Okeechobee Dodge Chrysler Jeep Ram
Okeechobee , FL
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Liars, liars, liars……please read my review so it will save you time and $ if you think of using this dealer I found a car on Cargurus with this dealer for 20k. call the number. received the confirmation save you time and $ if you think of using this dealer I found a car on Cargurus with this dealer for 20k. call the number. received the confirmation that the car was very clean and that the price at the door would be around 22.5k. Made a appointment for the next day. A few minutes later I received a phone call from a sales rep from the dealer to check if I had questions. I told him I was surprised that he called because I already had a contact. Come to find out that the number I first called was a Call center and not the dealership and that actually, they added another 2k for car reconditioning….bringing the car at the door at about 25k. i asked to talk to a manager “Andre“, nasty attitude, telling me that he had a hard time with my accent! I am special education teacher and in this country for the last 25 years and I never had a problem before…especially from someone who “axe” me questions! He hung up on me because I confronted him. I called back and his excuse was that we were disconnected. He did not even have the courage to own his actions. He agreed to reduce the price to 24k and told me that the reconditioning fees were mentioned on the site. I double checked and THEY ARE NOT! . I canceled my appointment because I will NEVER do business with this type of xxxx bags. Since then I received a few texts and at least 5 phone calls from sales people to get my business. AVOID THIS DEALER LIKE THE PLEAGUE More
I did not buy the truck, I checked with them on their fees and it is my opinion that they are excessive, DOC fees of $599.00> Rehab fee of $1995 , Dealer fee as well , when discussed with the salesperson fees and it is my opinion that they are excessive, DOC fees of $599.00> Rehab fee of $1995 , Dealer fee as well , when discussed with the salesperson he sent me to someone else who became very defensive regarding the fees. More
Sold us a vehicle they knew had issues. Told us we had to buy warranty or loan wouldn’t be approved. Now, they will do the repairs on this vehicle only if they are able to utilize a warranty IM paying for! I buy warranty or loan wouldn’t be approved. Now, they will do the repairs on this vehicle only if they are able to utilize a warranty IM paying for! I’ve asked for a flat cancellation and to just unwind the deal and we can all pretend like this didn’t happen. But instead now I’m being forced to put my experience out there in the hopes this doesn’t happen to anyone else. More
Fast and friendly service. When I come to Okeechobee Dodge I'm always treated like family. The service dept is always gives me exceptional services and always explain everything very professionally. Dodge I'm always treated like family. The service dept is always gives me exceptional services and always explain everything very professionally. More
Prior to driving 200 miles check the price of this dealerships Reconditioning, inspection, and state fees, Doc fees (besides sales tax) The truck I checked out had a $13,900 advertised price. $18,80 dealerships Reconditioning, inspection, and state fees, Doc fees (besides sales tax) The truck I checked out had a $13,900 advertised price. $18,800 out the door. They also told me there was another buyer with check in hand (sales tactic) It's still for sale two days later. More
Fast service great value. Kelly worked with us to get it scheduled on Saturday. 23 pt test was a great plus. Will go back even after getting my other oil change scheduled on Saturday. 23 pt test was a great plus. Will go back even after getting my other oil change More
Not treated professionally at this dealership. I was taken advantage of by an organization that is affiliated with a major US automobile manufacturer, Dodge Chrysler Jeep Ram. I was sold a vehicle that taken advantage of by an organization that is affiliated with a major US automobile manufacturer, Dodge Chrysler Jeep Ram. I was sold a vehicle that I am sure that Chrysler Corporation, would consider to be in unacceptable condition for sale. The way that I was treated after the sale, would also be considered highly unacceptable by Chrysler Corporation. I am trying to appeal to this dealership to do what is right and reimburse me for substantial repair costs, after the sale, but they aren't having any of that. After to attempts to solicit customer satisfaction support from this dealership, I was told by my "sales representative" that the GM would call me if he was "willing" to even take an interest in my dissatisfaction. He never did, never has. More
2020 has been quite the year for everyone. My family has battled cancer, deaths from covid and stress with working as a first responder and even moving across the country. It was time for a fresh start and battled cancer, deaths from covid and stress with working as a first responder and even moving across the country. It was time for a fresh start and south Florida has showed me the way. From the start Kathryn was quick to respond, easy to communicate with which made for an easy transaction. When it came down to brass Tax, Andre the sales manager, worked to make this deal happen. I couldn’t be more satisfied with the respect that he showed me through this process. Okeechobee is a small dealership, but it pays attention to the small details and that’s why I recommended them. The best thing about 2020 was finding the woman of my dreams and buying a new Ram from Okeechobee Ram. More
Everything was great.. I was happy with the working and will definitely return for any other work.. Fast dependable service with smile. Highly highy recommend will definitely return for any other work.. Fast dependable service with smile. Highly highy recommend More
Johanna Davis was an excellent sales-person! Johanna manage to stay under our budget while providing a wonderful service experience! Job well done. Tracey S. manage to stay under our budget while providing a wonderful service experience! Job well done. Tracey S. More