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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
884 Reviews

884 Reviews of Oklahoma City Volkswagen - Service Center

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March 06, 2021

The people at the service department, especially Tammy always keep things real, and make sure my car is repaired the first time! Also, the tips she gives me about maintaining my car. More

by jd1963melendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Mar 07, 2021 -

Oklahoma City Volkswagen responded

We are very happy to hear that Tammy and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

February 23, 2021

We are always pleased with the service at this dealership. The service department, especially Tammy, is outstanding. They always accommodate our scheduling needs. We highly recommend OKC VW. More

by RJONES4852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Feb 23, 2021 -

Oklahoma City Volkswagen responded

It's great to hear that Tammy and the team were able to help you out and provide a pleasant experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oklahoma City Volkswagen! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

February 23, 2021

Dropped my car off Saturday afternoon and was called around 830am Monday with the diagnosis. Car was ready by Monday afternoon for me to pick up More

by fmyeriii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Feb 23, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

February 15, 2021

Quick diagnostic and quick fix.They were able to find the problem really quick. Then they needed the parts as soon as the parts were there the job was done. More

by michael.saina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Feb 16, 2021 -

Oklahoma City Volkswagen responded

Michael, we appreciate your business and our team looks forward to serving you again soon! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

February 10, 2021

They got my car rightin for needed service. Tammy Chadwick has also been helpful. I like how she is straight forward about the recommended service with no pressure She soso helped me with any possi More

by NEDMOYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Noonan, Brian Smith, Tammy Chadwick
Feb 10, 2021 -

Oklahoma City Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience with Tammy here at Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

February 08, 2021

Brian S. was excellent to work with. My appointment was quick and the work done was great. Thank you for such good repeating service and I will be back again. -Chris More

by TRIBOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Feb 08, 2021 -

Oklahoma City Volkswagen responded

Chris, Thank you for your business and this review. We're happy to hear Brian and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

February 03, 2021

I have had a fantastic experience with OKC Volkswagen! I appreciate the service department as they always go above and beyond and ensure that my car is taken care of! 10/10. More

by blturner0
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Feb 03, 2021 -

Oklahoma City Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tammy, Brian and our team them, and don't hesitate to let us know if we can be of further assistance. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

February 02, 2021

Brian always gives me good service. I appreciate how he explains things to me, keeps me informed as to what the service tech is doing to my car. I will continue to bring our Passat for service!! More

by JLKILMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Feb 02, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Oklahoma City Volkswagen. Please don't hesitate to reach out if you need anything else. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

January 25, 2021

When a company does what they said they were going to do, that is my true sign of customer service. This is exactly what happened. More

by EVAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Jan 25, 2021 -

Oklahoma City Volkswagen responded

It has been a pleasure serving you, Evan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oklahoma City Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

January 20, 2021

We have been very loyal customers for years and have bought several vehicles from this location. However here lately the quality care for customers service has dropped. More

by magic070401
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tammy Chadwick
Feb 03, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time and giving OKC VW a review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top notch experience. It appears we have bot met your expectations nor ours. On 11/23/21 we privately messaged you to gather more information in order to better understand your experience. Unfortunately, with the information provided we are very limited. Please email us at wecare@okcvw.com and a customer representative will be in contact with you. We appreciate your feedback and hope to get a response soon.

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