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Ocean Mazda

Doral, FL

4.7
557 Reviews
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE. Have CONFIDENCE: You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We have COURAGE: We dare to be a different ownership experience. We are a family-owned business who is continuously changing the way you do business with your local dealer. We provide Flexibility and Transparency- start the process on-line, come in and drive home the car you want! You will have ownership of the process. It’s your car- it’s your experience. We want CONNECTION: We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive- Committed to Excellence.
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9675 NW 12th St

Doral, FL

33172

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Showing 557 reviews

April 28, 2021

I decided to return to Ocean Mazda even after I had a previous bad experience with other employees a year ago which took my business elsewhere. That turned out to be a bad idea. I was looking at a new More

by Nsmith0485
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mauricio Rodriguez
April 21, 2021

Manny Patino was very helpful and honest in helping us find the find the car we were looking for. We left with car we wanted. The process was fast and efficient. Very well appreciated. More

by acache0324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

So after agreeing to pay 150$ fee because we weren't able to travel down south to sign papers; they are charging 750$ after all the papers were sign. We agreed to 150$ but now it is 750$ which doesn't make s More

by Ajimenez40
Recommend Dealer
No
Employees Worked With
Rafael Bencosme
April 05, 2021

Worked with both Manny and Robert to lease my new Mazda CX five 2021 ( my third Mazda car with ocean Mazda). Manny was extremely professional, nice and helpful! he made the experience super easy and worked More

by Janessafara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 29, 2021

Rosalyn is Amazing & your Closer. Any difficult task, she is your “Go to”. History 3yrs ago, 2018 went to Mazda to get a lease, Rosalyn came out of nowhere to help & close the Deal. Walked out with my car. F More

by JNETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Burunat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosalyn Montanaro
March 26, 2021

Kind, courteous and helpful staff. Rosalyn and Manuel made my first time buying a car easy a quick. Both are excellent and genuinely want their clients to have a great experience. I will definitely be re More

by Gabrielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosalyn Montanaro
January 14, 2021

Just bought a 2018 Mazda3 from Manny Patino. Everyone at the dealership was very nice and helpful. I recommend this place to anyone looking to buy a Mazda! More

by Sophia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Ocean Mazda responded

Thank you for the five star review Sophia and thank you for spreading the word about Ocean Mazda!

December 23, 2020

Excelente dealer , atención cordial amabilidad y buena comunicación , ya son varias compras que mi familia realiza en este dealer, lo recomendamos y agradecemos sus servicios More

by Yasmany Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Ocean Mazda responded

Gracias Yasmany! Estamos muy contentos de que haya tenido una gran experiencia.

November 18, 2020

FRAUD! Never buy a vehicle from Ocean Auto Club. They engage in deceptive and fraudulent marketing of their vehicles. I was recently sold a car represented to have a matte grey paint job, it arrived to m More

by awschoff1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Ocean Mazda responded

Hello Andrew and thank you for sharing your concern about your recent purchase at our dealership. We pride ourselves in going the extra mile to take care of our customers and provide honesty and transparency with every sale. I apologize that you are disappointed with your purchase. I am happy to talk with you personally about your concerns and may be reached either by email or phone. Peter Maytin General Sales Manager (786) 245-7429 petermaytin@oceanautomotivegroup.com

Nov 19, 2020 -

awschoff1 responded

NEVER DEAL WITH THIS DEALER! I was 100% unsatisfied with my purchase, vehicle flaws were undisclosed and then the Sales Manager calls to try and upsell me on a more expensive vehicle. BAIT & SWITCH, these guys try to sell busted up cars as high quality. Total SLIME!

October 12, 2020

Super nice guy and super professional Excelente persona Super nice guy and super professional Excelente persona y súper profesional Mi esposa súper contenta como dice ella un carro bueno bonito y barato More

by djstar76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2020 -

Ocean Mazda responded

Thank you so much for this great review of your recent visit and the purchase of a new vehicle. We do our best to provide top-notch customer services to all our customers and appreciate your business!

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