Ocean Mazda

Getting better with time This is my third experience at this dealership and just like the previous two times, the experience was great and I'm one that hates going to dealersh This is my third experience at this dealership and just like the previous two times, the experience was great and I'm one that hates going to dealerships. This time I had Jorge rodriguez help me with our latest purchase. I can't say enough about Jorge, from his professionalism to his overall demeanor...Jorge's presentation and genuine pursuit to want to help is evident.....you know....that type of individual that seems to actually like and enjoy his job and not just doing it for a paycheck. Because of that, you are never pressured of bullied or games, you feel being taken care of (if you are reasonable right...this is a business) Kudos to Jorge and all the fine folks there for making the buying experience of these exciting vehicles great. More

Great service The service rep Andy does his job great. I think I had him last time and I had very good experience then too. I immediately was taken to his room a The service rep Andy does his job great. I think I had him last time and I had very good experience then too. I immediately was taken to his room and the service, oil change and tire rotation, was finished faster than the time he told me. More

Great lease experience They provided me great customer service. They were able to help me get the price I was looking for. I would recommend this dealership. Excellent! They provided me great customer service. They were able to help me get the price I was looking for. I would recommend this dealership. Excellent! More

Horrible- Ripoff- Thieves- STAY AWAY Brought my car in for service for a simple repair. They tried to make it very complicated. They Quoted me almost $1000 to fix it, so I spoke to the Brought my car in for service for a simple repair. They tried to make it very complicated. They Quoted me almost $1000 to fix it, so I spoke to the service manager Mike, who gave me this long BS story about the repair, as if I was dumb and knew nothing about cars or mechanicals. I told them not to fix it and it still cost me over $220 to get my car back for the 'diagnosis', when in fact I told them what it needed before I even dropped it off. The whole diagnosis was merely looking under the car to see the problem. Should've taken just enough time to put it on a lift and walk under and look underneath- 5 mins maybe?? Not to mention the sign on the wall says diagnosis is $170. I went to the Mazda dealer in Coconut Creek for $370. It's my second time there and they run their business in a totally different and straight manner. STAY AWAY from this Ocean Mazda in Doral- They will talk to you all sweet and respectful, but---They are Dishonest! More

Very disorganized and liers!! Be careful when buying at this dealership especially if you're trading in a financed car. I bought a 2016 Mazda3 45 days ago and traded in my old Mazd Be careful when buying at this dealership especially if you're trading in a financed car. I bought a 2016 Mazda3 45 days ago and traded in my old Mazda; up to this day the bank has yet to receive the payoff and they keep telling the bank they don't have the car in the lot when I gave them the keys and left the car in there. I had already complained 2 weeks ago with the dealer's Sales Manager about them not sending the pay off to the bank and he came up with the story of him making a mistake by giving me a discount he shouldn't have and therefore we had to modify the sales agreement; it didn't really affect me because in the end I was getting the same monthly payment with same APR and same # of payment. But what is dissappointing is that back then I thought everything was going to be resolved with the bank but unfortunately it hasn't. What worries me is that the bank is telling me that the trade in account is already 15 days past due and they will report late payment to the credit bureau after 30 days.. Its just crazy that this dealer doesn't care about the consumer and doesn't pay off this car. More

Extremely rude and unprofessional! Don't judge a dealer by the way they treat you when trying to close a deal. Judge them based on their service after all the paperwork is signed. The w Don't judge a dealer by the way they treat you when trying to close a deal. Judge them based on their service after all the paperwork is signed. The way these people conduct business is unprofessional. I bought my car a month ago and they have yet to pay off my trade in and i still have no clue who i need to make my first payment to. I've been passed from one person to another trying to get this solved and the only person to somewhat help was the finance guy after my husband had to go in person and wait for a check they still owed us from my trade in ONE MONTH AGO. The accounting person never returned my call, the sales person straight up just ignored my calls and texts even after telling us to reach out to him no matter what we needed. Very disappointed. The irony is that i was in a car accident last week and the car is potentially a total loss, meaning that i could have been a returning customer. I now want nothing to do with Ocean Mazda or even the brand for that matter. If you still decide to buy a car from this dealer make sure not to fill out that famous Mazda survey until the very end. More

BE CAREFUL with OCEAN MAZDA Be careful with each financial person (RED LIGTH), don't believe in them, especially Rey Padron and Leo Vera (Financial Manager), they are friendly wi Be careful with each financial person (RED LIGTH), don't believe in them, especially Rey Padron and Leo Vera (Financial Manager), they are friendly with you and smiling all the time, but they are sharks with sharps teeth. Check all document and numbers before sign any paper. BE CAREFUL, remember they don't care you, they only want to SALES. Check warranties and services because they want to sale you many things that you don't need it...DONT BELIEVE IN THEM....They put the fake prices in internet, false advertising is illegal. They try to sell you a car to a much higher price. Check the papers very well before sign any document. More

Great experience purchasing my new Mazda 6 Had a great experience last Sunday when i went to purchase a new 2016 Mazda 6. The sales person, Jesus, was very friendly and helpful throughout the Had a great experience last Sunday when i went to purchase a new 2016 Mazda 6. The sales person, Jesus, was very friendly and helpful throughout the entire process. Robert (GM), was also instrumental and courteous through the final steps and we were out of there in no time! Great vehicle and even better service! More

Javier was FANTASTIC I came in to find a small SUV (after having a cadillac CTS) and Javier spent a great deal of time with myself and my parents looking for precisely the I came in to find a small SUV (after having a cadillac CTS) and Javier spent a great deal of time with myself and my parents looking for precisely the correct car for me. He was extremely amiable, easy to get in touch with, made sure to always follow up, and checked every single avenue to find me the best deal. I HIGHLY recommend Javier H. at Ocean Mazda. He is also funny! An all-around nice guy. He will not let down. More

Best experience ever buying a car. My first car at Ocean Mazda. Overall excellent experience. These are the staff memebers that helped me. Totally recommend Yanet Borges. Yanet Borges, My first car at Ocean Mazda. Overall excellent experience. These are the staff memebers that helped me. Totally recommend Yanet Borges. Yanet Borges, sales. Jorge Vazques, sales Manager. Alexander Mangual, finance. Julian Bertel, finance. More