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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
884 Reviews
Call Service Center (405) 787-0433

884 Reviews of Oklahoma City Volkswagen - Service Center

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March 29, 2021

OKC Volkswagen ALWAYS takes care of me. Utilizing the virtual car report helps me feel included in the diagnosis, what services are needed, and WHY they are needed. More

by walter.e.glaspie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky , Brian Smith, Tammy Chadwick
Report | Print
Mar 29, 2021 -

Oklahoma City Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

March 23, 2021

poor customer service at the service section . Their dealership in general needs an update in their appearance. The sellers needs to be more proactive. I spend like 10 minutes at looking at their show r More

by tol313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Mar 23, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time and giving our dealership a review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top-notch experience. Our award winning service, parts and sales teams understands and values the importance of executing our purpose. Based on your review we did not meet your expectations. The past four years our family owned business has worked tirelessly in updating our facilities and currently with projects in the works. We ARE VERY proud of our dealership, our appearances, and the work we do within our community. If your review is based on the appearance of our facility we invite you to come back and set down with the owner and his team to give us some insight on what we could do better. Our #1 OKC VW sales team in customer experience and sales takes great pride in our process and our customer service. Please email us at wecare@okcvw.com with you contact information and our owner Colton will reach out to you directly. Thank you again for taking the time and giving us a review and for trusting the #1 Volkswagen dealer in customer satisfaction in sales and service.

March 22, 2021

Great service, fast and friendly this is the only place I’ll take my car. Cant beat the price, far better than taking my car to audi More

by fr.chavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Mar 22, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

March 18, 2021

the detailing done on my honda pilot was wonderful and thorough. Plan to take my odyssey can in for the same treatment. Thanks for the great service. More

by chrisandjenny60
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Mar 19, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time to leave us feedback about your Pilot detailing. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to seeing you with your Odyssey. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

March 15, 2021

Perfect, two vehicle service. We chose different days on the same week and the service was impeccable at each visit! High quality service, everyday, all the time! More

by aaron.morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Mar 15, 2021 -

Oklahoma City Volkswagen responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

March 15, 2021

The best dealership and service department I’ve ever dealt with. My Serviceman Brian is very great at his job. Makes it a smooth transaction every time More

by jerryandheatherk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Mar 15, 2021 -

Oklahoma City Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience with Brian here at Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

March 10, 2021

always helpful and always there if I need them. I called Tammy at 245 on a Saturday with a failing battery and she found a way to get me taken care of More

by MMURP09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Mar 10, 2021 -

Oklahoma City Volkswagen responded

Thank you for the kind words for Tammy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

March 09, 2021

Great customer service. Tammy was very efficient and very nice. She answered all my questions and took good care of my car. Always courteous, professional and fast service More

by ICHVYRKOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Report | Print
Mar 10, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tammy to be a positive one at Oklahoma City Volkswagen. Please don't hesitate to reach out if you need anything else. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

March 08, 2021

Great service and very helpful attitude. Car feels like it drives better and I have a smoother ride. Will bring my car back her from now on. More

by HAJAHA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Mar 08, 2021 -

Oklahoma City Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tammy and Brian met your expectations. Thank you again for choosing Oklahoma City Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

March 08, 2021

This dealership bought out Cable VW and the new OKC VW Dealership is far superior to the old Cable VW service. We'll be back to buy another VW from OKC VW, if we ever wear out the 2019 Passat. More

by Taurus Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Mar 08, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for choosing our dealership! Congrats on your new 2019 Passat, and let us know if Tammy or Brian can be of any more assistance! Thank you for choosing Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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