Oklahoma City Volkswagen - Service Center

I visited this dealership on numerous occasions throughout our Passat 3 yr lease. I found the service department to be one of the worst I've ever dealt with. I had several bad experiences at this throughout our Passat 3 yr lease. I found the service department to be one of the worst I've ever dealt with. I had several bad experiences at this dealer that lead me to choose another vehicle make since these guys were the only dealer in town (at the time). The thought of dealing with them over another 3 year lease was too much to bear. These guys left my drain plug loose after an oil change, where several quarts of oil dumped on my garage floor overnight, they called me once to tell me my service was complete, so I drove 40min to get the car to find they hadn't started it. They once attempted to repair my electronic parking brake unsuccessfully. When I got home I found parts of my parking sensor button on the floor board (the "factory trained tech" thought that was the parking brake button, which is why they couldn't fix it). As a whole, I found this dealer service department to be incompetent, and even after all of the trouble, extremely rude, and unapologetic. Though I've never visited the dealer in Norman, they can't be any worse that these guys. More