Ocean Mazda

Amazing service My service advisor Joey Tejeda was very polite, professional and honest. He was efficient and had me taken care of in a timely manner. Joey was kind e My service advisor Joey Tejeda was very polite, professional and honest. He was efficient and had me taken care of in a timely manner. Joey was kind enough to explain the issues needed to be addressed and to make sure that i had everything i needed, including a complimentary ride home, and back to Mazda once they were finished. More

Excellent Customer service My service advisor Angel Pelaez was very professional and knowledgeable, explaining me step by step the service and the issue with my car. Angel keep My service advisor Angel Pelaez was very professional and knowledgeable, explaining me step by step the service and the issue with my car. Angel keep updating me throughout the service with any information and the progress with my car. Angel was kind enough to provide a complementary ride to my office. More

Amazing experience Very professional and helpful staff. They provided you with a one to one service. I’ve been doing business with Ocean Mazda for a long time and I reco Very professional and helpful staff. They provided you with a one to one service. I’ve been doing business with Ocean Mazda for a long time and I recommend the dealer 100% for those who are looking for a professionalism and courteous services. More

Oil Change Everything went perfect until the moment that I paid for the service and if wasn't for my advisor i would have stayed 1 more hour there.. I paid for s Everything went perfect until the moment that I paid for the service and if wasn't for my advisor i would have stayed 1 more hour there.. I paid for service once they told me it was ready, for my surprise they told me they did not have the keys yet since the car was being wash (i did not had a problem with it). I waited and could have been waiting more if it wasn't for the advisor, which noticed that I was still there waiting.. Quote: "Everything ok? they have not given you the keys yet?" then he asked the ladies there for my key and it was handed to him right away like the keys been there sometime on the board. There should be a system implemented that they know which keys should be handed to the customers once they paid and are waiting to get out of there. Besides that everything else was great~ More

Henry Placeres y todo el equipo! Gran equipo este de ocean mazda. Todos unos profesionales de la industria para ser pacientes y ayudar con todo el proceso. Se los recomiendo 100-% Gran equipo este de ocean mazda. Todos unos profesionales de la industria para ser pacientes y ayudar con todo el proceso. Se los recomiendo 100-% More

Transparent and comprehensive explanation of details The manager kept me informed of every step and offered a clear timeline future resolution of backordered parts. I need to be back in 3 weeks The manager kept me informed of every step and offered a clear timeline future resolution of backordered parts. I need to be back in 3 weeks More

Somewhat slow service, misleading vehicle information online Drove 2+ hours to see a certain vehicle, online information was misleading and did not have all the exclusive packages I drove out there for, still ma Drove 2+ hours to see a certain vehicle, online information was misleading and did not have all the exclusive packages I drove out there for, still make purchase of vehicle anyways but service was slow. Dealer said they would detail car before I drove it off the lot, workers did a poor job on cleaning, also they never tried to take out a scuff in the fender of the vehicle. More

Great service Always kind and great service. Been coming here for a few years and they are the best in the business. Their waiting area is also very inviting. Always kind and great service. Been coming here for a few years and they are the best in the business. Their waiting area is also very inviting. More

Amazing service!! Ocean Mazda Doral is the best with any of my car needs, they are very detailed and attentive in every aspect. Keep up the great work! Ocean Mazda Doral is the best with any of my car needs, they are very detailed and attentive in every aspect. Keep up the great work! More

It was awesome It was really fast and pleasant. I had no appointment but still was able to service the car in leas than an hour or so. It was really fast and pleasant. I had no appointment but still was able to service the car in leas than an hour or so. More