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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,411 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,411 reviews

November 18, 2022

Best car purchase process I have experienced in 35 years. Outstanding service and customer care! More

by Mark J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Lauren Betz
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Nov 21, 2022 -

Oklahoma City Volkswagen responded

Mark, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor and our OKC VW team appreciate your kind feedback! Thank you for taking the time to tell us about your visit! We're so glad we could make the visit so memorable! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 16, 2022

This is the second car I have bought from OKC VW and the second time was just as easy as the first. Lauren was an awesome rep and went above and beyond during the process. Definitely one of the easiest and More

by cblove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
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Nov 16, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you continue to choose your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 16, 2022

The ease of the setting up a test drive as well as the final paperwork signing went very smoothly. They worked with me to get the best interest rate and getting my payment where I needed it to be. More

by Nerdymomof3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad your test drive and the overall purchase were so easy! Thank you for being a valued member of our family! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 12, 2022

Waited for first scheduled service at Okc VW. Honest courteous and timely service. Who could ask for more? More

by buddhaboyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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Nov 14, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 11, 2022

The minute I walked in the door I felt so comfortable- Lauren is so knowledgeable!! More

by Helen_texas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coby Smith , Colton Thompson, Joey Threet, Lauren Betz
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Nov 14, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Lauren and our OKC VW team appreciate your kind feedback! Thank you for taking the time to leave the OKCVW team with such a great five-star review, Helen! We hope to see you again soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 09, 2022

My salesman was very polite, professional and went above and beyond for us. His name is Chase Rose. Was please with sales and with service, Not crazy about the finance man I worked with, tried to intimidate More

by nathanielcalvert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Clytus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Halcarz, Chase Rose
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Nov 09, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Chase appreciates your honest feedback. Servicing You and Nothing Else! Your Team at Oklahoma City Volkswagen

November 09, 2022

Chase Rose is a great salesman, and I highly recommend him. Wasn't real happy with how long it took to get in the finance department though. More

by auliaringle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Rose
Report | Print
Nov 10, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Chase and our OKC VW team appreciate your kind feedback! Thank you for taking the time to leave us such a great review! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 09, 2022

Unacceptable lengths of time car was in the shop. Each time it has been 1 month or more. Have no confidence in the techs. People are always nice but I’m not coming to a VW dealership for polite staff More

by katielovestahoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Silvernail
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Nov 09, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having you in our Oklahoma City service department. We wanted to take a little time to thank you for your recent visit to our Service Department. We are pleased to hear Matt met your expectations throughout the process. We thank you for taking the time to provide us with feedback that continuously helps our team improve all services! Our OKC VW team apologizes for not meeting your expectations promptly. We at Oklahoma City Volkswagen work rigorously around the clock to overcome continuous supply delays affecting the timeline needed to complete repairs. As the automotive supply chain has witnessed slow improvements in these delays, we are at the mercy of suppliers. Our team at Volkswagen OKC is here to reassure you of any future services needed and will work hard to earn your 5-star mark on your next visit! We are always here to serve you, and Thank you for your visit! “Servicing You and Nothing Else!” Your Team at Oklahoma City Volkswagen!

November 03, 2022

Bought a new Tiguan for daughter going off to college. Great Experience from start to finish. More

by sjones33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise, Greg Dudley
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Nov 03, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team and hope that your daughter enjoys her beautiful new Tiguan, as well as her time at college! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 03, 2022

Lauren was really amazing at helping me get where I needed to be to get into my new car! More

by Tori.lynch.okc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel , Lauren Betz
Report | Print
Nov 03, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Salesperson Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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