Ocean Mazda

Great experience purchasing my new Mazda 6 Had a great experience last Sunday when i went to purchase a new 2016 Mazda 6. The sales person, Jesus, was very friendly and helpful throughout the Had a great experience last Sunday when i went to purchase a new 2016 Mazda 6. The sales person, Jesus, was very friendly and helpful throughout the entire process. Robert (GM), was also instrumental and courteous through the final steps and we were out of there in no time! Great vehicle and even better service! More

Javier was FANTASTIC I came in to find a small SUV (after having a cadillac CTS) and Javier spent a great deal of time with myself and my parents looking for precisely the I came in to find a small SUV (after having a cadillac CTS) and Javier spent a great deal of time with myself and my parents looking for precisely the correct car for me. He was extremely amiable, easy to get in touch with, made sure to always follow up, and checked every single avenue to find me the best deal. I HIGHLY recommend Javier H. at Ocean Mazda. He is also funny! An all-around nice guy. He will not let down. More

Best experience ever buying a car. My first car at Ocean Mazda. Overall excellent experience. These are the staff memebers that helped me. Totally recommend Yanet Borges. Yanet Borges, My first car at Ocean Mazda. Overall excellent experience. These are the staff memebers that helped me. Totally recommend Yanet Borges. Yanet Borges, sales. Jorge Vazques, sales Manager. Alexander Mangual, finance. Julian Bertel, finance. More

Awesome experience Bought so far a couple a mazdas and it's been awesome,i dealt with the internet department,with Israel The BDC Director,don't understand a review I sa Bought so far a couple a mazdas and it's been awesome,i dealt with the internet department,with Israel The BDC Director,don't understand a review I saw here,Mr Israel Diaz is not a sales rep and he took care of our family for a request we made on line,what I really liked is that they told me upfront everything,these people are young Honest proffesionals More

horrible experience I get there at 10:23am to get my car diagnosed. Vlad was the one who attended me. He told me it would be 3hrs max till they figured out what was wrong I get there at 10:23am to get my car diagnosed. Vlad was the one who attended me. He told me it would be 3hrs max till they figured out what was wrong with my car. It was not even 2hrs till he called me back. When he phoned me i was right around the corner so i walked into his office. He told me the car car was done being checked and the estimate of how much it was gonna cost. He was actually very helpful till he gave the paper work to the cashier. When i approached her she said she hadnt recieved the keys due to the fact they apparently wash and clean the cars after they get service. After 30 minutes i came back and asked how long it was gonna take and both cashiers had no idea what i was talking about didnt know where the man who attended me was, apparently he had left. Then they proceeded to tell me they were still checking my car. And still washing it. So i sat down and waited another 30 minutes. When i went back and asked again they told me to wait and they would call me. Ive been waiting already for 4 hours. When they finally brought my car to me. They just gave me the keys and proceeded like it was no big deal. My car hadnt been washed the inside was still the same. Now im just wondering why it took so long. They didnt wash my car and i waited an extra 2 hours. Its just the principle. How am i supposed to trust these ppl when im being lied to and have me waiting 5 hours in total for nothing after getting my results. Im very unpleased with the staff and dealer. More

Will not negotiate When to get pricing and test drive on a Mazda 6 Touring . They Will only negotiate $600 below MSRP and don't even ask about matching any internet pric When to get pricing and test drive on a Mazda 6 Touring . They Will only negotiate $600 below MSRP and don't even ask about matching any internet pricing. The sales Mgr. gives you the look and almost shows you the door. Drove all the way to Gunther Mazda in Fort Lauderdale saving over 3K below invoice plus 0% financing for 5 years. Also noticed that their inventory is very limited and do not bother to show you the color or options you are looking for. More

The WORST dealership in Town If you like Old Sales Gimmicks, long waiting and Lies ... Ocean Mazda is the place for you! After checking the Mazda website, I was happy to see th If you like Old Sales Gimmicks, long waiting and Lies ... Ocean Mazda is the place for you! After checking the Mazda website, I was happy to see the car I wanted had a great special offer from Mazda, so I headed to the closest Mazda dealership close to my house (Ocean Mazda). After picking the car I wanted, they actually offered me a horrible deal. I told them about the special offer from Mazda and the lies started: - (Salesman) "This offer is for Manual Transmission only ..." - (Me) Nope ... here's the print out with the details, It says automatic! - (Salesman) "Ok, let me talk to my manager" - (Salesman - 28 minutes later) "This offer is no longer available" - (Me) "You are kidding right? Here's the special with the date straight from Mazda's website on my Smartphone! - (Salesman) "Ok, Let me talk to my Manager..." - (Salesman - 19 minutes later) "My manager told me we can't make Mazda's deal, only their (Much higher) deal! Very politely I thank them and left ... Drove to Mazda of North Miami which not only they made the Mazda's deal BETTER, without Gimmicks or pressure to buy with a great customer service. More

Bad dealership experience. They say a bad review reaches on average 28 people and a good review about 15. Unfortunately in this day of internet ease, a bad review will reach thousands. Ocean Mazda has a lon on average 28 people and a good review about 15. Unfortunately in this day of internet ease, a bad review will reach thousands. Ocean Mazda has a long way to go in customer service, they need only look to their competitors to see why they cannot sell a car without a poor experience. From lying salesmen to excessive waiting this dealership has it. I didn't even mention cost as this one thing a consumer has control over and can walk away from a bad deal as I did. I would suggest you drive a Mazda, it is a great brand and I got an excellent one from a neighboring dealer. Do not give up on Mazda on the account of a bad dealer with poor service, just take your money elsewhere and support those that care to give you a good buying experience. More

These people are thieves!!!! I was told a lease special from Mazda website is impossible, shame on me I trusted them. I gave a "reimbursable deposit" for them to pick up a car. Found same car for $1,750 le from Mazda website is impossible, shame on me I trusted them. I gave a "reimbursable deposit" for them to pick up a car. Found same car for $1,750 less in Lehman Mazda, the special on the website was totally true, but they did not give me my deposit back. Very upset with the manager "Mauricio", don't let you trick you, try other dealer. More

Ocean Mazda is the worst place to buy or fix a car. The second to last time I went there, they told me that my 2005 Mazda 3 and its tires were in good condition even though my car was making a lot of noise second to last time I went there, they told me that my 2005 Mazda 3 and its tires were in good condition even though my car was making a lot of noise. Every time I went for an oil change, I would always ask them to check to see whether everything was fine with the car. They would always tell me that I didn't need anything. The last time I went, they took away the lifetime warranty on my tires because they said that I didn't bother to do the alignment which, mind you, they never even mentioned when I asked them to check the car on previous visits. After this, I went to Mazda South Motor, and they changed the tires because they were uneven due to the lack of alignment. They found vibrations in the steering wheel and carbon deposits and #3 motor mount leaking among other things which had accumulated over a prolonged period of time. All this totaled to $1,252.87. Now that I'm driving it, it now feels new. Thanks to Mario Pavon, the mechanics in South Motors, and the manager for having such great workers. In short, don't go to Ocean Mazda, but South Motors is an excellent place to get everything done. More