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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

February 09, 2021

Easiest and most friendly car buying experience ever. Highly recommend Lewis to help from start to finish. I highly recommend you go check out OKCVW! More

by cmawson15
Recommend Dealer
Yes
Employees Worked With
Lewis Jones
Report | Print
Feb 10, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new vehicle. We will share your comments with Lewis and our team! We look forward to working with you again. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

February 08, 2021

Brian S. was excellent to work with. My appointment was quick and the work done was great. Thank you for such good repeating service and I will be back again. -Chris More

by TRIBOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Feb 08, 2021 -

Oklahoma City Volkswagen responded

Chris, Thank you for your business and this review. We're happy to hear Brian and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

February 03, 2021

I have had a fantastic experience with OKC Volkswagen! I appreciate the service department as they always go above and beyond and ensure that my car is taken care of! 10/10. More

by blturner0
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Feb 03, 2021 -

Oklahoma City Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tammy, Brian and our team them, and don't hesitate to let us know if we can be of further assistance. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

February 02, 2021

Brian always gives me good service. I appreciate how he explains things to me, keeps me informed as to what the service tech is doing to my car. I will continue to bring our Passat for service!! More

by JLKILMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Feb 02, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Oklahoma City Volkswagen. Please don't hesitate to reach out if you need anything else. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

January 31, 2021

We had a great experience with OKC VW. Everyone was so kind to my husband and I and made the entire process so quick and easy! More

by laustin15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Jones
Report | Print
Feb 01, 2021 -

Oklahoma City Volkswagen responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

January 26, 2021

This was my first dealership experience in a long time and OKC VW worked with me and helped get me in a car that was right for me. They got me into a relatively low mileage, one owner, beautifully clean S More

by marsh.addington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rio Del-Rio
Report | Print
Jan 26, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Subaru! Rio and our team here at Oklahoma City Volkswagen are glad to have you as a customer. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

January 25, 2021

When a company does what they said they were going to do, that is my true sign of customer service. This is exactly what happened. More

by EVAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Jan 25, 2021 -

Oklahoma City Volkswagen responded

It has been a pleasure serving you, Evan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oklahoma City Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

January 24, 2021

Jordan helped us from beginning to end and really listened to our needs. The best car buying experience I've ever had. Will definitely buy from them again. More

by Latisha.hornbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Noonan, Brian Smith, Lance Ramsey
Report | Print
Jan 25, 2021 -

Oklahoma City Volkswagen responded

Thank you for your feedback on your recent visit to Oklahoma City Volkswagen. I'm glad to hear that Jordan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. Congratulations on your new purchase, Latisha! We thank you for choosing us. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

January 20, 2021

We have been very loyal customers for years and have bought several vehicles from this location. However here lately the quality care for customers service has dropped. More

by magic070401
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tammy Chadwick
Report | Print
Feb 03, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time and giving OKC VW a review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top notch experience. It appears we have bot met your expectations nor ours. On 11/23/21 we privately messaged you to gather more information in order to better understand your experience. Unfortunately, with the information provided we are very limited. Please email us at wecare@okcvw.com and a customer representative will be in contact with you. We appreciate your feedback and hope to get a response soon.

January 19, 2021

Easily scheduled service appointment on line with my preferred service advisor. Arrived at dealership was met by my SA Brian Smith who quickly checked me in. While I waited he continuously checked in to More

by CMEGGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jan 19, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your kind words about Brian. We appreciate you taking the time to leave us this wonderful feedback!

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