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Oklahoma City Volkswagen
Oklahoma City, OK
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,413 reviews
November 30, 2020
Everyone was so nice! Kept me informed on what they were doing to my car every step of the way. Love the communication and the video of what they are working. Best service department experience I have had i doing to my car every step of the way. Love the communication and the video of what they are working. Best service department experience I have had in a long time. Keep up the good work! More
by bnap12
Verified CustomerEmployees Worked With
Brian Smith, Tammy Chadwick
November 30, 2020
Brian and the service techs were great. I felt like they were honest and there to help, I always have the best service experience with this VW service department. were honest and there to help, I always have the best service experience with this VW service department. More
by kp
Employees Worked With
Brian Smith
November 30, 2020
I was very disappointed that masks were not required in the waiting area. I had to sit in that area with a man and woman who had no masks on. I also have never had a oil leak, I was told I needed a new oil the waiting area. I had to sit in that area with a man and woman who had no masks on. I also have never had a oil leak, I was told I needed a new oil plug and suddenly there is oil on my garage floor. More
by a_budrfly
Employees Worked With
Brian Smith, Tammy Chadwick
November 30, 2020
FROM THE BEGINING OF WALKING IN TO THE END OF THE WALK THRU WITH SHOWING US HOW BOTH VEHICLES WORKED. The sales, customer service, and introduction of all employees was grade A hospitality. And also they THRU WITH SHOWING US HOW BOTH VEHICLES WORKED. The sales, customer service, and introduction of all employees was grade A hospitality. And also they were very great with doing follow up calls as well More
by anthonyagins
Employees Worked With
Dave Beauclaire, Tammy Chadwick, Lance Ramsey, John McConnell
November 26, 2020
Always informative and help with my service needs! Love the inspection videos sent to me when my cross sport is in the shop! See you next time! the inspection videos sent to me when my cross sport is in the shop! See you next time! More
by Dylin Moran
Employees Worked With
Brian Smith, Tammy Chadwick
November 24, 2020
Outstanding Team of Professionals !!! Less than an hour, from the drive up, pick a car, then out the door. Love the process. Thanks!!! Love the visit. from the drive up, pick a car, then out the door. Love the process. Thanks!!! Love the visit. More
by NCVAOOPS
Employees Worked With
Mario Fails, Joey Threet, Dave Beauclaire, Jordan Noonan, Brian Smith, Tammy Chadwick
November 23, 2020
My visit as always was pleasant from the greeting in the maintenance bay to the waiting area. The updates via text message with the video explanation is great. Thanks! maintenance bay to the waiting area. The updates via text message with the video explanation is great. Thanks! More
by JAMES.F.CONLIN
Employees Worked With
Brian Smith
