Ocean Subaru of Fullerton

Overall it was a good experience. It was fairly quick, with some upsell, but harmless. It was fairly quick, with some upsell, but harmless. More

Love this dealership. This is 4th Subaru station wagon. PREVIOUS dealerships made mistakes. Once I left a store and car wouldn't start. Tow company showed me battery conne This is 4th Subaru station wagon. PREVIOUS dealerships made mistakes. Once I left a store and car wouldn't start. Tow company showed me battery connection was white fuzzy and loose. Another dealer just after picking it up and traveling up mountain (highway 38) car started acting up. Pulled into only store bought oil. Car was shorted on oil. NOW YOU CAN UNDERSTAND WHY I APPRECIATE OCEAN SUBARU AND KASEM. More

Great service. Very nice employees always very helpful. Close to my home so easy to get to Very nice employees always very helpful. Close to my home so easy to get to More

It was so easy to make an appointment. And when I arrived, everything went so smoothly. My service rep, Tremayne, led me through the whole process, told me about how long I would have to w And when I arrived, everything went so smoothly. My service rep, Tremayne, led me through the whole process, told me about how long I would have to wait, and came and got me when my car was ready. He even made sure my car was moved closer to the service area so I wouldn't have to walk so far (I use a cane). More

My experience was great. Christian informed me every step of the way what was going on with my car. He arranged for a ride for me when it was gonna be longer than expected. I Christian informed me every step of the way what was going on with my car. He arranged for a ride for me when it was gonna be longer than expected. I was very pleased with everything. More

I prefer this one over the other dealerships in the area due to its customer service. due to its customer service. More

A very good experience as always The service advisor always kept me informed on the progress of my car always kept me informed on the progress of my car More

Ocean Subaru has become a very nice dealership and service dealership in Orange County. Trey is the number one man you wanna work with he is honest doesn’t put pressure on you and he helps you fix you service dealership in Orange County. Trey is the number one man you wanna work with he is honest doesn’t put pressure on you and he helps you fix your car without major cost. Trey helped me fix a major repair on my Subaru cross track with the radiator if he had not helped I would’ve been out $1600 roughly.. I trust Ocean Subaru service dealership because of.Trey! I will buy my next car at Ocean Subaru because of Trey! More

Accommodating customer focused , listened, and responded in a manner that let you know that you were in the right place. Facility very welcoming also with staff taking care of your needs. I was really imp in a manner that let you know that you were in the right place. Facility very welcoming also with staff taking care of your needs. I was really impressed with all of them. More

I had my tires rotated at Costco and they stripped one of the lug nuts and broke off another one. I got two other quotes at tire shops to replace them which were around $200. I called Subaru on Euclid and th the lug nuts and broke off another one. I got two other quotes at tire shops to replace them which were around $200. I called Subaru on Euclid and they said they could do it for much less. When they were inspecting it, they noticed another one was stripped and replaced that one for me also and only charged for parts. Everyone from check-in to check out to the woman in the lounge were extremely kind. They walked around with a basket filled with waters and snacks, and were all very polite. The waiting room is Everyone from check-in to check out to the woman in the lounge were extremely kind. They walked around with a basket filled with waters and snacks, and we’re all very polite. Thank you for great service. More