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Oklahoma City Volkswagen
Oklahoma City, OK
1,412 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,412 reviews
July 10, 2011
I visited this dealership on numerous occasions throughout our Passat 3 yr lease. I found the service department to be one of the worst I've ever dealt with. I had several bad experiences at this throughout our Passat 3 yr lease. I found the service department to be one of the worst I've ever dealt with. I had several bad experiences at this dealer that lead me to choose another vehicle make since these guys were the only dealer in town (at the time). The thought of dealing with them over another 3 year lease was too much to bear. These guys left my drain plug loose after an oil change, where several quarts of oil dumped on my garage floor overnight, they called me once to tell me my service was complete, so I drove 40min to get the car to find they hadn't started it. They once attempted to repair my electronic parking brake unsuccessfully. When I got home I found parts of my parking sensor button on the floor board (the "factory trained tech" thought that was the parking brake button, which is why they couldn't fix it). As a whole, I found this dealer service department to be incompetent, and even after all of the trouble, extremely rude, and unapologetic. Though I've never visited the dealer in Norman, they can't be any worse that these guys. More
by pwrdbym
Employees Worked With
Mark
September 16, 2008
i have been shopping for a new, or used car, for quite some time now. i went to dealerships and was totally looked down on because i am yougn seventeen, but then again you dont wanna gett bombarded with s some time now. i went to dealerships and was totally looked down on because i am yougn seventeen, but then again you dont wanna gett bombarded with sales associates and pressured into buying a new car. when i first got there NO ONE bombarded me. soon later dave walked through and i explained to him that i had received no help. he said that at this dealership they dont want to annoy the customer but they also like to show the customer that they can assist me... dave asked me three questions and we were lookin at cars. he showed me a stunning 09 gti coupe turbo... it was beautiful. he let me drive it. showed me every single feature (awesome, since im tech guru) he didnt make me feel like a kid and he was very very very helpful... if you are looking for high quality VW's cable volkswagen on 39th st. is the place to go.. BE SURE to ask for dave. hes been workin there for over 12 years so he knows everything there is to know about the cars... he even asked me if i knew how much my insurance would be on the car... i mean seriously.. NO sales person cares about anything but there comission... & seriously dave didnt. i even called the manager to compliment him on his business and to tell him how great and helpful dave was and the manager knew me by name. i love this dealership. and i cant wait till i build the courage to actually commit to buy my dream car. this will be the only place i go More
by daltonbuchanan
Employees Worked With
Dave Beauclaire
