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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
851 Reviews

851 Reviews of Oklahoma City Volkswagen - Service Center

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January 28, 2020

It was easy booking my appt. Very short check in time. Brian was quick thorough and knowledgeable. The overall experience was very satisfactory. Thank you. More

by scottzachary42
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome review. Brian understands and values the importance of superior customer service. On behalf of our entire OKC VW team thank you for trusting us with your automotive needs.

January 27, 2020

fast and friendly Brian was very helpful and knowledgeable. The repairs were completed quickly and with precision. Would recommend to any VW owner. I feel confident More

by RUNTHEGRIFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Nieto
Jan 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the great review. Antonio and Brian understand and value the importance of great customer service. The entire OKC VW Service team adheres to our philosophy that it is not just about service VW's, it is HOW we do it. Thank you for your continued support and allowing Oklahoma City Volkswagen to service your automotive needs. You can follow us on Facebook and Instagram for monthly service, parts, and sales specials; oh, and cool pics and fun times @ OKC VW :)

January 27, 2020

Super service department!!! Always treated with kindness. I say this every time...because of Tammy Chadwick, I keep coming back to Volkswagen! The service department is the best, and I’ve been th More

by FKFRANKE
Recommend Dealer
Yes
Employees Worked With
Dave Beauclaire, Tammy Chadwick
Jan 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome review and kind words. At Oklahoma City Volkswagen it is our purpose to provide SUPERIOR service and experience. Tammy, Dave, and our entire award winning OKC VW service team understands and values the importance of superior service. Thank you again for the 5-star review and for being apart of the OKC VW family!

January 27, 2020

I’ve bought 3 Beetles from this dealer starting in 2005 & have gone to them for all my servicing. They have always been friendly, helpful & timely. More

by OKSALSAFEVER
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Jan 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the 5-star review. At OKC VW it is our purpose to provide superior service and experience. Tammy and our award winning OKC VW service team understands and values the importance of GREAT customer service. Thank you for your continued support and for being apart of the Oklahoma City Volkswagen family.

January 27, 2020

Very professional, walk you through the whole process of what is done to your car as well as inspect it for future problems. I really like taking my Passat in here. I will continue to go here I believe. More

by higginspreston
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Maltos
Jan 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the 5-star review. At Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Our video multi-point inspection is just one tool we use in order to ensure transparency and trust from our valued customers. Our team adheres to our philosophy of it's not just about selling and servicing VW's, it is HOW we do it. On behalf of our ENTIRE OKC VW family, thank you for trusting us with your Passats needs. Welcome to the FAMILY!

January 26, 2020

My experience with your dealership was very positive. The service personnel were very knowledgeable and personable and kept me informed on the progress the technician was making on my vehicle. The print out More

by DWBLUEHORSE23
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Chadwick, Antonio Nieto
January 23, 2020

Awesome. Excellent. Timely. Very good. Thus far I have had nothing but excellent and timely service from this dealership. Brian Smith is an outstanding technician and knows me and my car by More

by stevenbrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Nieto
Jan 23, 2020 -

Oklahoma City Volkswagen responded

Stevenbrant, thank you for the 5-star review. Brian and Antonio understand the importance of great customer service and experience. We appreciate your continued support and it is our promise to continue to meet your expectations and needs. Again, thank you for trusting OKC VW for your automotive needs.

January 22, 2020

Excellent customer service! Brian Smith was very helpful as usual! I've been a loyal customer since 2003 and have been very pleased with the service on my 6 vehicles! More

by ANDY.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Nieto
Jan 23, 2020 -

Oklahoma City Volkswagen responded

Andy, thank you for the kind words and 5-star review. @ Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Since the change in ownership in 2017 it is our goal to continue to meet the expectations of past and current customers. Our entire team @ Oklahoma City Volkswagen adhere to our philosophy of it is not just about selling and servicing automobiles, it is HOW we do it. Brian, Antonio, and the award winning team in our service department understands and values the importance of GREAT customer service. Thank you for the continued support and being apart of the OKC VW Family!

January 21, 2020

Not just one of the more surprisingly enjoyable relationships among auto dealers (in my 77 years on this earth), but of ANY retail business! I feel affirmed, not simply as a customer, but as a hu More

by DOCWADE43
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Chadwick, Antonio Nieto
Jan 21, 2020 -

Oklahoma City Volkswagen responded

Thank you very much for the kind words and 5-star review. At Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Tammy, Brian, and Antonio understand and value the importance of our purpose and adhere to our philosophy-that it is not just about selling & servicing automobiles, it is HOW we do it. On behalf of our ENTIRE OKC VW team, thank you for trusting us with your automotive needs. Oklahoma born, locally owned, and FAMILY operated. We are proud to have you being apart of our OKC VW family.

January 20, 2020

Oil change & tire rotation Always polite, fast, and ready when promised. Oklahome City Volkswagen is awesome. I would recommend their products and service to all my friends. More

by SHARKEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Nieto