Okeechobee Dodge Chrysler Jeep Ram
Okeechobee , FL
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They have an amazing customer service, very helpful and very knowledgeable. I was able to get an appointment within days of me scheduling and was able to do a night drop off I received a call earlier on t very knowledgeable. I was able to get an appointment within days of me scheduling and was able to do a night drop off I received a call earlier on the morning to go over the cervices I was requesting and I was offered a complementary car wash which made my experience even better. I will continue to get my car serviced at this location every time is needed. Thank you Cheryl Womble for taking such good care of me. More
I have had the worst luck purchasing Durango 2022 RT blacktop under my company limitless cleaning from Okeechobee dodge dealership my own finacing . Number 1 day one since i drove it off the lot the uco blacktop under my company limitless cleaning from Okeechobee dodge dealership my own finacing . Number 1 day one since i drove it off the lot the uconnect issue with radio service at dealer they won’t fix it I’ve tried numerous times every time I drive by a government building or dodge dealership the whole radio cuts out completely it’s annoying then you have to reset it for it to connect. the updates don’t work Chrysler won’t replace the antenna as needed. second fuel pump went bad causing it not to not start up on initial start. next subwoofers randomly cut out next famous hemi tick lifter failure had to get a whole new engine block ! Next new drive shaft started slinging grease everywhere next Transcooler replacement because of leak and now it looks the water pump just went bad ! This worst vehicle experience I ever had. It’s like I bought a old car. I wouldn’t recommend it to anyone especially used being new. Doesn’t mean you’re safe. I think it’s just absolute junk at this point. I’m thinking about how to pursue lemon law. This is all within one year of owning the vehicle, all maintenance was done properly by dealership. It might just be the dealership that’s not maintaining the vehicles on the lot properly or inspecting it for normal warranty changes. More
The only reason for 1 star is because they don’t go into negative stars. It’s a shady dealership they falsify documents. I’m retired and don’t make a lot of money but on my loan paper witch I just found out negative stars. It’s a shady dealership they falsify documents. I’m retired and don’t make a lot of money but on my loan paper witch I just found out a couple months ago that they put on my loan paper I made 7,250. dollars a month just to make a sale. And was also told in 3 or 4 months to refinance. Well the bank told me that they would not be able to refinance cause I don’t make enough and told me to talk to the dealership so I did and that was a joke Abel the office manager ask if I would like him to take the car back I said no. If they only would’ve been honest on the loan papers they would not be getting this review. So just be aware of the stuff they pull. And if it takes 3 hours to pick outa car make sure you read all the paperwork even if takes7 hours cause they use doc- u- sign make sure you read it before you hit apply cause the sales person can hit apply without your knowledge and then your screwed once those papers are signed that dealership will care less about you. (they are xxxxxxxx) now their service department are professionals very nice people to bad their sales department not like that. More
Excellent service. Extremely knowledgeable. Great customer service. Fast in any and all responses that needed answers. Extremely knowledgeable. Great customer service. Fast in any and all responses that needed answers. More
This dealership has set itself apart from the competition and should be the industry standard. James and Dalila were very transparent and just genuinely good people. Thank you Okeechobee Jeep!!! ⭐️⭐️⭐️⭐️⭐️ and should be the industry standard. James and Dalila were very transparent and just genuinely good people. Thank you Okeechobee Jeep!!! ⭐️⭐️⭐️⭐️⭐️ Staff ⭐️⭐️⭐️⭐️⭐️ Pricing More
Fast and efficient. The staff is friendly, answering all my questions. I know I’m going to get great service on my vehicles. The staff is friendly, answering all my questions. I know I’m going to get great service on my vehicles. More
We had our car towed in for repairs and Cheryl was our service.gal...she said they didn’t have the parts and didn’t know when they could get them..we found some of the parts and she said she would get the service.gal...she said they didn’t have the parts and didn’t know when they could get them..we found some of the parts and she said she would get the rest by Monday...we took ours in Monday morning and she said the parts were there and they would get right on it...by Monday afternoon after several calls and no response she finally told us they got the wrong parts, but they finally had them..we got a text from her on Wednesday morning and said the car would be done as soon was it was test driven and she would let us know...at noon we just went in to pick it up and it was her day off...she had been lying to us all along,..the car had been finished on Tuesday..which we had made several calls that afternoon with no response..Dwayne Tanner took over Wednesday and he was very nice and solved our problems..after we left we got a text from Cheryl telling us our car was done...if she told us several lies who would want her as a service representative. More