Ocean Mazda - Service Center

Great Service! Staff at Ocean Mazda is super friendly, responsive, and attentive. Waiting, which is not for too long, is made comfortable with wifi and a quiet loung Staff at Ocean Mazda is super friendly, responsive, and attentive. Waiting, which is not for too long, is made comfortable with wifi and a quiet lounge so I could work.Overall, a great experience! More

Battery change Excelle service and short waiting time Personal with knowledge Good service with coffee and something to eat while waiting Clean and nice space e Excelle service and short waiting time Personal with knowledge Good service with coffee and something to eat while waiting Clean and nice space even with remodeling More

They scratched my car We had an appointment for an oil change and a recall at 1.30 PM and we left at 5.00 PM. Then we had to comeback because we discovered 2 scratches in We had an appointment for an oil change and a recall at 1.30 PM and we left at 5.00 PM. Then we had to comeback because we discovered 2 scratches in the back fender that weren’t there before. And Joey Tejeda did the best retouch he could do under the circumstances as he is not a qualified person to do it More

The best!!! elite service !!, I felt super good with the whole team of Ocean Mazda, bery nice place and for me something super important, the best coffee I've tri elite service !!, I felt super good with the whole team of Ocean Mazda, bery nice place and for me something super important, the best coffee I've tried More

Excellent customer service Great and easy communication. Appointment was easily made on the phone and confirmed by email. Timely reminders received previous to the appointment Great and easy communication. Appointment was easily made on the phone and confirmed by email. Timely reminders received previous to the appointment date. I needed to re-schedule and Ocean Mazda made the process very smooth. When the appointment date came, the service specialist made it all happen very efficiently. The wait time to completion was minimal. Thanks Andy.. More

First time Other than the half hour wait to start working on the service, everything else was great. Not sure why the delay just to take down my initial info, b Other than the half hour wait to start working on the service, everything else was great. Not sure why the delay just to take down my initial info, but otherwise, the staff and service was impeccable. More

First service & recall I went to the first service of my Mazda 6 and recall also last Thursday, everything went very fast, I arrived 7:30 am and the car was ready 8:45, Joey I went to the first service of my Mazda 6 and recall also last Thursday, everything went very fast, I arrived 7:30 am and the car was ready 8:45, Joey Tejada attended me very kindly and made sure that I was completely satisfied with the service, good team, good service and especially fast, five stars!... recommend go early More

Professional and Customer Friendly I had made an appointment for a recall issue and was greeted by a friendly staff. My paperwork was done quickly and was escorted to a comfortable wait I had made an appointment for a recall issue and was greeted by a friendly staff. My paperwork was done quickly and was escorted to a comfortable waiting room. The work was completed within the estimated time and even included a comp car wash. Thanks, I'll be back for my next service needs! More

My experiance was very pleasant. i received quick service and a phone call from the advisor as soon as he had information for me. There was no need for me to initiate the phone call. i received quick service and a phone call from the advisor as soon as he had information for me. There was no need for me to initiate the phone call. More

Full circle service This was my first time at Ocean Mazda. While the employees are helpful and friendly, I did not know that Mazda’s “full circle service” does not includ This was my first time at Ocean Mazda. While the employees are helpful and friendly, I did not know that Mazda’s “full circle service” does not include an oil change. Very disappointed as I assumed Ocean Mazda would understand that the word “service” means just that. Perhaps I should have been specific. I called the service department after I collected my car and left a voicemail inquiring about the oil change. Still waiting for them to return my call. I used to take my car to Brickell Mazda and never had to be specific about the word “service”. They always did an oil change when my car went for a “service”. More