Ocean Mazda
Doral, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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It’s more then just vroom vroom Already being a Mazda owner my expectations were high. But the sales team from Jorge Nunez to Miguel DeLeon made everything smooth. Service is the ke Already being a Mazda owner my expectations were high. But the sales team from Jorge Nunez to Miguel DeLeon made everything smooth. Service is the key to success in a sales business, people buy from people not as much as people buying products. thank you so much More
Overall - pretty decent. Although I come from Acura, and have always had an exceptional experience there, Mazda was pretty great. Of course, I would have loved a free coffee ( Although I come from Acura, and have always had an exceptional experience there, Mazda was pretty great. Of course, I would have loved a free coffee (unsure if machine worked because there were no cups), but $1 coffee from a person who made it right there was cool - as well as being able to get a pastry. The lady at the coffee spot gave my daughter a free croqueta, so that was also nice. I was also hoping for a little vacuuming to have been done inside my car but maybe other people don’t like that and think it’s too intrusive. Ahh well. Timing was a little over what I would like, when I was quoted an hour to an hour and a half and it took 2 hours and a half. Service people I dealt with were great - very positive and communicated things well. Unfortunately I don’t recall their names. More
New Mazda CX9 We have been Ocean Mazda customers for some years now. Nelson has always been awesome with our family and what meeting our requirements. We will keep We have been Ocean Mazda customers for some years now. Nelson has always been awesome with our family and what meeting our requirements. We will keep going to Ocean Mazda in the future More
Best buying experience I’ve ever had!! Ricardo (Ricky)Teperino is the best salesman ever! This has honestly been the best car buying experience I’ve ever had. There was no uncertainty and Ricardo (Ricky)Teperino is the best salesman ever! This has honestly been the best car buying experience I’ve ever had. There was no uncertainty and the entire process was clear and transparent from start to finish. Ricky made the buying/leasing experience extremely individualized by taking the time to ask me what specific features I wanted in the vehicle I was leasing. I honestly received everything I wished for and more! He made me feel as if i was the only customer in the entire dealer-nothing impersonalized. Within 30 minutes, he had my dream car ready-exactly as I asked for! It’s the most beautiful CX5 I’ve ever seen! Never would I have thought that this would have been so simple. When I called my family to let them know i was going home with a new car, they thought I was kidding since it was so quick and painless! Even the transfer of insurance process was seamless (thank you Danny,he was also wonderful to work with!) I feel truly blessed and highly recommend Ocean Mazda and the entire staff. Well done! More
Great attention I stopped by the service department the morning after leasing my vehicle to ask some questions. The manager Mr. Morales answered every question i had I stopped by the service department the morning after leasing my vehicle to ask some questions. The manager Mr. Morales answered every question i had about my beautiful cx5. Ocean Mazda has a customer for life. Keep up your amazing attention to customers. More
Joey was the best . He had great sense of urgency and kept me updated throughout. I kept saying you’re the best because he sincerely was. I work in a similar line of wo . He had great sense of urgency and kept me updated throughout. I kept saying you’re the best because he sincerely was. I work in a similar line of work and I was impressed More
Great customer service The people were very personable, efficient, and knowledgeable. The level of service and quality was bar none. Zebastyan was very proficient and offere The people were very personable, efficient, and knowledgeable. The level of service and quality was bar none. Zebastyan was very proficient and offered great customer service as well as great business etiquette. I felt very comfortable and confident in my purchase and will definitely be a Mazda owner for life. More
Amazing service My service advisor Joey Tejeda was very polite, professional and honest. He was efficient and had me taken care of in a timely manner. Joey was kind e My service advisor Joey Tejeda was very polite, professional and honest. He was efficient and had me taken care of in a timely manner. Joey was kind enough to explain the issues needed to be addressed and to make sure that i had everything i needed, including a complimentary ride home, and back to Mazda once they were finished. More
Excellent Customer service My service advisor Angel Pelaez was very professional and knowledgeable, explaining me step by step the service and the issue with my car. Angel keep My service advisor Angel Pelaez was very professional and knowledgeable, explaining me step by step the service and the issue with my car. Angel keep updating me throughout the service with any information and the progress with my car. Angel was kind enough to provide a complementary ride to my office. More
Amazing experience Very professional and helpful staff. They provided you with a one to one service. I’ve been doing business with Ocean Mazda for a long time and I reco Very professional and helpful staff. They provided you with a one to one service. I’ve been doing business with Ocean Mazda for a long time and I recommend the dealer 100% for those who are looking for a professionalism and courteous services. More