Ocean Mazda - Service Center

Te called I took my car for recall my appointment was 1:00 PM. I was told it will take 45 min wrong it took 3: hours I asked that my front passenger tire was ch I took my car for recall my appointment was 1:00 PM. I was told it will take 45 min wrong it took 3: hours I asked that my front passenger tire was check because I was loosing air saince I bought the car the charge me $34 dollars and change to fix the issue claiming I had a very tiny mail that I never saw disappointed More

Adviser is tudo andr dobt help me Service adviser rude dobt help me is force price never pay the price his charge for oil change before tks take to long for the service is not the man Service adviser rude dobt help me is force price never pay the price his charge for oil change before tks take to long for the service is not the manager problem is adviser his best office More

Great service Andy was awesome in the attention he gave me. I was on my lunch break and was taken care of in a quick and efficient manner. Thank you Andy was awesome in the attention he gave me. I was on my lunch break and was taken care of in a quick and efficient manner. Thank you More

Bad experience After picking my car up, I drove 2 miles and the car started expelling a lot of smoke, I had to return to the dealer and it turns the mechanic put an After picking my car up, I drove 2 miles and the car started expelling a lot of smoke, I had to return to the dealer and it turns the mechanic put an excess of 1 quarter of oil. To get it fixed it took me 1 and a half hour. More

Friendly staff and tried to make sure there was not a long wait ! Explained that a new service longe will soon be opened and other info staff and tried to make sure there was not a long wait ! Explained that a new service longe will soon be opened and other info More

Simple, quick and great advice The system they have works really well. The ad visor has you in and out quickly. The call you get when the car is done is also very fast. The system they have works really well. The ad visor has you in and out quickly. The call you get when the car is done is also very fast. More

Service I had a great experience, Mr. Joy Tejeda provided a great customer service. He was very helpful and informative. I would definitely come back for my I had a great experience, Mr. Joy Tejeda provided a great customer service. He was very helpful and informative. I would definitely come back for my service. More

Great service Really fast and nice service. Really friendly I would recommend this Mazda dealer. They resolve all my car issues and they gave me solutions. Really fast and nice service. Really friendly I would recommend this Mazda dealer. They resolve all my car issues and they gave me solutions. Love it ! More

Poor costumer process system. My car was finished. Parked and I noticed it about 10 minutes after. As I asked for my keys it was not processed until I told about it. Took about My car was finished. Parked and I noticed it about 10 minutes after. As I asked for my keys it was not processed until I told about it. Took about another 20 minutes to find my keys on a service person desk who was not around at the time. Another person took my papers and started the finishing process and then I was over charged. When I told them about it then my check was fixed. After getting in my car I noticed that as their promise to wash the car, for the 2nd time it was not done I was very disappointed with the service. More

Great service As soon as I was done setting my appointment online, I received an email confirming it. I also asked for help and I got a reply right away. I even got As soon as I was done setting my appointment online, I received an email confirming it. I also asked for help and I got a reply right away. I even got reminders by text which helped a lot as I tend to forget things. When the day came, I was greeted immediately by Andy, he helped me right away and he was fast and efficient. I will be coming back because I believe I just found my new favorite dealer! More