Ocean Mazda

Great experience!! Worked out the deal before even making it into the dealership. Secured approval, the car - walked in, one hour later - out the door. Would recommend the entire team hands down. it into the dealership. Secured approval, the car - walked in, one hour later - out the door. Would recommend the entire team hands down. More

Our experience with Pedro (Pete) was a major disappointment! After the purchase of our vehicle, it was delivered to our home, as we did everything over the phone and not in person. Upon arriva disappointment! After the purchase of our vehicle, it was delivered to our home, as we did everything over the phone and not in person. Upon arrival, we discovered a pair of disgusting used panties along with trash and sand in the vehicle. It was clear that it hadn’t been detailed properly! Instead of making things right, Pete dodged messages and phone calls. After two weeks of trying to contact him, he finally called my daughter to apologize. He promised to make things right and have it detailed, but never delivered on his promise! As a manager, it is your responsibility to right what has been wronged! He was unprofessional during this entire ordeal. VERY Disappointing! More

I went to the dealer to see a mazda miata that I saw on their page. Upon arrival ask for a sales person. The sales person came and I told him I was interested in seeing the miata. He told me that car is i their page. Upon arrival ask for a sales person. The sales person came and I told him I was interested in seeing the miata. He told me that car is in maintenance, here is my card, come tomorrow and he left. So, i saw a new Miata on display, I call him back I ask to see it, he say no that tomorrow. Conclusion he doesn't want to work or late customer don't buy lol. I went out to look at the cars and I see 4 miata. I came back and asked again to see the cars, he told me that those cars just arrived and cannot be tested, that they has to pass an inspection. The seller told me again that tomorrow come. I asked to speak with the manager to explain the situation of the sales person not giving me a great service , and he said that he agreed, next to him was another supervisor or something and he say that those cars could not be driven and I answered him back that a great sales person will show the cars a least , not to drive just to see it and buy the car when was available and had my name to call me next day to test drive the car. Obviously in this mazda dealer there is no good service. I had never encountered a situation like this, the manager never had the courtesy of saying I'm going to find you another sales person who wants to work. Conclusion had an approval up to 45,000 !!!!! the next day I went to brickel mazda oh thank you to Jordi! i buy two cars miata and CX5 for my partner. SHAME for Ocean Mazda. You loose two sales and a great customer! More

Gracias Federico! Me ayudo en mi proceso para obtener el carro de mis sueños! Siempre fue muy atento y servicial, espero trabajar contigo de nuevo en el futuro! carro de mis sueños! Siempre fue muy atento y servicial, espero trabajar contigo de nuevo en el futuro! More

Had a wonderful experience! Highly recommend salesman Danny Rodas And Finance Manager: Rosalyn Montanaro! PHENOMENAL customer service from both. I Will most definitely be back Danny Rodas And Finance Manager: Rosalyn Montanaro! PHENOMENAL customer service from both. I Will most definitely be back More

Buena persona, atenta, te ayudará en lo que haga falta, lo recomiendo para quien quien quiera comprar un auto. Peleara por buscarte el mejor precio. lo recomiendo para quien quien quiera comprar un auto. Peleara por buscarte el mejor precio. More

Excellent customer service, friendly atmosphere. I certainly would recommend this auto dealership, Manny is very pleasant and professional Sales Consultant that cares for his clients . certainly would recommend this auto dealership, Manny is very pleasant and professional Sales Consultant that cares for his clients . More

I decided to return to Ocean Mazda even after I had a previous bad experience with other employees a year ago which took my business elsewhere. That turned out to be a bad idea. I was looking at a new previous bad experience with other employees a year ago which took my business elsewhere. That turned out to be a bad idea. I was looking at a new Mazda and was having a pleasant enough experience with the sales person but then the manager came out. Mauricio's attitude from the jump was aggressive and condescending and he refused to take any money off the MSRP and said he sells his cars over MSRP. I find it hard to believe a car that's been around since 2017 is still selling over MSRP. More

Manny Patino was very helpful and honest in helping us find the find the car we were looking for. We left with car we wanted. The process was fast and efficient. Very well appreciated. find the find the car we were looking for. We left with car we wanted. The process was fast and efficient. Very well appreciated. More

So after agreeing to pay 150$ fee because we weren't able to travel down south to sign papers; they are charging 750$ after all the papers were sign. We agreed to 150$ but now it is 750$ which doesn't make s to travel down south to sign papers; they are charging 750$ after all the papers were sign. We agreed to 150$ but now it is 750$ which doesn't make sense to me. Never in my life I would of agreed to this if I was informed before signing the refinance contract. And even in the contract it doesn't ever say anything about this fee. Be careful! I was very happy at first but now that they are charging me all this, I am very upset. More