of superior service. Thank you again for the 5-star review and for being apart of the OKC VW family!

January 27, 2020

I’ve bought 3 Beetles from this dealer starting in 2005 & have gone to them for all my servicing. They have always been friendly, helpful & timely. More

by OKSALSAFEVER
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Jan 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the 5-star review. At OKC VW it is our purpose to provide superior service and experience. Tammy and our award winning OKC VW service team understands and values the importance of GREAT customer service. Thank you for your continued support and for being apart of the Oklahoma City Volkswagen family.

January 27, 2020

Very professional, walk you through the whole process of what is done to your car as well as inspect it for future problems. I really like taking my Passat in here. I will continue to go here I believe. More

by higginspreston
Recommend Dealer
Yes
Employees Worked With
Brian Smith, James Maltos
Jan 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the 5-star review. At Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Our video multi-point inspection is just one tool we use in order to ensure transparency and trust from our valued customers. Our team adheres to our philosophy of it's not just about selling and servicing VW's, it is HOW we do it. On behalf of our ENTIRE OKC VW family, thank you for trusting us with your Passats needs. Welcome to the FAMILY!

January 27, 2020

fast and friendly Brian was very helpful and knowledgeable. The repairs were completed quickly and with precision. Would recommend to any VW owner. I feel confident More

by RUNTHEGRIFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Antonio Nieto
Jan 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the great review. Antonio and Brian understand and value the importance of great customer service. The entire OKC VW Service team adheres to our philosophy that it is not just about service VW's, it is HOW we do it. Thank you for your continued support and allowing Oklahoma City Volkswagen to service your automotive needs. You can follow us on Facebook and Instagram for monthly service, parts, and sales specials; oh, and cool pics and fun times @ OKC VW :)