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Octane Buick GMC

Santa Fe , NM

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13 Reviews

2721 Cerrillos Road

Santa Fe , NM

87507

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13 Reviews of Octane Buick GMC

August 03, 2023

This dealership is a rip off, I would really consider not purchasing a vehicle from them. I know alot of people in Santa Fe and surrounding towns , because of my horrifying experience with them I am going to More

by mbaca0401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennis Garcia
Aug 14, 2023 -

Octane Buick GMC responded

Hi mbaca0401, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Yvette Royal - President

December 23, 2022

I have debated writing this a number of times. I don't like to speak ill of people. The truth is I have never in my life been so poorly treated by a General Manager at a dealership. Dennis Garcia More

by Jae0848
Recommend Dealer
No
Employees Worked With
Dennis Garcia
Jan 06, 2023 -

Octane Buick GMC responded

Hi Jae0848, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Yvette Royal - President

July 21, 2022

Rude, not answering txt or calls. Credit union called and said grandson has check In hand, ,got insurance on car. Never answered txt, finally called them and they sold the car. Wh More

by jill.negrete
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All salesmen, reception staff
Aug 02, 2022 -

Octane Buick GMC responded

Hi jill.negrete, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Yvette Royal - President

February 26, 2022

Yvette and her staff were amazing. No BS, no markup and no hassles. This is the third GMC Sierra that I have purchased from Octane Buick GMC. I highly recommend purchasing from OCTANE More

by Losky79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Royal & Tony
Feb 28, 2022 -

Octane Buick GMC responded

Hi, Losky79! Thank you for the stellar review. We're delighted to hear that your positive experience earned us your loyalty, trust, and recommendation. Congratulations on your 3rd GMC Sierra with us. We hope you enjoy the ride! Sincerely, Yvette Royal - President

November 16, 2020

The service department was awesome!! Austin made sure my needs were met. Isaiah who worked on my Chevy truck did an out standing job for me. Very clean and detailed More

by Les F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin and Isaiah
Nov 16, 2020 -

Octane Buick GMC responded

Les, I am proud to know that Austin and Isaiah provided you with an AWESOME service experience. Thank you for trusting us with your Chevy Truck repairs and we look forward to assisting you again soon.

December 28, 2019

Octane Buick GMC in Santa Fe is a great place to purchase a new vehicle. They are very helpful with the process and extremely professional. I enjoyed working with AQ and appreciated everything he did to make More

by Stacey
Recommend Dealer
Yes
Employees Worked With
AQ
July 24, 2019

Amazing service Steve is awesome and helped us more than we could ever imagine. By far the best experience with a car dealership we've ever had. We now have a beautif More

by Candice_tru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baca
June 12, 2019

Aka OCTANE BUICK The most shocking display of deceit and underhanded business practices I have witnessed in my lifetime. My 2014 Buick Enclave that I paid $17,000 cas More

by BewareSanteFe
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Roybal, Garcia
March 01, 2019

Emergency tire repair Our Acadia picked up a nail in its front passenger tire and that tire was losing air quickly. Called GMC, the service department slotted Us in and wer More

by Annieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Emil
January 29, 2019

Excellent service Very helpful staff (parts and service). Timely service. Friendly, courteous, helpful. Definitely will continue using your service department even aft More

by HappyGMCOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason R.
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