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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
884 Reviews

884 Reviews of Oklahoma City Volkswagen - Service Center

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May 01, 2020

I have always had a great experience with OKC VW I have worked with Tammy Chadwick as service advisor for over 10 years. She is knowledgeable and always tries to make the right call on service and w More

by TOM@BUXTONCPA.COM
Recommend Dealer
Yes
Employees Worked With
Dave Beauclaire, Tammy Chadwick
May 06, 2020 -

Oklahoma City Volkswagen responded

Thank you Tom for taking the time and giving Tammy, Dave, and our dealership a 5-star review and kind words. On behalf of our ENTIRE Oklahoma City Volkswagen team, thank you for trusting us with you automotive needs.

April 28, 2020

I know I will always get excellent service. Tammy and the service crew are great. I trust them with my car and know that my car is fixed right. More

by n_hisdreams
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
April 27, 2020

Brian Smith was very excellent in the way he handled my business. The customer service was really great. To cut to the chess, he kept his word as promised. More

by julius_cm
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Apr 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome 5-star review. Brian and our entire OKC VW team understands and values the importance of providing a superior service and top-notch experience. Thank you for trusting Oklahoma City Volkswagen for your automotive needs.

April 22, 2020

Excellent service Department. I appreciate the video inspection provided and explanation. Most importantly, OKC Volkswagen made it possible for my car to be serviced without putting my health at risk. More

by betty.hondronastas
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Apr 27, 2020 -

Oklahoma City Volkswagen responded

Betty, thank you for the awesome 5-star review. Our award winning service team understands and values the importance of providing superior service and top-notch experience. It is our philosophy- it is not just about selling and servicing automobiles, it is HOW we do it. Thank you for trusting OKC VW with your automotive needs!

April 20, 2020

Very disappointed in their service department I would not go here except for warranty service. They are not very through when inspecting your car and miss items that should be obvious. More

by KYLE.MOORE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Fails
Apr 27, 2020 -

Oklahoma City Volkswagen responded

Kyle, thank you for taking the time to give us a review. Our goal is always 100% customer satisfaction. Based on your 1-star review we did not meet your expectations therefore our expectations was not met either. We would like to know more about your experience in detail. Please email us at wecare@okcvw.com and a representative will be in contact with you. Our team understands and values the importance of providing a superior service and top notch experience. We hope together we can rectify your last visit.

April 20, 2020

Great customer service. Brian was able to explain what the problem was and get me in for service right away. I highly recommend them. Very goo. More

by JIMLVT1
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Apr 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome review! Brian and our entire OKC VW team understands and values the importance of providing superior service and top-notch experience. On behalf of OKC VW team thank you for trusting us with your automotive needs!

April 20, 2020

Everyone in service is great to work with. They are knowledgeable and helpful. I trust the service I receive here and know I am always going to get an honest qoute. More

by n_hisdreams
Recommend Dealer
Yes
Employees Worked With
Carly I., Tammy Chadwick
Apr 27, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome 5-star review. It is our purpose to provide a superior service and top-notch experience. Thank you for trusting OKC VW with your automotive needs.

April 14, 2020

Everyone is really nice! They go above and beyond when it comes to customer service this is my favorite Volkswagen service center. -Alix Villegas A More

by Alix Sandra Mares
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick, Antonio Nieto
Apr 14, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome 5-star review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and a TOP-NOTCH experience. Antonio, Brian, Tammy, and our ENTIRE award winning service team adheres to our philosophy - it is NOT just about selling and servicing automobiles, it is HOW we do it. Thank you for trusting OKC VW with your automotive needs.

April 10, 2020

Very thankful for the people at OKC Volkswagen! This is my first time buying a car, and they took great care of me. Joey was awesome! More

by laurenjolawrence
Recommend Dealer
Yes
Employees Worked With
Joey Threet
Apr 14, 2020 -

Oklahoma City Volkswagen responded

Lauren, thank you for the great review and kind words. Joey and our ENTIRE Oklahoma City Volkswagen team understands and values the importance of providing SUPERIOR service and a TOP-NOTCH experience. As a first time auto purchase our team takes great pride in ensuring your expectations, needs, and wants are met with no exceptions. And remember, with you purchase of your brand new VW Jetta our complimentary Route 66 Maintenance program will help you with the next 3 years of your vehicle maintenance needs. Our award winning service team will be standing by to blow your socks off with an amazing service experience. On behalf of our ENTIRE Oklahoma City Volkswagen team, thank you for trusting us with your automotive needs. Oklahoma born, locally owned, and FAMILY operated; Welcome to the OKC VW FAMILY!

April 10, 2020

Kind staff, always interested in ensuring their guests (customers or not) are taken care of and provided any information necessary. Long time service customer, and a happy one at that. More

by kweisel
Recommend Dealer
Yes
Employees Worked With
Lewis Jones., Kye Hicks, Brian Smith, Tammy Chadwick
Apr 14, 2020 -

Oklahoma City Volkswagen responded

Thank you for the great review and kind words. It is ALWAYS our purpose to provide a superior service and top-notch experience. Our customers are our guest and quest that are not customers are ALWAYS welcome! Thank you for your continued patronage and support!

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