Okeechobee Dodge Chrysler Jeep Ram
Okeechobee , FL
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Service department fantastic Amanda deserves to be commended on providing excellent service to her customers. She’s a $50,000/year employee so hope you all appreciate and reward h Amanda deserves to be commended on providing excellent service to her customers. She’s a $50,000/year employee so hope you all appreciate and reward her dedication! Listens and instructs her staff perfectly for an excellent experience for customers. More
Bad dealership I have a 2007 Dodge Ram 3500 that needed some maintenance. I met with Kelly on Monday and told her what I wanted done. 1) I wanted the a/c blower moto I have a 2007 Dodge Ram 3500 that needed some maintenance. I met with Kelly on Monday and told her what I wanted done. 1) I wanted the a/c blower motor replaced. 2) I wanted the slide temperature control module replaced. 3) I wanted the gasket replaced on the passenger side window replaced. I made an appointment to bring the truck back on Tuesday at 10:00 to have the work done. I asked Kelly how long it would take, and said “a day to a day and a half”. I received a call from Kelly Wednesday afternoon around 2:00 telling me that the blower motor didn’t need replacing, the a/c system was way over charged. I told her that the tech that worked on it didn’t know what he was doing. Then I asked if they were through with my truck. “No we just got through with the diagnosis” I asked why they did the diagnosis, because I told her I wanted the items replaced. The blower motor had not worked right in over a year, in fact one of the techs there had showen me where to hit under the glove compartment to make it work when it would not come on. Then I was told that the temp slide worked fine. Again, I told them ( by this time the branch mgr was there) they didn’t know what they were doing. Again, I was told that the tech said it was fine. I said, it couldn’t work fine because the slide for the passenger side wasn’t even there. It was broken off. I think you can see the some of the problems I encountered with this service dept. More
Top Notch Customer Service I came in for a recall and a few other service engine lights that were now on. The communication was clear and everything was explained. When there we I came in for a recall and a few other service engine lights that were now on. The communication was clear and everything was explained. When there were complications, Amada and the Service Forman were right there to help me, and explain what was taking place. These two are a dynamic duo and I would recommend your service to anyone. Top notch customer service and going above and beyond to make it right. Now my Jeep runs like new thanks to the service mechanic that never gave up on troubleshooting. Thank you, I will be back. More
Purchase of new vehicle Great service. I am a person who has never purchased a vehicle by myself. Jose was very patient and guided me through the entire process. Great service. I am a person who has never purchased a vehicle by myself. Jose was very patient and guided me through the entire process. More
Okeechobee Dodge Everyone was very pleasant, friendly and eager to help. Jose was especially accommodating. I would recommend Okeechobee Dodge to any body looking for Everyone was very pleasant, friendly and eager to help. Jose was especially accommodating. I would recommend Okeechobee Dodge to any body looking for a new or used vehicle. More
My first experience with Okeechobee Dodge Crysler Jeep. The people were very nice and helpful and made us feel welcome to Okeechobee, as we have just moved here from Alabama. They took us in on time for ou The people were very nice and helpful and made us feel welcome to Okeechobee, as we have just moved here from Alabama. They took us in on time for our appointment and were very prompt and efficient in getting us out in a timely manner. More
Best buying experience ever! I have never had a smoother, easier, friendlier vehicle buying experience than I did with Roxsana and Steve! We were listened to, helped to the maximu I have never had a smoother, easier, friendlier vehicle buying experience than I did with Roxsana and Steve! We were listened to, helped to the maximum of their capabilities, and treated like friends. I got the exact truck I wanted for the exact price I needed and could not be happier! I will be a returning customer when my children are ready for their first cars! Thank you so much! More
Great Dealership Went to test drive a couple vehicles, picked the one I wanted went back to work they had my paperwork was ready within minutes. This my 2nd purchase Went to test drive a couple vehicles, picked the one I wanted went back to work they had my paperwork was ready within minutes. This my 2nd purchase from this dealership glad to do business in my hometown. More
Knowledgeable and Expertise make great buying Had a very good experience with our dealings with Marco. He was very knowledgeable and helpful with our purchase. He showed us all the wonderful feat Had a very good experience with our dealings with Marco. He was very knowledgeable and helpful with our purchase. He showed us all the wonderful features of our van we were looking at. If it was not for his helpful and expertise we may not of wanted to buy the van we did. His knowledge of showing us how to use all the controls and how to even set the pedals and his and her seat positions. Who works so hard to make us feel so comfortable. Between Howard Bass and Marco Esparza we had a great experience at Okeechobee CDJ. Thank you More
nothing but great experiences every time Roxsanne is an awesome salesman, not once did she cause me to hesitate of what i'm buying. i guess that is why it was the 3rd time going to her, & wh Roxsanne is an awesome salesman, not once did she cause me to hesitate of what i'm buying. i guess that is why it was the 3rd time going to her, & why i would more than likely buy at Okeechobee Dodge again. More