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Ocean Mazda

Doral, FL

4.7
561 Reviews
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE. Have CONFIDENCE: You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We have COURAGE: We dare to be a different ownership experience. We are a family-owned business who is continuously changing the way you do business with your local dealer. We provide Flexibility and Transparency- start the process on-line, come in and drive home the car you want! You will have ownership of the process. It’s your car- it’s your experience. We want CONNECTION: We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive- Committed to Excellence.
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9675 NW 12th St

Doral, FL

33172

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Showing 561 reviews

March 04, 2024

Excellent service, very professional. Manny Patino was great. Highly recommend him as a salesman. Enjoyable experience. More

by Jonnyangel08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Ocean Mazda responded

Good evening, and thank you for that wonderful feedback about your experience with Manny. We appreciate that you chose to come to our Mazda dealership and then took a moment of your time to support us with this fantastic feedback. We're fortunate to have customers like you and we're always here whenever you need us. Stay well and drive safe!!

February 27, 2024

I called for a car that I was interested in on the phone at 3:30. I was at the dealership at 4:30. I took the car for a test drive and I decided to purchase it. By 6:30 I was on my way home with a completed More

by Vlad
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Ocean Mazda responded

Hello, Vlad. We're glad to know that you had a seamless car-buying experience at Ocean Mazda because our team works hard to make sure our customers have a friendly experience when they visit our dealership. We're thrilled that Manny was able to assist you along the way and get back on the road home in time for dinner. We appreciate it when our customers take the time to support us online with their ⭐⭐⭐⭐⭐ rating and insightful feedback. We're always here whenever you need us, and drive safely!!

February 22, 2024

We had a great experience buying a Certified Pre-Owned vehicle at Ocean Mazda. Courtesy, patience and support from the staff, especially Manny, have been great. After a thorough test drive we had all our More

by Ni.saporito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Ocean Mazda responded

Good morning, Ni.saporito. We're thrilled you had a great experience buying a certified pre-owned vehicle at Ocean Mazda and thanks for choosing to shop at our dealership. We're glad to learn that Manny was courteous, patient and our team provided great customer service because we know that peace-of-mind is important when making an important decision like buying a car. Thanks for taking a moment of your time to support us online with your five-star rating and excellent feedback. We're always here whenever you need us. Enjoy your new vehicle and remember, drive safe!!

February 12, 2024

Excellent service and customer service. Would recommend to family and friends. Great buying experience. Easy process. More

by MIRTABRUANO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Ocean Mazda responded

Thank you for that wonderful feedback and five-star rating. We're thrilled that you had such a great car-buying experience that you'd recommend our dealership to family and friends. We're fortunate to have customers like you who take a moment of their time to support us online so other people searching for a reliable Mazda dealership can learn more about us. We're always here whenever you need us. Drive safe!!

December 12, 2023

My husband and I bought a car at Ocean Mazda! Manny was with us throughout the whole process. He was very knowledgeable on Mazda products and the buying process. He was kind and helpful the whole More

by Marimh13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yanet, Juan, and the lady at the entrance who took our payment. 10/10 for everyone
Dec 12, 2023 -

Ocean Mazda responded

Thank you for the kind words Marimh13! It's great to hear that your car purchasing experience was exceptional. We're thrilled that Manny, Yanet and Juan were able to make the process a positive one. It is our mission to ensure that all of our customers have an enjoyable experience when visiting us. We hope you and your husband enjoy driving in your new Mazda. If there is anything else we can do to ensure you get the most out of it please let us know. Thank you again for taking the time to share your feedback - it is truly appreciated. Drive safe!!

December 02, 2023

Very quick and easy process to buy a car. Did most of it over the phone and just came in to test the car and sign the paper work. Total time i would say was less than 2 hours from start to fi More

by BASSCOW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yanet Finance Manager
Dec 02, 2023 -

Ocean Mazda responded

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you were able to find the car you wanted, and excited that our process could make it easy, straightforward, and stress-free. We're really glad you had a great experience with Manny and Yanet. Your feedback helps inform us which customer service approaches work best and how we can continue to provide the best possible buying experience for our customers. It's wonderful getting to share stories like yours. Again, thank you for leaving your kind review - we look forward to assisting you with any other automotive needs in the future. Drive safe!!

November 18, 2023

Great experience quick and easy Manny Patiño was excellent super helpful, patient and very transparent which is unheard in the car business. Highly recommend him!!! Thank you again More

by Lauralcoval
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Mejia Fernandez
Nov 19, 2023 -

Ocean Mazda responded

Thank you so much for your wonderful feedback. We're thrilled you had an excellent interaction with Manny because we work hard to make sure our customers have a smooth car-buying experience, so we're thrilled to read what you wrote - and Manny will be too! We're fortunate to have customers like you who take a moment to let other people know about our Mazda dealership in Doral. Drive safely, and we're always here whenever you need us.

October 29, 2023

I did not intend to buy a vehicle when I walked in to Ocean Mazda. I was just beginning to explore potential new vehicles. I can 100% say that I walked out with a new vehicle because of Carlos Diaz. Amaz More

by Vtb715
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
Oct 29, 2023 -

Ocean Mazda responded

Much appreciated, Vtb715. We're thrilled that you found the right Mazda for you! It's nice that you took a moment of your time to acknowledge Carlos like you did because it'll help other people reading your comments to learn more about what to expect if they come to speak with Carlos too. Thanks for the four-star rating of our Mazda dealership, and we're always here whenever you need us. Drive safe!!

October 28, 2023

i had great service when i purchased my car. Sadly that same day the cr started having issues. i have taken it back to the dealer and they said nothing was wrong. a couple weeks later the car st More

by nesyahjudah12
Recommend Dealer
No
Employees Worked With
Eliser Hernandez-Calle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Ocean Mazda responded

Hello, Nesyah. Thanks for your review and for bringing this to our attention. I'm sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Peter Maytin General Sales Manager (786) 245-7429 pmaytin@oceanautomotivegroup.com

October 19, 2023

Manny Patino deserves a lot of praise for being unbelievably helpful and attentive to all our needs and concerns. We were very nervous about buying a car without seeing it but Manny was transparen More

by Chris
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Ocean Mazda responded

Much appreciated, Chris. Thanks for the feedback about your experience at our Mazda dealership. It seems like Manny worked hard to get you the car you wanted, and he'll be happy to read what you wrote in your acknowledgment. We're always here whenever you need us. Drive safe!!

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