Oklahoma City Volkswagen - Service Center
Oklahoma City, OK
884 Reviews of Oklahoma City Volkswagen - Service Center
I purchased my Volkswagen rabbit back in 2005. Have always taken it for service and repairs at dealership. Never have had any problems in those 15 years . Car still runs great. When the time comes i wi always taken it for service and repairs at dealership. Never have had any problems in those 15 years . Car still runs great. When the time comes i will definitely stick with this dealership to purchase another car. Thank you for the great service you provide. More
Quick and easy Just had a minor repair to be made so opted to wait. It went really fast and I was in and out in 30 minutes Just had a minor repair to be made so opted to wait. It went really fast and I was in and out in 30 minutes More
Very helpful. Had my car ready to go right on time. Brian kept me informed when my car was finished. He also gave me the info on how many oil changes I still had available. kept me informed when my car was finished. He also gave me the info on how many oil changes I still had available. More
Overall Good The only issue I had is that I put in for an appointment on a Saturday a little afternoon but when I got there I was told that they were short handed The only issue I had is that I put in for an appointment on a Saturday a little afternoon but when I got there I was told that they were short handed and wouldn't be able to get to it right away, necessitating me leaving it at the shop. I was able to get a ride on the shuttle both ways, but on getting my car it took a while for them to come, making me take time off work to get it. When I got in my car, I noticed a smell of BO and cigarette smoke, like someone had a smoke and then got into the car because the smell quickly left. More
Amazing customer service and service all around! My appointment was initially rescheduled due to over booking, but when Tammy called she was very polite and patient. We rescheduled for the next day and appointment was initially rescheduled due to over booking, but when Tammy called she was very polite and patient. We rescheduled for the next day and when I arrived I was greeted and my car was taken for services. Tang informed me that it would take about 2 hours to complete once it is taken back. Sure enough about 2 hours later my vehicle was ready! I will be returning again for services and even an upgrade in the future! More
Service department got me in on my preferred date and time. They were helpful and friendly and my service advisor Brian, kept me updated on the status of my vehicle. time. They were helpful and friendly and my service advisor Brian, kept me updated on the status of my vehicle. More
My appointment was when I wanted it! When I arrived my service Lady (Tammy) took control and took our 2017 Dune series Bradley in for service! I was kept informed of status! Always a great experience! service Lady (Tammy) took control and took our 2017 Dune series Bradley in for service! I was kept informed of status! Always a great experience! More
rescheduled appointment BEFORE I arrived on site I GREATLY appreciate the early morning call to reschedule my appointment BEFORE I drove all the way to the dealership. Saved me the expense. THANK Y I GREATLY appreciate the early morning call to reschedule my appointment BEFORE I drove all the way to the dealership. Saved me the expense. THANK YOU! More
The service department goes out of their way to ensure your issues are fixed right the first time. They’re also upfront about all cost involved when getting work done. My service advisor Brian is friendly your issues are fixed right the first time. They’re also upfront about all cost involved when getting work done. My service advisor Brian is friendly and attentive to any issues I have and addresses them on the spot. Antonio the technician who worked on my car fixed the issues that I brought it in for and did very good job. Overall I have no problems with the maintenance work or customer service they provide and would recommend them to anyone. More
In for basic oil change everone was super friendly. They were on time, clean, and cheaper than most other places for an all synthetic oil change for my Audi. I will absolutely be going back for my services. were on time, clean, and cheaper than most other places for an all synthetic oil change for my Audi. I will absolutely be going back for my services. More