Ocean Mazda

A REAL GAME CHANGER Came into Ocean Mazda with an open outlook, not looking to buy but more so looking for a car that would appeal to my daughter. I preface this by sta Came into Ocean Mazda with an open outlook, not looking to buy but more so looking for a car that would appeal to my daughter. I preface this by stating that I don't do well with dealers and sales guys. Just looking to get in and out and have an idea to shop elsewhere. Upon entering I was greeted by Osmani Lemos on the sales team and Peter Maytin the Sales General Manager. Osmani and Peter provided a personalized atmosphere addressing my concerns and working with my budgets. Contrary to previous experiences with dealers, there was little to no downtime waiting around for the "Big Guy" for approvals which we hate as consumers. The budgets were there, and they addressed my every concern as if it were their own. With little deliberation, they were able to provide a car for my daughter which she loved, and a package that exceeded my expectations. It was absurd for me not to make the purchase and I am extremely glad I did. I bought a Mazda 3 and am now a member of the "zoom zoom" family. Osmani did a great job of explaining the vehicle to my daughter and Peter oversaw that all the "I's" were dotted and "T's" were crossed. The experience was truly one for the books. So much so, that I will be back in the months to come to purchase my other daughters vehicle at Ocean Mazda. Again and truly amazing experience, from a person that never owned a Mazda previously. Keep up the great work! More

Valuable Great Service ! My car was taken in for service a few days ago. It had been a long time since I experienced such great interest, care and cordiality by the Service D My car was taken in for service a few days ago. It had been a long time since I experienced such great interest, care and cordiality by the Service Dept crew (Joey Tejeda & a young lady who assisted me as I drove into the area - also the girls in the cashier dept., extremely friendly and professional). I was only disappointed with the inventory available in the waiting area. I was looking for 2 items to purchase and found neither: a) a silver shade for my Mazda3 was not available and 2) a cordless bluetooth ear plug) - it would also have been nice to find other good quality auto items. I would say that inventory quality and quantity was mediocre. More

Service Experience Took my car in for recalls and my service advisor, Joey Tejeda, was great. He communicated expectations well and followed up with me regarding a futur Took my car in for recalls and my service advisor, Joey Tejeda, was great. He communicated expectations well and followed up with me regarding a future service call expeditiously. Great service experience! More

Excellent Great service, knowledgeable and understanding personal. Willing to work with the clients. I was able to text drive the car I wanted while the sales p Great service, knowledgeable and understanding personal. Willing to work with the clients. I was able to text drive the car I wanted while the sales person was describing the car and explaining the different functions in detail. More

Great Service You can schedule your appointment online for a better planning of your time, you can also schedule it with reminders. Good customer service and excell You can schedule your appointment online for a better planning of your time, you can also schedule it with reminders. Good customer service and excellent service in general. More

Good people make bad circumstances better My Mazda all of a sudden decided not to start. Rare as I've driven the car for 25,0000 miles and it's never given me one days trouble. Had it towed at My Mazda all of a sudden decided not to start. Rare as I've driven the car for 25,0000 miles and it's never given me one days trouble. Had it towed at 8pm at night to the dealer and Andy took care of everything the next morning. Andy called me, communicated clearly and in a very friendly manner what was wrong with the car and gave me all my options. No sales pitch. No pressure. Just the facts and real advice. Got my Zoom Zoom back midday and all is good. More

Great Service! Staff at Ocean Mazda is super friendly, responsive, and attentive. Waiting, which is not for too long, is made comfortable with wifi and a quiet loung Staff at Ocean Mazda is super friendly, responsive, and attentive. Waiting, which is not for too long, is made comfortable with wifi and a quiet lounge so I could work.Overall, a great experience! More

Battery change Excelle service and short waiting time Personal with knowledge Good service with coffee and something to eat while waiting Clean and nice space e Excelle service and short waiting time Personal with knowledge Good service with coffee and something to eat while waiting Clean and nice space even with remodeling More

They scratched my car We had an appointment for an oil change and a recall at 1.30 PM and we left at 5.00 PM. Then we had to comeback because we discovered 2 scratches in We had an appointment for an oil change and a recall at 1.30 PM and we left at 5.00 PM. Then we had to comeback because we discovered 2 scratches in the back fender that weren’t there before. And Joey Tejeda did the best retouch he could do under the circumstances as he is not a qualified person to do it More

The best!!! elite service !!, I felt super good with the whole team of Ocean Mazda, bery nice place and for me something super important, the best coffee I've tri elite service !!, I felt super good with the whole team of Ocean Mazda, bery nice place and for me something super important, the best coffee I've tried More