Ocean Mazda

They try to sell u services I went there for oil change. Angel is amazing but this time I got some guy who tried to sell me all these things that I didn't need. I said no, after I went there for oil change. Angel is amazing but this time I got some guy who tried to sell me all these things that I didn't need. I said no, after the service and tire rotation, my car started vibrating... I took it back and was told now I needed to balance tires. I had no idea that wasnt included... spoke to manager and he tried very much to help but made it worse. When I explained the other guy told me I needed new wipers, he tried them and they were ok. I was told I needed new air filters and they were barely used. It was still white.... just dusty. As I said, knw wht ure going in for and dont let them try to sell u stuff. More

Mazda recall letter In and out in less than two hrs. Although it was a crowded day everything went smoothly. Very satisfied with customer service and the quality of work In and out in less than two hrs. Although it was a crowded day everything went smoothly. Very satisfied with customer service and the quality of work performed. More

Good Service excellent service, qualified staff , very attentive employees with me, I am happy with my new car, the manager i’s the best person I like the Dealer. excellent service, qualified staff , very attentive employees with me, I am happy with my new car, the manager i’s the best person I like the Dealer. More

A REAL GAME CHANGER Came into Ocean Mazda with an open outlook, not looking to buy but more so looking for a car that would appeal to my daughter. I preface this by sta Came into Ocean Mazda with an open outlook, not looking to buy but more so looking for a car that would appeal to my daughter. I preface this by stating that I don't do well with dealers and sales guys. Just looking to get in and out and have an idea to shop elsewhere. Upon entering I was greeted by Osmani Lemos on the sales team and Peter Maytin the Sales General Manager. Osmani and Peter provided a personalized atmosphere addressing my concerns and working with my budgets. Contrary to previous experiences with dealers, there was little to no downtime waiting around for the "Big Guy" for approvals which we hate as consumers. The budgets were there, and they addressed my every concern as if it were their own. With little deliberation, they were able to provide a car for my daughter which she loved, and a package that exceeded my expectations. It was absurd for me not to make the purchase and I am extremely glad I did. I bought a Mazda 3 and am now a member of the "zoom zoom" family. Osmani did a great job of explaining the vehicle to my daughter and Peter oversaw that all the "I's" were dotted and "T's" were crossed. The experience was truly one for the books. So much so, that I will be back in the months to come to purchase my other daughters vehicle at Ocean Mazda. Again and truly amazing experience, from a person that never owned a Mazda previously. Keep up the great work! More

Valuable Great Service ! My car was taken in for service a few days ago. It had been a long time since I experienced such great interest, care and cordiality by the Service D My car was taken in for service a few days ago. It had been a long time since I experienced such great interest, care and cordiality by the Service Dept crew (Joey Tejeda & a young lady who assisted me as I drove into the area - also the girls in the cashier dept., extremely friendly and professional). I was only disappointed with the inventory available in the waiting area. I was looking for 2 items to purchase and found neither: a) a silver shade for my Mazda3 was not available and 2) a cordless bluetooth ear plug) - it would also have been nice to find other good quality auto items. I would say that inventory quality and quantity was mediocre. More

Service Experience Took my car in for recalls and my service advisor, Joey Tejeda, was great. He communicated expectations well and followed up with me regarding a futur Took my car in for recalls and my service advisor, Joey Tejeda, was great. He communicated expectations well and followed up with me regarding a future service call expeditiously. Great service experience! More

Excellent Great service, knowledgeable and understanding personal. Willing to work with the clients. I was able to text drive the car I wanted while the sales p Great service, knowledgeable and understanding personal. Willing to work with the clients. I was able to text drive the car I wanted while the sales person was describing the car and explaining the different functions in detail. More

Great Service You can schedule your appointment online for a better planning of your time, you can also schedule it with reminders. Good customer service and excell You can schedule your appointment online for a better planning of your time, you can also schedule it with reminders. Good customer service and excellent service in general. More

Good people make bad circumstances better My Mazda all of a sudden decided not to start. Rare as I've driven the car for 25,0000 miles and it's never given me one days trouble. Had it towed at My Mazda all of a sudden decided not to start. Rare as I've driven the car for 25,0000 miles and it's never given me one days trouble. Had it towed at 8pm at night to the dealer and Andy took care of everything the next morning. Andy called me, communicated clearly and in a very friendly manner what was wrong with the car and gave me all my options. No sales pitch. No pressure. Just the facts and real advice. Got my Zoom Zoom back midday and all is good. More

Great Service! Staff at Ocean Mazda is super friendly, responsive, and attentive. Waiting, which is not for too long, is made comfortable with wifi and a quiet loung Staff at Ocean Mazda is super friendly, responsive, and attentive. Waiting, which is not for too long, is made comfortable with wifi and a quiet lounge so I could work.Overall, a great experience! More