Ocean Mazda

Great I went in to get a spare key programmed and it was a good experience, I got my car cleaned and it was nice. The key works and I’ve had no issues. It d I went in to get a spare key programmed and it was a good experience, I got my car cleaned and it was nice. The key works and I’ve had no issues. It didn’t take too long, luckily it wasn’t busy. More

Review Service was good. Only complaint is that they're bad at keeping in communication with customers, I had to call regularly myself to see what was happen Service was good. Only complaint is that they're bad at keeping in communication with customers, I had to call regularly myself to see what was happening with my car or I wouldn't have gotten any updates otherwise. More

Excellent customer service Excellent advisor service and professional very godd dealear with clean enviroment and some areas in improvement . Very recommendable place for servi Excellent advisor service and professional very godd dealear with clean enviroment and some areas in improvement . Very recommendable place for service materials courtesy and super fast time. And very good price More

Service visit overview Service Center undergoing renovation. Signage not clear enough. Service was good. I was not sure of where to park when I arrived. Service advisors not Service Center undergoing renovation. Signage not clear enough. Service was good. I was not sure of where to park when I arrived. Service advisors not immediately visibles upon my arrival. More

Very helpful Pleasure having to deal w ocean Mazda every time. They sent me coupon and did my oil change and recall with them , they assisted accommodating me for Pleasure having to deal w ocean Mazda every time. They sent me coupon and did my oil change and recall with them , they assisted accommodating me for a specific day appt I needed , followed up and let me know how everything was going with the vehicle and they lend me a vehicle as well. I had issue to pick up but they assisted me w specific instructions and accommodations , as mentioned it was a pleasure dealing with them - it makes it that much easier to return for service at the dealer. Angel, Janette, and Brian all were very helpful and understanding of my situation . I will highly recommend ocean Mazda More

Prompt and informative My service advisor was Joey Tejeda, very young, new to the Mazda family but extremely knowledgeable and customer service oriented. He was able to exp My service advisor was Joey Tejeda, very young, new to the Mazda family but extremely knowledgeable and customer service oriented. He was able to explain with details service needed for my vehicle besides the oil change (reason for my visit). I appreciate him updating me on the process while in the waiting area. I will definitely schedule my future appointments with him for the service needed for my car. Thank you. More

Total Recall I took my 2019 cx5 in for a recall and an oil change. They were quick and courteous about all the work. It was all quite painless to arrange over the I took my 2019 cx5 in for a recall and an oil change. They were quick and courteous about all the work. It was all quite painless to arrange over the phone with the service advisor/manager and she was far more charming than using the website. Angel was straightforward with what to expect, and the lounge was comfortable enough to wait it out there. More

It’s more then just vroom vroom Already being a Mazda owner my expectations were high. But the sales team from Jorge Nunez to Miguel DeLeon made everything smooth. Service is the ke Already being a Mazda owner my expectations were high. But the sales team from Jorge Nunez to Miguel DeLeon made everything smooth. Service is the key to success in a sales business, people buy from people not as much as people buying products. thank you so much More

Overall - pretty decent. Although I come from Acura, and have always had an exceptional experience there, Mazda was pretty great. Of course, I would have loved a free coffee ( Although I come from Acura, and have always had an exceptional experience there, Mazda was pretty great. Of course, I would have loved a free coffee (unsure if machine worked because there were no cups), but $1 coffee from a person who made it right there was cool - as well as being able to get a pastry. The lady at the coffee spot gave my daughter a free croqueta, so that was also nice. I was also hoping for a little vacuuming to have been done inside my car but maybe other people don’t like that and think it’s too intrusive. Ahh well. Timing was a little over what I would like, when I was quoted an hour to an hour and a half and it took 2 hours and a half. Service people I dealt with were great - very positive and communicated things well. Unfortunately I don’t recall their names. More

New Mazda CX9 We have been Ocean Mazda customers for some years now. Nelson has always been awesome with our family and what meeting our requirements. We will keep We have been Ocean Mazda customers for some years now. Nelson has always been awesome with our family and what meeting our requirements. We will keep going to Ocean Mazda in the future More