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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,407 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,407 reviews

August 05, 2022

Service was great! The staff was terrific! Very fast and thorough! The customer service was superb! More

by Tarrance.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Matt Silvernail
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Aug 05, 2022 -

Oklahoma City Volkswagen responded

Hi Tarrance! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Aug 05, 2022 -

Tarrance.williams responded

You guys are great! Truly will recommend you guys

Aug 05, 2022 -

Oklahoma City Volkswagen responded

We are grateful to earn your recommendation! Thank you very much!

August 02, 2022

Big shout-out to Oklahoma City Volkswagen for helping me to walk away with my 2022 VW Tiguan. Everyone was very helpful during this process and I especially want to give a huge shout-out to Dillon for all o More

by LaSonia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dilon Moore
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Aug 03, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Dillon and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 29, 2022

Chase was amazing and help put all my concerns and questions to rest … and made me a great deal More

by Votney37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Rose
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Jul 29, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Salesman Chase and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 29, 2022

I am a repeat customer. I bought a 2019 Tiguan in May of 2019. I just traded it for a 2022 Atlas. This is the only dealership I have ever been a repeat customer. Chris the s More

by angelarenee88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in sales
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Jul 29, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor, Chris, and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 28, 2022

My car is brand new and uses oil. Dealership says that is normal not willing to do anything. Shame on the dealer and Volkswagon for selling à car that uses oil, does not inform people More

by geechimo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having you in our Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to our Service Department. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! Our OKCVW team thoroughly read your feedback! We send our deepest apologies for the lack of information provided to you! Our Oklahoma City Volkswagen Master Certified Techs provided you with information on this subject! Your New Volkswagen is currently in the break-in period, which is typical until the 8,000-mile mark. It is typical for your Volkswagen to use minimal oil like half a quart during this period! We hope all the information provided provides you with worry-free ownership! If you have any other concerns on this subject, please do not hesitate to contact our Oklahoma City Volkswagen service department for another appointment and more information! Your customer satisfaction is OKC VW's #1 priority! We thank you for your continued business! Please remember your New Volkswagen came with our exclusive RT66 advantage! We look forward to seeing you at your maintenance intervals! Thank You! Servicing You, and Nothing Else! Your Team at Oklahoma City Volkswagen.

July 28, 2022

Awesome dealership, so friendly and fun. Would definitely trade with them again!! I highly recommend them. More

by rbharrington2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Rico
Report | Print
Jul 28, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the purchase process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Sales team and your sales associate will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your Oklahoma City Volkswagen team member or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! See you soon! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

July 24, 2022

We had a great experience! Ruben made our purchase smooth and easy. One of the best car buying experiences we have had. More

by rachelle.potter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Rico
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Jul 26, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor, Ruben, and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 21, 2022

Brian Smith was great and took care of everything that i needed in a timely manner. More

by Buldoger50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jul 21, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 20, 2022

The worst experience I’ve ever had with a dealership. I will never buy a vehicle from this location again. I will also be happy to blast my experience all over social media to protect other people! I’ve More

by Heimryan93
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Rico
Report | Print
Jul 26, 2022 -

Oklahoma City Volkswagen responded

Thank you for reaching out. We're sorry to hear that your experience has been less than satisfactory and will make sure the situation gets looked into & addressed with our team. As it may be too late to reconcile, this OKC VW team will not waiver from its purpose and will always be here to serve you! wecare@okcvw.com Servicing You and Nothing Else! Your Team at Oklahoma City Volkswagen

July 20, 2022

Looks that they don't inspect their cars before they sell them. They just want to sell the car. I won't trust them again. Never. More

by marli2572
Recommend Dealer
No
Employees Worked With
Brian Smith, Levi Bent
Report | Print
Jul 29, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having you in our service department. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! Our OKCVW team thoroughly read your feedback! Our OKC VW team apologies for not meeting your expectations promptly. We at Oklahoma City Volkswagen work rigorously to provide quality used cars! Every pre-owned undergoes 100+ inspection processes and reconditioning! We apologize we did not meet your expectations! Unfortunately, consumers are responsible for keeping their pre-owned automobile's maintained. Our OKC VW dealership offers extended warranties for purchase and provides our customers with the option of financing their more expensive repairs. If you would like more information about these options, please do not hesitate to contact us for more information and any questions you may have. We look forward to working with you! Our OKC VW team appreciates your business! Thank you! Servicing You, and Nothing Else! Your Team at Oklahoma City Volkswagen

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