Ocean Mazda - Service Center

Transparent and comprehensive explanation of details The manager kept me informed of every step and offered a clear timeline future resolution of backordered parts. I need to be back in 3 weeks The manager kept me informed of every step and offered a clear timeline future resolution of backordered parts. I need to be back in 3 weeks More

Great service Always kind and great service. Been coming here for a few years and they are the best in the business. Their waiting area is also very inviting. Always kind and great service. Been coming here for a few years and they are the best in the business. Their waiting area is also very inviting. More

Amazing service!! Ocean Mazda Doral is the best with any of my car needs, they are very detailed and attentive in every aspect. Keep up the great work! Ocean Mazda Doral is the best with any of my car needs, they are very detailed and attentive in every aspect. Keep up the great work! More

It was awesome It was really fast and pleasant. I had no appointment but still was able to service the car in leas than an hour or so. It was really fast and pleasant. I had no appointment but still was able to service the car in leas than an hour or so. More

They try to sell u services I went there for oil change. Angel is amazing but this time I got some guy who tried to sell me all these things that I didn't need. I said no, after I went there for oil change. Angel is amazing but this time I got some guy who tried to sell me all these things that I didn't need. I said no, after the service and tire rotation, my car started vibrating... I took it back and was told now I needed to balance tires. I had no idea that wasnt included... spoke to manager and he tried very much to help but made it worse. When I explained the other guy told me I needed new wipers, he tried them and they were ok. I was told I needed new air filters and they were barely used. It was still white.... just dusty. As I said, knw wht ure going in for and dont let them try to sell u stuff. More

Mazda recall letter In and out in less than two hrs. Although it was a crowded day everything went smoothly. Very satisfied with customer service and the quality of work In and out in less than two hrs. Although it was a crowded day everything went smoothly. Very satisfied with customer service and the quality of work performed. More

Valuable Great Service ! My car was taken in for service a few days ago. It had been a long time since I experienced such great interest, care and cordiality by the Service D My car was taken in for service a few days ago. It had been a long time since I experienced such great interest, care and cordiality by the Service Dept crew (Joey Tejeda & a young lady who assisted me as I drove into the area - also the girls in the cashier dept., extremely friendly and professional). I was only disappointed with the inventory available in the waiting area. I was looking for 2 items to purchase and found neither: a) a silver shade for my Mazda3 was not available and 2) a cordless bluetooth ear plug) - it would also have been nice to find other good quality auto items. I would say that inventory quality and quantity was mediocre. More

Service Experience Took my car in for recalls and my service advisor, Joey Tejeda, was great. He communicated expectations well and followed up with me regarding a futur Took my car in for recalls and my service advisor, Joey Tejeda, was great. He communicated expectations well and followed up with me regarding a future service call expeditiously. Great service experience! More

Great Service You can schedule your appointment online for a better planning of your time, you can also schedule it with reminders. Good customer service and excell You can schedule your appointment online for a better planning of your time, you can also schedule it with reminders. Good customer service and excellent service in general. More

Good people make bad circumstances better My Mazda all of a sudden decided not to start. Rare as I've driven the car for 25,0000 miles and it's never given me one days trouble. Had it towed at My Mazda all of a sudden decided not to start. Rare as I've driven the car for 25,0000 miles and it's never given me one days trouble. Had it towed at 8pm at night to the dealer and Andy took care of everything the next morning. Andy called me, communicated clearly and in a very friendly manner what was wrong with the car and gave me all my options. No sales pitch. No pressure. Just the facts and real advice. Got my Zoom Zoom back midday and all is good. More