Ocean Subaru of Fullerton - Service Center

Rear Brakes installed at 72,000 and down to 6 mil at 83,000 unbalance? Original front brakes are at 5 mil No explanation ! Service advisor seemed confused. Friendly and quick oil change, tire rotation 83,000 unbalance? Original front brakes are at 5 mil No explanation ! Service advisor seemed confused. Friendly and quick oil change, tire rotation but still $94 with coupon? Told me I needed cabin and engine filters but didn’t LOOK at them!’ $110 At dealership and $45 Auto Zone. Seems excessive LABOR RATE for putting in filters. More

Fixed the car great and did it quickly. Happy with the service. That’s all folks. Happy with the service. That’s all folks. More

Very friendly and attentive employees. Good place to get your car service, good options of snacks and hot drinks. It would have been awesome if they have complimentary car wash service lik Good place to get your car service, good options of snacks and hot drinks. It would have been awesome if they have complimentary car wash service like other dealers have. More

Thanks to Kase for handling maintenance service. I had a later schedule but got in early without issues. I had a later schedule but got in early without issues. More

Efficient and helpful. Timely and friendly. Professional service and courteous staff. Appreciate courtesy car wash as well. Timely and friendly. Professional service and courteous staff. Appreciate courtesy car wash as well. More

Great customer service at the with the service department. Advisor was awesome and the manger also greeted me and made sure my service was done well. department. Advisor was awesome and the manger also greeted me and made sure my service was done well. More

I have found the people at this dealership to always be courteous, friendly and helpful. Nice people to work with. courteous, friendly and helpful. Nice people to work with. More

Jim is the best in service! I won’t take my care anywhere else because of his great customer service. Every time I come in he makes me feel like the most important customer. I won’t take my care anywhere else because of his great customer service. Every time I come in he makes me feel like the most important customer. More

Last visit the customer service was excellent. Thank you! I can’t remember the guy that helped me but he was probably the best person I have delt with. Thank you! I can’t remember the guy that helped me but he was probably the best person I have delt with. More

James was extremely helpful from start to finish. He communicated everything that was going to be done on my car and was helpful at answering any questions I had. It was an easy and fast experience. He communicated everything that was going to be done on my car and was helpful at answering any questions I had. It was an easy and fast experience. Will definitely be returning. Thanks James! More