293 Reviews of Ocean Mazda - Service Center
Expensive Service Very expensive Service at the Dealer. Should be able to manage more reasonable prices. I paid $400 for a 15k service. Should incentívate customers by Very expensive Service at the Dealer. Should be able to manage more reasonable prices. I paid $400 for a 15k service. Should incentívate customers by offering coupons or discounts More
Pushy sales Cannot give them a 5 star rating because the attendant helping me was very pushy to sell other items which were not immediately necessary for a leased Cannot give them a 5 star rating because the attendant helping me was very pushy to sell other items which were not immediately necessary for a leased car that goes back in a few months. More
not content with Mazda I took my car on Saturday because the service was due, and also the back left tire on the driver side was low in air, when the car was returned to me, I took my car on Saturday because the service was due, and also the back left tire on the driver side was low in air, when the car was returned to me, I asked the adviser if they check the air in which he reply with a yes that make me believe that they didn't. I had to come back on a Tuesday because the car had a nail in the same tire that i asked them to check. I asked the guy it was the same tire and he was arguing with me. I asked him that they should do the service for free and he refuse to work with me. So no the service was bad not to mention that they don't bring the car around and you have to look for the car all over the place until you hear the click of the car More
Great Sales and Customer Service This was a wonderful experience. I was taken care of, was told all that was coming up and what was needed from me. They were all great. This was a wonderful experience. I was taken care of, was told all that was coming up and what was needed from me. They were all great. More
Very professional personnel. The Ocean Mazda service department takes real good care of their customers. The try to solve whatever issue you might have in a very professional way. The Ocean Mazda service department takes real good care of their customers. The try to solve whatever issue you might have in a very professional way. More
Tecnicos de Taller, y el custoum service Solucion y atencion la necesidad, precious excelente y servicio por el equipo tecnico, especificamente el revision de Gomas . Servicio considero que Solucion y atencion la necesidad, precious excelente y servicio por el equipo tecnico, especificamente el revision de Gomas . Servicio considero que es preciso y oportuno, tienen personal de valores q ue aman lo que hace. More
One concern Everything was great, friendly staff, etc, but this was my first service for my new mazda, and in the website it says that 5K service included the tir Everything was great, friendly staff, etc, but this was my first service for my new mazda, and in the website it says that 5K service included the tire rotation. When I purchased my car, they told me the first 5K service was complimentary but they charged me for the tire rotation. I had no problem paying it, but if the website says the service includes the tire rotation, they should include the tire rotation on the complimentary service. More
Fixed wind noise on front passenger side of CX-5 2017 Wind noise on the front left door was fixed and Steering Wheel recall fixed. People that greeted me where nice and efficient and service was prompt. Wind noise on the front left door was fixed and Steering Wheel recall fixed. People that greeted me where nice and efficient and service was prompt. More
Service experience Andy is always super attentive and always willing to help and explain everything. I really like his friendly attitude making me feel right at home. I Andy is always super attentive and always willing to help and explain everything. I really like his friendly attitude making me feel right at home. I will continue going to Doral Mazda as long as Andy is on your team. More
very professional this was my first time at Mazda Dealer, and they were very professionals and willing to serve you promptly and efficiently. I recommend this dealer this was my first time at Mazda Dealer, and they were very professionals and willing to serve you promptly and efficiently. I recommend this dealer More