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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
851 Reviews

851 Reviews of Oklahoma City Volkswagen - Service Center

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February 08, 2020

Me gusta mucho este dealer, las personas son muy amables y amigables siempre con una buena actitud, muy atentos y se aseguran que todo quede bien antes de entregarte tú carro More

by Maribelflores_mf
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick, Antonio Nieto
Feb 10, 2020 -

Oklahoma City Volkswagen responded

Muchas gracias Maribel por su crítica GENIAL de 5 ESTRELLAS! En Oklahoma City Volkswagen, nuestro propósito consiste de dar servicio superior y experiencia única. Toni, Tammy, Brian y TODO NUESTRO EQUIPO GALANDRO de servicio entiende y valora la importancia de disponer un servicio superior y una experiencia de alta calidad. Esa es nuestra filosofía- No es tan solo darle servicio a automóviles o venderlos, es como lo hacemos. De parte de todo el EQUIPO DE OKC VW, muchas gracias por confiar en nosotros con las necesidades de su vehículo!

February 05, 2020

Brian is the best. I trust him, and that is a quality I’ve found lacking in most automotive service businesses. I don’t stress when something happens because I know they’ll take care of me here. More

by VINCEBRANHAM
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

Each concern I had regarding myVehicle was addressed. I Each concern I had regarding my Vehicle was addressed. I was given a curtesy car to drive in order for my schedule to remain in interrupted. My cat More

by TERRANCE8270
Recommend Dealer
Yes
Employees Worked With
Brian Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nice to see the owner out in the floor and back in service and visiting rather than barking orders as one would typically see in other establishments, Tammy Chadwick, Antonio Nieto
Feb 04, 2020 -

Oklahoma City Volkswagen responded

Thank you Tarrence for the 5-star review. At Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Tammy, Brian, Tony, and the ENTIRE OKC VW team understands and values the importance of a top-notch experience and superior service. Video multi-point inspections, Shuttle service, car wash, and loaner vehicles are just a few reasons to visit Oklahoma City Volkswagen for your VW's maintenance needs. Colton our owner, wants everyone that visits our dealership to feel at home and apart of the OKC VW family. Thank you again for the great review, kind words, and for trusting our award winning OKC VW service team for your automotive needs.

February 03, 2020

Excellent, very attentive, and timely Brian got me checked in and out for my Saturday morning appointment. Tammy scheduled my appointment and let me know that she would not be in and that More

by ddwright661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Chadwick
February 03, 2020

Service for a recall on my VW Passat Everyone was friendly and got me in and out in a timely manner. I especially appreciated the video that was provided for me. Very thorough! More

by blakebandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Feb 03, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome 5-star review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and experience. Tammy and our entire award winning Oklahoma City VW service team understands and values the importance of superior service. Our multi-point video inspection completes your service with transparency and trust while also adhering to our philosophy of - it is not just about selling and servicing automobiles, it is HOW we do it. Thank you again for the review and kind words. Welcome to the OKC VW family!

February 03, 2020

When I arrived, I was assisted immediately. The service was fast and thorough. My service rep was very helpful and friendly. The waiting room was comfortable More

by lconger07
Recommend Dealer
Yes
Employees Worked With
Antonio Nieto
Feb 03, 2020 -

Oklahoma City Volkswagen responded

Thank you for the great 5-star review. Our purpose @ OKC VW is to provide superior service and experience. Tony and team adheres to our philosophy of - it is NOT just about selling and servicing automobiles, it is HOW we do it. Thank you for trusting Oklahoma City Volkswagen with your automotive needs.

January 29, 2020

Great, prompt service for oil change/tune up. Prices are reasonable, and service staff is fantastic. I had a great experience with sales as well. Very pleased, highly recommended!! More

by jennyaln
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Thompson, Joey Threet, Ruben Rico, Tammy Chadwick, Antonio Nieto
Jan 30, 2020 -

Oklahoma City Volkswagen responded

Jenny, thank you for the AWESOME 5-star. Furthermore, we hope you are enjoying your Audi Q5 and thank you for giving us the opportunity to meet your Audi's maintenance needs. At Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Our ENTIRE OKC VW team adheres to our philosophy - it is not just about selling and servicing automobiles, it is HOW we do it. Our award winning OKC VW service team values and understand the importance of great customer service; with our video multi-point inspection you will ALWAYS find transparency and trust @ OKC VW. Again, thank you for the great review and for trusting Oklahoma City Volkswagen for ALL your automotive needs. Welcome to the OKC VW family!

January 28, 2020

Ready with a smile We have used the Service department of this dealer for three vehicles over the last 15 years. They are always ready for us with a smile, and this serv More

by JULIEMYERS.OKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Jan 28, 2020 -

Oklahoma City Volkswagen responded

Julie, thank you very much for the awesome 5-star review and kind words. We also appreciate you being apart of the OKC VW family. Tammy and the entire Oklahoma City Volkswagen team understands and values the importance of superior customer service. Our philosophy is not just about selling and servicing automobiles, it is HOW we do it. Thank you for the compliment on our new customer business area. It is our goal to provide the best and most comfortable environment while our award winning team is taking care of your automotive needs. We will be smiling @ your next visit!

January 28, 2020

They exceeded my expectations. The time that was estimated was quicker. There were recommendations that were needed, but no pressure to do them that day. I felt that they were very honest and upfron More

by RFOLEY2
Recommend Dealer
Yes
Employees Worked With
Dave, Tammy Chadwick, Antonio Nieto
Jan 28, 2020 -

Oklahoma City Volkswagen responded

Thank you for the 5-star review. At OKC VW it is our purpose to provide superior service and experience. With our multi-point VIDEO inspection it allows you to see what our VW certified technicians see so you can make the right decision at the right time. Our philosophy is not just about selling and servicing VW's, it is HOW we do it. Trust, transparency, and SUPERIOR service; on behalf of our entire Oklahoma City Volkswagen team thank you for your continued support. Welcome to the OKC VW family!

January 28, 2020

Love my dealership. Always treat me right. Fast service, excellent information.... loved the video. Great place! Tammy is the nicest person and keeps me informed on the progress of work being done More

by rmcmilleon
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Jan 29, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome 5-star review. It is our purpose @ OKC VW to provide superior service and experience. Tammy and the ENTIRE team understands and values the importance of meeting every customer's expectations. We adhere to our philosophy of - it is not just about selling and servicing VW's, it is HOW we do it. Our video multi-point inspection is just one way we execute our purpose while providing 100% transparency in what we do. Again, thank you for the great review and kind words. On behalf of our award winning service team thank you for trusting Oklahoma City Volkswagen for your automotive needs.

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