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Ocean Mazda

Doral, FL

4.7
557 Reviews
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE. Have CONFIDENCE: You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We have COURAGE: We dare to be a different ownership experience. We are a family-owned business who is continuously changing the way you do business with your local dealer. We provide Flexibility and Transparency- start the process on-line, come in and drive home the car you want! You will have ownership of the process. It’s your car- it’s your experience. We want CONNECTION: We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive- Committed to Excellence.
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9675 NW 12th St

Doral, FL

33172

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Showing 557 reviews

December 12, 2023

My husband and I bought a car at Ocean Mazda! Manny was with us throughout the whole process. He was very knowledgeable on Mazda products and the buying process. He was kind and helpful the whole More

by Marimh13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yanet, Juan, and the lady at the entrance who took our payment. 10/10 for everyone
Dec 12, 2023 -

Ocean Mazda responded

Thank you for the kind words Marimh13! It's great to hear that your car purchasing experience was exceptional. We're thrilled that Manny, Yanet and Juan were able to make the process a positive one. It is our mission to ensure that all of our customers have an enjoyable experience when visiting us. We hope you and your husband enjoy driving in your new Mazda. If there is anything else we can do to ensure you get the most out of it please let us know. Thank you again for taking the time to share your feedback - it is truly appreciated. Drive safe!!

December 02, 2023

Very quick and easy process to buy a car. Did most of it over the phone and just came in to test the car and sign the paper work. Total time i would say was less than 2 hours from start to fi More

by BASSCOW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yanet Finance Manager
Dec 02, 2023 -

Ocean Mazda responded

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you were able to find the car you wanted, and excited that our process could make it easy, straightforward, and stress-free. We're really glad you had a great experience with Manny and Yanet. Your feedback helps inform us which customer service approaches work best and how we can continue to provide the best possible buying experience for our customers. It's wonderful getting to share stories like yours. Again, thank you for leaving your kind review - we look forward to assisting you with any other automotive needs in the future. Drive safe!!

November 18, 2023

Great experience quick and easy Manny Patiño was excellent super helpful, patient and very transparent which is unheard in the car business. Highly recommend him!!! Thank you again More

by Lauralcoval
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Mejia Fernandez
Nov 19, 2023 -

Ocean Mazda responded

Thank you so much for your wonderful feedback. We're thrilled you had an excellent interaction with Manny because we work hard to make sure our customers have a smooth car-buying experience, so we're thrilled to read what you wrote - and Manny will be too! We're fortunate to have customers like you who take a moment to let other people know about our Mazda dealership in Doral. Drive safely, and we're always here whenever you need us.

October 29, 2023

I did not intend to buy a vehicle when I walked in to Ocean Mazda. I was just beginning to explore potential new vehicles. I can 100% say that I walked out with a new vehicle because of Carlos Diaz. Amaz More

by Vtb715
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
Oct 29, 2023 -

Ocean Mazda responded

Much appreciated, Vtb715. We're thrilled that you found the right Mazda for you! It's nice that you took a moment of your time to acknowledge Carlos like you did because it'll help other people reading your comments to learn more about what to expect if they come to speak with Carlos too. Thanks for the four-star rating of our Mazda dealership, and we're always here whenever you need us. Drive safe!!

October 28, 2023

i had great service when i purchased my car. Sadly that same day the cr started having issues. i have taken it back to the dealer and they said nothing was wrong. a couple weeks later the car st More

by nesyahjudah12
Recommend Dealer
No
Employees Worked With
Eliser Hernandez-Calle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Ocean Mazda responded

Hello, Nesyah. Thanks for your review and for bringing this to our attention. I'm sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Peter Maytin General Sales Manager (786) 245-7429 pmaytin@oceanautomotivegroup.com

October 19, 2023

Manny Patino deserves a lot of praise for being unbelievably helpful and attentive to all our needs and concerns. We were very nervous about buying a car without seeing it but Manny was transparen More

by Chris
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Ocean Mazda responded

Much appreciated, Chris. Thanks for the feedback about your experience at our Mazda dealership. It seems like Manny worked hard to get you the car you wanted, and he'll be happy to read what you wrote in your acknowledgment. We're always here whenever you need us. Drive safe!!

September 30, 2023

He is an excellent seller, respectful, very professional and knows how to connect with the buyer. More

by Anaximenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Ocean Mazda responded

It was very kind of you to take a moment and highlight your experience with our sales team! We work hard to set the right expectations of professionalism, respect for our customers so it's nice to be acknowledged as you did. We're always here whenever you need us and enjoy your Mazda. Drive safe!!

September 12, 2023

Manny has been very professional and courteous from the start to making a deal. He ensured all the questions were answered on time and anticipated what matters based on your preference. I never felt disc More

by Antonio Cagayat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sep 12, 2023 -

Ocean Mazda responded

Thank you for the wonderful five-star review, Antonio! We're so pleased to hear that Manny was able to make your car buying experience with us a positive one. We always strive to ensure each customer feels welcome and respected, so thank you for letting us know we achieved that during your visit. It's reviews like yours that help us better serve our customers and maintain a high level of service, so thank you again for taking the time to write about your experience - and enjoy your new Mazda. Drive safely!!

August 28, 2023

Years ago, I ran a very large (and honest) small town dealership in Berlin, New Hampshire, so I am a pretty good judge of car dealerships. And my experience buying a vehicle at Ocean Mazda couldn't h More

by Craig L+
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
Aug 28, 2023 -

Ocean Mazda responded

Much appreciated, Craig. We're thrilled to know you found the right Mazda for your family! It was nice of you to highlight your experience with Carlos because he works hard to make sure our customers have a smooth car-buying experience when they come to Ocean Mazda. We super appreciate the ⭐⭐⭐⭐⭐ rating and your feedback about our dealership. Welcome to the Ocean Mazda family, and we're always here whenever you need us. Drive safe!!

August 15, 2023

I couldn't be happier with my new vehicle and the exceptional service from Manuel Patino and Javier Cepeda. They both kept in constant communication with me and made the car buying process easier. More

by commune-calls-0r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel F Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Cepeda (Internet Sales Consultant)
Aug 15, 2023 -

Ocean Mazda responded

Thanks for taking a moment to share your feedback at Ocean Mazda. Congratulations on your new Mazda!! It was kind of you to take a moment to acknowledge Manuel and Javier because they work hard to make sure our customers have a smooth car-buying experience, so we're grateful for your support online. We're always here whenever you need us, and remember, drive safe!!

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