Ocean Mazda

Oil Change Everything went perfect until the moment that I paid for the service and if wasn't for my advisor i would have stayed 1 more hour there.. I paid for s Everything went perfect until the moment that I paid for the service and if wasn't for my advisor i would have stayed 1 more hour there.. I paid for service once they told me it was ready, for my surprise they told me they did not have the keys yet since the car was being wash (i did not had a problem with it). I waited and could have been waiting more if it wasn't for the advisor, which noticed that I was still there waiting.. Quote: "Everything ok? they have not given you the keys yet?" then he asked the ladies there for my key and it was handed to him right away like the keys been there sometime on the board. There should be a system implemented that they know which keys should be handed to the customers once they paid and are waiting to get out of there. Besides that everything else was great~ More

Henry Placeres y todo el equipo! Gran equipo este de ocean mazda. Todos unos profesionales de la industria para ser pacientes y ayudar con todo el proceso. Se los recomiendo 100-% Gran equipo este de ocean mazda. Todos unos profesionales de la industria para ser pacientes y ayudar con todo el proceso. Se los recomiendo 100-% More

Transparent and comprehensive explanation of details The manager kept me informed of every step and offered a clear timeline future resolution of backordered parts. I need to be back in 3 weeks The manager kept me informed of every step and offered a clear timeline future resolution of backordered parts. I need to be back in 3 weeks More

Somewhat slow service, misleading vehicle information online Drove 2+ hours to see a certain vehicle, online information was misleading and did not have all the exclusive packages I drove out there for, still ma Drove 2+ hours to see a certain vehicle, online information was misleading and did not have all the exclusive packages I drove out there for, still make purchase of vehicle anyways but service was slow. Dealer said they would detail car before I drove it off the lot, workers did a poor job on cleaning, also they never tried to take out a scuff in the fender of the vehicle. More

Great service Always kind and great service. Been coming here for a few years and they are the best in the business. Their waiting area is also very inviting. Always kind and great service. Been coming here for a few years and they are the best in the business. Their waiting area is also very inviting. More

Amazing service!! Ocean Mazda Doral is the best with any of my car needs, they are very detailed and attentive in every aspect. Keep up the great work! Ocean Mazda Doral is the best with any of my car needs, they are very detailed and attentive in every aspect. Keep up the great work! More

It was awesome It was really fast and pleasant. I had no appointment but still was able to service the car in leas than an hour or so. It was really fast and pleasant. I had no appointment but still was able to service the car in leas than an hour or so. More

They try to sell u services I went there for oil change. Angel is amazing but this time I got some guy who tried to sell me all these things that I didn't need. I said no, after I went there for oil change. Angel is amazing but this time I got some guy who tried to sell me all these things that I didn't need. I said no, after the service and tire rotation, my car started vibrating... I took it back and was told now I needed to balance tires. I had no idea that wasnt included... spoke to manager and he tried very much to help but made it worse. When I explained the other guy told me I needed new wipers, he tried them and they were ok. I was told I needed new air filters and they were barely used. It was still white.... just dusty. As I said, knw wht ure going in for and dont let them try to sell u stuff. More

Mazda recall letter In and out in less than two hrs. Although it was a crowded day everything went smoothly. Very satisfied with customer service and the quality of work In and out in less than two hrs. Although it was a crowded day everything went smoothly. Very satisfied with customer service and the quality of work performed. More

Good Service excellent service, qualified staff , very attentive employees with me, I am happy with my new car, the manager i’s the best person I like the Dealer. excellent service, qualified staff , very attentive employees with me, I am happy with my new car, the manager i’s the best person I like the Dealer. More