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Oklahoma City Volkswagen
Oklahoma City, OK
1,411 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,411 reviews
September 14, 2022
The service was for a warranty work. It took quite a few days due to them being short handed or being really busy. They didn't have a loaner car for me for the days that my car was wit It took quite a few days due to them being short handed or being really busy. They didn't have a loaner car for me for the days that my car was with them. Other than that everything went smoothly. More
by chocobo777
Verified CustomerEmployees Worked With
Brian Smith
September 12, 2022
They made my experience so smooth and really listened to what I wanted. I was able to get exactly what I wanted and I’m so happy to be apart of the VW fam. Lauren Betz is who I worked with and she is THE BE what I wanted. I was able to get exactly what I wanted and I’m so happy to be apart of the VW fam. Lauren Betz is who I worked with and she is THE BEST. Couldn’t recommend this place enough. More
by lauryn.bennett1716
Employees Worked With
Lauren Betz
September 03, 2022
They’re very nice and always helpful and although I be worried I never have to worry at this place. worried I never have to worry at this place. More
by Shanetta
September 02, 2022
Worst service I have ever received at OKC VW Matt left the store and I never heard from him again. I texted him, no reply, I called and was put on hold, no one ever got back to me. Took 2 1//2 hours for a the store and I never heard from him again. I texted him, no reply, I called and was put on hold, no one ever got back to me. Took 2 1//2 hours for an oil change...and I had an appointment. No one willing to help me or correct the problem. No apologies or explanations for SLOW service or why no contact with Advisor. More
by stytgat
Employees Worked With
Brian Smith
September 01, 2022
The dealership couldn’t give us a t shirt or a bag after buying a $47,000 car. I really liked our salesman and the finance guy. buying a $47,000 car. I really liked our salesman and the finance guy. More
by jack.baker1
August 31, 2022
I have only worked with service department and they have always been very nice and helpful only complaint is there needs to be more help in service they run like crazy and trying to call in to talk to someo always been very nice and helpful only complaint is there needs to be more help in service they run like crazy and trying to call in to talk to someone is impossible. The sales team could be a little more aware what's going on.I was looking around at some cars and there were about 4 or 5 standing at the front desk and I had to go up and ask for some information on cars. More
by ldsntex
Employees Worked With
Brian Smith
August 27, 2022
With my appointment I was in /out not Quite 2 hours. Other work had to be done upon doing routing check and decided to do while I was there. Very pleased with service Other work had to be done upon doing routing check and decided to do while I was there. Very pleased with service More
by d.barnett1
Employees Worked With
