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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
884 Reviews

884 Reviews of Oklahoma City Volkswagen - Service Center

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October 05, 2020

On time service. In and out around an hour. Car was washed and pleasant service advisors. Service was complimentary with purchasing car at the dealership. Was in car business for many years and never More

by miklnparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
October 05, 2020

Tammy is an awesome Service consultant, always courteous and very informative on the service being done to my vehicle. The dealership is clean and the staff is nice as well. More

by lopsigti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
October 05, 2020

Took my VW in for warranty work on the emissions.Broke a Took my VW in for warranty work on the emissions. Broke a glow plug in number 3 cylinder. Took 22 days to get a new head. Did now fix everything. More

by slyhighamt82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick, Antonio Nieto
October 05, 2020

I drive in from south of Noble, OK for my regular service scheduled by Brian on my 2017 GTI. The service always is quick and friendly. More

by K123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
October 05, 2020

It was a factory recall and only the 2nd time I have It was a factory recall and only the 2nd time I have used this service I have not been disappointed either time. I will be back! More

by missvickie918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
September 29, 2020

Great dealership! I have bought two cars from them and have been very happy with the service I hope everyone there!Brian is a great guy and really tries to take care of me when I am there. More

by BERNARD.REESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
September 29, 2020

Everyone at the dealership takes time to be courteous and helpful and does an excellent job of keeping my Jetta road safe a special thanks to Tammy and Dave More

by OZARKLULABELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick, Antonio Nieto
September 29, 2020

i was driving down the road and started to hear a noise coming from my tire. i pulled over briefly and called and spoke to a gentleman by the name of Brian smith. i told Brian that i thought i had a nail i More

by williamslawnllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick, Antonio Nieto
September 28, 2020

My issue is still unresolved after assurances that the work performed should correct the issue. Communication was an issue while the vehicle is being serviced. More

by msdbelieves
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Smith
Oct 16, 2020 -

Oklahoma City Volkswagen responded

Thank you for adding your review. At this time, with the limited information provided in the review we need more information. Please email us at wecare@okcvw.com so we can further investigate. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top-notch experience. Thank you and hope to hear from you soon.

September 28, 2020

Tammy in service got me in and out, providing outstanding customer service as always! Online scheduling is very convenient. I trust the work there and will keep coming back! More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
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