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Oklahoma City Volkswagen
Oklahoma City, OK
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,413 reviews
October 05, 2020
Tammy is an awesome Service consultant, always courteous and very informative on the service being done to my vehicle. The dealership is clean and the staff is nice as well. and very informative on the service being done to my vehicle. The dealership is clean and the staff is nice as well. More
by lopsigti
Verified CustomerEmployees Worked With
Tammy Chadwick
October 05, 2020
Took my VW in for warranty work on the emissions.Broke a Took my VW in for warranty work on the emissions. Broke a glow plug in number 3 cylinder. Took 22 days to get a new head. Did now fix everything. Took my VW in for warranty work on the emissions. Broke a glow plug in number 3 cylinder. Took 22 days to get a new head. Did now fix everything. Staff was nice. More
by slyhighamt82
Employees Worked With
Brian Smith, Tammy Chadwick, Antonio Nieto
October 05, 2020
It was a factory recall and only the 2nd time I have It was a factory recall and only the 2nd time I have used this service I have not been disappointed either time. I will be back! It was a factory recall and only the 2nd time I have used this service I have not been disappointed either time. I will be back! More
by missvickie918
Employees Worked With
Brian Smith
September 29, 2020
Great dealership! I have bought two cars from them and have been very happy with the service I hope everyone there!Brian is a great guy and really tries to take care of me when I am there. have been very happy with the service I hope everyone there!Brian is a great guy and really tries to take care of me when I am there. More
by BERNARD.REESE
Employees Worked With
Brian Smith
September 29, 2020
Everyone at the dealership takes time to be courteous and helpful and does an excellent job of keeping my Jetta road safe a special thanks to Tammy and Dave helpful and does an excellent job of keeping my Jetta road safe a special thanks to Tammy and Dave More
by OZARKLULABELLE
Employees Worked With
Brian Smith, Tammy Chadwick, Antonio Nieto
September 29, 2020
i was driving down the road and started to hear a noise coming from my tire. i pulled over briefly and called and spoke to a gentleman by the name of Brian smith. i told Brian that i thought i had a nail i coming from my tire. i pulled over briefly and called and spoke to a gentleman by the name of Brian smith. i told Brian that i thought i had a nail in my tire and that ive got a lot going on today. Brian told me to bring by car in right away that a technician was ready to service my vehicle and get me back on the road. found out i had a flat tire. a technician recorded a video of my vehicle. full walk around. even showed me the nail i had in my tire. i was pleased to see my vehicle on a lift in a timely fashion i highly recommend if you need service or repairs to call Brian smith. i saved his number in my phone as "trip" because Brian did not "trip" when i called him needing quick service. thanks Brian! More
by williamslawnllc
Employees Worked With
Brian Smith, Tammy Chadwick, Antonio Nieto
September 28, 2020
My issue is still unresolved after assurances that the work performed should correct the issue. Communication was an issue while the vehicle is being serviced. work performed should correct the issue. Communication was an issue while the vehicle is being serviced. More
by msdbelieves
Employees Worked With
Brian Smith
September 28, 2020
Tammy in service got me in and out, providing outstanding customer service as always! Online scheduling is very convenient. I trust the work there and will keep coming back! customer service as always! Online scheduling is very convenient. I trust the work there and will keep coming back! More
by Satisfied Customer
Employees Worked With
Tammy Chadwick
