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Ocean Mazda
Doral, FL
561 Reviews
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE. Have CONFIDENCE: You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We have COURAGE: We dare to be a different ownership experience. We are a family-owned business who is continuously changing the way you do business with your local dealer. We provide Flexibility and Transparency- start the process on-line, come in and drive home the car you want! You will have ownership of the process. It’s your car- it’s your experience. We want CONNECTION: We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive- Committed to Excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 561 reviews
June 03, 2010
I'm using Ocean Mazda for the last 5 years since I've bought my Mazda3 HB. I had a terrible experience with their sales department as I walked in to check the newly released Mazda3 and I was dressed with bought my Mazda3 HB. I had a terrible experience with their sales department as I walked in to check the newly released Mazda3 and I was dressed with shorts and t-shirts and I was completely ignored by the sales persons even after stating that I was thinking in buying the car. Being so I went to Gunther Mazda in Ft Lauderdale but, since Ocean was quite close to were I worked I decided to try their service department and was pleasant surprised by their work. All my complaints were always addressed and solved for the last 5 years and never had to get back to a rework. Not only they fixed all I've requested but in all my visits they looked for everything else that could be a problem and fixed them anyway under the warranty. Last week the car had a oil leak and I was not able to take the car there so my wife sent it on a tow truck with just a small note regarding what was happening and the extended warranty data. Danny got the car, did all the paperwork without bothering us with details, called me to let me know that I would have to pay for the oil (extended warr does not cover it) and gave me the date when the car would be ready. Next day I went to pick up the car and not only the leak was fixed as they replaced the motor mount (small vibration at idle), a window glass arm (was noisy but working fine) and a thermostat responsible for a long time lit check engine light...all without being asked or informed of. Ah, the car was very well cleaned interior and exterior. So, if you will buy a Mazda look somewhere else, if you need service there is the place to go. Thanks Danny, thanks Ocean Mazda service. Luiz Paulo Miami, FL More
by speedmaster
Employees Worked With
Danny Fiorito
